Cross Heating & Air Conditioning Ltd.

Heating & Air Conditioning
Waterloo ON N2V 2G6
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Heating & Air Conditioning
Cross Heating & Air Conditioning Ltd.
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97%

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Reviews by rating (past 12 months)
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Reviews for Cross Heating & Air Conditioning Ltd.

Average customer rating:
9.9 10 (76 reviews)

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rickkelseya
rickkelseya
0 reviews Hanover, ON
10/10

HWT

Very prompt explained everything very well friendly service man I will absolutely call again if we have more trouble

Approximate cost of services:
$750.00
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Company Response

Thank you for the review. It was our pleasure to assist you.

Private User
Private User
Private User reviews Listowel, ON
10/10

The fastest and most amazing service !!!

Cross came in to look at our old ac and noticed that all the coolant had leaked out. They recommended we replace our unit with a new one rather than pay to repair. We were worried about the cost and our crazy schedule making it a longer process than we had planned. They had someone come the same day to measure our house for the new unit and pricing. We were able to sit down with Jeff and talk about all our options and prices. We ordered our unit that day and two weeks later had it installed and cooled for half the price we had expected ! I will use the team at cross for all our ac and furnace services moving forward!

Approximate cost of services:
$5,500.00
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Company Response

Thank you so much for your 10 star review. It was our pleasure to service your old AC and present to you all of your options. I hope you enjoy your new high efficiency AC unit. Stay comfortable this summer.

debbcoghlin
debbcoghlin
0 reviews Listowel, ON
10/10

AC install

The house I was replacing the AC unit in is 6 hours away from where I live. The team was helpful when booking the appointments to accommodate driving time. Photos were sent to give an idea, money was e-transferred and workers showed up to install a new ac unit and thermostat. The old ones were removed and the place left clean.
Great company to get service from!

Approximate cost of services:
$5,400.00
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Company Response

We certainly appreciate your business along with your review. We hope you enjoy your new Lennox high efficiency AC.

CW_SCHWEITZER
CW_SCHWEITZER
0 reviews , ON
10/10

Air conditioning installation with dehumidifier

Great service, this company is dedicated to providing quality service. The service technicians are very knowledgeable and polite, very professional in ensuring the customer (me) know how to use equipment. Also a very neat and tidy installation.

Approximate cost of services:
$5,500.00
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Company Response

Thank you for your business and feedback. We take pride in our customer service and workmanship and I am happy to hear that you appreciated our efforts in those areas. I hope you enjoy your new AC and dehumidifier, stay comfortable this summer.

Private User
Private User
Private User reviews Listowel, ON
10/10

Air Condition Maitenance

I called Cross Heating & Cooling this past week to check my air conditioner and was given my appt. for the same week! I was given a call that he was on his way on the day of service which was awesome! Dave was Very Courteous, Respectful, he was very knowledgeable and explained what he was doing.
Recommendation A+. Cross will have my business from here on!

Approximate cost of services:
$168.00
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Company Response

Thank you for choosing us for your AC service, we certainly appreciate your feedback along with your business. I will share your comments with Dave and the rest of my team.

poldham1986
poldham1986
0 reviews , ON
10/10

Ac install

Absolutely amazing service. The guys who installed it were friendly, kind and respectful I would recommend 100%

Approximate cost of services:
$8,000.00
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Company Response

Thank you for the wonderful 10 star review. It was our pleasure to service your home.

Private User
Private User
Private User reviews Kincardine, ON
10/10

Heat Pump install

We were very pleased with the conversion we had done from an oil furnace to heat pump..From the salesperson, Brody, to the installers, Ryan and Tyler, the work was done quickly and professionally....great job!!..Would definitely hire this company again!!

Approximate cost of services:
$0.00
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Company Response

Thank you for the nice review. I hope you enjoy the comfort and energy savings from your new heat pump system. I will certainly share your comments with the rest of my team.

johnmike
johnmike
0 reviews Mount Forest, ON
10/10

A/C Replacement

Such a clean install. The guys did a great job ensuring every detail was absolutely perfect. I was impressed with the level of detail and organization. Awesome work boys!!

Approximate cost of services:
$4,000.00
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Company Response

Thank you for the review, we really appreciate your feedback as well as your business.

tc.eastabrook
tc.eastabrook
0 reviews , ON
10/10

AC Yearly Service

We have a service agreement with Cross Heating for both heating & air conditioning ($20/mth). The service rep, Brian, did a fantastic job. He showed us his report on everything he did. Brian went over each item and explained it.

Approximate cost of services:
$20.00
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Company Response

Thank you for the 10 star review. I will certainly share your comments with Brian and the rest of our team.

Private User
Private User
Private User reviews Huron East, ON
10/10

a/c service call

EXCELLENT - FAST SERVICE
Great team and even follow up emails to
ensure my needs were met!!

Approximate cost of services:
$250.00
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Company Response

Thank you for the review, it was our pleasure to service your air conditioner.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cross Heating & Air Conditioning Ltd.

At Cross Heating & Air Conditioning Ltd., your comfort is our priority.
We use a technological approach that ensures our customers have the best heating, cooling, and air quality solutions for their homes.
With locations in Listowel, Hanover and Waterloo, Cross Heating and Air Conditioning Ltd. is there when you need us. We sell and service a wide range of furnaces, central air conditioners, heat pumps, in-floor heating systems, boilers, water heaters, water softeners, and geothermal systems. We also offer protection plans and maintenance plans for heating and/or cooling systems.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnace, Air Conditioners, Boilers, Water Heaters, Air Purifiers, Humidifiers, Heat Pumps
SERVICES
Furnace, AC, water heater, boilers, heat pumps and air quality repairs, maintenance and installation.
BRANDS
Lennox furnace & Air Conditioners. Navien Boilers and tankless water heaters. AO Smith Water Heaters.
WEBSITE
https://crossheating.com/
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
24
RETURN POLICY
No Regret Repair
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard and Financing
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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