Cross Heating & Air Conditioning Ltd.

Heating & Air Conditioning
Waterloo ON N2V 2G6
Write a Review
Write a Review


HomeStars
Heating & Air Conditioning
Cross Heating & Air Conditioning Ltd.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Cross Heating & Air Conditioning Ltd.

Average customer rating:
9.9 10 (76 reviews)

Sort by

jaretw
jaretw
0 reviews Waterloo, ON
10/10

Furnace & AC replacement

We were very satisfied dealing with this company that provides excellent quality work, great communication, and provides high value products. Staff was very professional, arrived on time and completed work in the planned window. We got exactly what we requested and paid for, no complaints. We would highly recommend them to anyone we know, and plan to use them again in the future.

Approximate cost of services:
$14,000.00
Was this review helpful?
Company Response

Thank you for the 10 star review. We certainly appreciate your feedback along with your business and we hope you enjoy your new heating & cooling system.

Private User
Private User
Private User reviews Minto, ON
10/10

Water Heater replacement

Professional on the phone, sent quote which mirrored the phone discussion. Service poeple showed up on time and very professional.

Approximate cost of services:
$2,600.00
Was this review helpful?
Private User
Private User
Private User reviews Listowel, ON
10/10

New Furance

Cross Heating can be trusted! They are careful---friendly--focused.
Open to answer questions and willing to admit if they don't know but willing to find out. I am a grateful client!

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Thank you for the review. We certainly appreciate your feedback along with your business. Enjoy your new high efficiency Lennox furnace.

P. HUMMEL
P. HUMMEL
1 review Kitchener, ON
10/10

Furnace install

Recommendation based on c. service, product knowledge/technician HVAC education & Cross personnel.
Customer Service: went above & beyond to accommodate...an evident pride of workmanship, thorough & passionate about their jobs...well done boys ! :-)
HVAC knowledge: excellent with no hesitation answering all furnace inquiries with great attention to detail & understandable explanations when asked.
CALL THEM TODAY WITH YOUR CONCERN...BECAUSE AT CROSS HEATING & AIR CONDITIONING
THEY KNOW CUSTOMERS ARE #1

*** CUSTOMERS ARE #1 ***

Approximate cost of services:
$987,654,000.00
Was this review helpful?
Company Response

Thank you for the 10 star review. I am happy to hear that you appreciated the fact that we take pride in our customer and workmanship. Enjoy your new high efficiency furnace.

Private User
Private User
Private User reviews Kitchener, ON
10/10

Install heating/a/c unit

The lead on this project was Adam with assistance from Hayden. They were very polite, courteous and respectful of my home and myself. They cleaned up after themselves as well as the electrician, who came in to inspect their work and to hook up the electrical part of the job. The heater on the unit works great, haven't tried the air conditioning yet (too cold).

Approximate cost of services:
$702,600.00
Was this review helpful?
Company Response

Thank you for the review, we certainly appreciate your feedback along with your business. I will be sure to share your comments with Adam and Hayden. We all hope you enjoy your new heat pump.

Private User
Private User
0 reviews Chesley, ON
10/10

Furnace replacement

The service men were prompt and friendly. They answered any questions and let me check out their work. The heaters were greatly appreciated

Approximate cost of services:
$5,300.00
Was this review helpful?
Company Response

Thank you for the 10 star review. We certainly hope you enjoy your new high efficiency Lennox furnace.

tbing7
tbing7
0 reviews Listowel, ON
10/10

New furnace installation

Very efficient, very professional. The installation team knew what they
were doing and it showed in the completed project. Highly recommend
this group !!!

Approximate cost of services:
$7,500.00
Was this review helpful?
Company Response

Thank you for the 10 star review. We certainly appreciate your feedback and it was our pleasure to assist you.

Private User
Private User
Private User reviews Listowel, ON
10/10

Installation of furnace and hot water tank

Communication was excellent right from the 1st call
Installers were exceptional !
Clean up everything, as it was before their arrival!!
I will definitely use them again!!

Approximate cost of services:
$8,700.00
Was this review helpful?
Company Response

Thank you for your 10 star review. I hope you enjoy your new furnace and water heater.

schmitty2000
schmitty2000
0 reviews , ON
10/10

New Furnace

I was very happy with the level of service that Cross provided for us. If I needed any more work done in our house for either heating or air conditioning, I would definitely use them.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you for the nice 10 star review. I hope you enjoy your new high efficiency Lennox furnace.

Wayne Warren from Guelph
Wayne Warren from Guelph
0 reviews , ON
10/10

Service on furnace

Great service, knowledgeable techs. Explained everything without overselling. Will recommend Cross Heating to family and friends.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you, Wayne, for your 10 star review. We certainly appreciate your feedback, business and your recommendation.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cross Heating & Air Conditioning Ltd.

At Cross Heating & Air Conditioning Ltd., your comfort is our priority.
We use a technological approach that ensures our customers have the best heating, cooling, and air quality solutions for their homes.
With locations in Listowel, Hanover and Waterloo, Cross Heating and Air Conditioning Ltd. is there when you need us. We sell and service a wide range of furnaces, central air conditioners, heat pumps, in-floor heating systems, boilers, water heaters, water softeners, and geothermal systems. We also offer protection plans and maintenance plans for heating and/or cooling systems.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnace, Air Conditioners, Boilers, Water Heaters, Air Purifiers, Humidifiers, Heat Pumps
SERVICES
Furnace, AC, water heater, boilers, heat pumps and air quality repairs, maintenance and installation.
BRANDS
Lennox furnace & Air Conditioners. Navien Boilers and tankless water heaters. AO Smith Water Heaters.
WEBSITE
https://crossheating.com/
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
24
RETURN POLICY
No Regret Repair
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard and Financing
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.