Cross Heating & Air Conditioning Ltd.

Heating & Air Conditioning
Waterloo ON N2V 2G6
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Heating & Air Conditioning
Cross Heating & Air Conditioning Ltd.
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96%

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Reviews for Cross Heating & Air Conditioning Ltd.

Average customer rating:
9.9 10 (76 reviews)

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bverstege
bverstege
1 review Hanover, ON
10/10

winter furnace inspection

Very professional and thorough. Spent more time and did more tests on the furnace than any other person had ever done.

Approximate cost of services:
$170.00
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Company Response

Thank you for the 10 stars. I am glad to hear that you appreciated our "thorough evaluation" of your heating system. Your comfort and safety are our top priorities.

jeffcollins
jeffcollins
2 reviews Hanover, ON
10/10

Furnace inspection

Friendly and professional service. Mica inspected our old furnace and gave us an honest apprasial of its condition. Very trustworthy!

Approximate cost of services:
$79.00
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Company Response

Thank you, Jeff, for the 10 star review. I will certainly share your comments with Micah and the rest of the service team.

californiagirl61
californiagirl61
1 review Listowel, ON
10/10

Knowledge and Courteous Staff

I have signed up for the Cross monthly plan which makes it economical to have annual maintenance on my furnace and AC. The staff is very knowledgeable and resolved problems with my HVAC system which the company that installed the unit could not figure out. The staff is also very courteous and respectful of my home. I do not know if this is the cheapest company as I've never compared. After 8 service calls with the company who installed the systems and no resolution then dealing with Cross and having immediate resolution it was worth the fee.

Approximate cost of services:
$150.00
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Company Response

Thank you for your review and continued support.

Evan
Evan
1 review Listowel, ON
10/10

Furnace Maintenance

Clint came out and was very knowledgeable about any questions I had. Very friendly and professional. Cross Heating has looked after my furnace since new (they installed) and will continue to service our units in the future.

Approximate cost of services:
$100.00
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Company Response

Thank you, Evan, for your review. We certainly appreciate your continued support.

bucci
bucci
1 review Listowel, ON
10/10

New Furnace

I called this company because my furnace wasnt working properly. They sent a service person the following day . They did what they could the furnace was 18 years old. A sales person came the following day and 2 days later we had our new furnace installed. All the people involved were excellent providing the best service ever ! They also loaned us heaters to provide heat while waiting . Highly recommended!

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your review. It was our pleasure to install a new high efficiency furnace for you. Stay warm this winter.

bridg
bridg
0 reviews Mount Forest, ON
10/10

Heat pump install

Start to finish, Cross Heating was professional, honest and quite knowledgeable about their products. Install took two days and after everything was finished, you would not even know they were here. Nice follow up call after installation to make sure we were happy and for us to ask any questions. Highly recommend. Thank you!

Approximate cost of services:
$25,000.00
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Company Response

Thank you for your 10 star review. I am glad to hear that you appreciated our "happy call" process to ensure our 100% satisfaction guarantee.

Private User
Private User
Private User reviews Kincardine, ON
10/10

Heat pump

I purchased a heat pump which Cross heating installed for me. The workers were efficient and did a very good job
The heat pump is working very well. My house is never been so warm.
Cross heating has provided very good good service something you dont get very often anymore
I would definitely recommend Cross heating

Approximate cost of services:
$10,000.00
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Company Response

Thank you for the 10 star review. We appreciate your feedback along with your business and recommendation. I hope you enjoy your new heat pump. Stay warm this winter.

jeffcollins
jeffcollins
2 reviews Hanover, ON
10/10

Tankless Water Heater Quote and Install

I had a fabulous experience with this company. I received a quote on a tankless water heater from a very knowledgeable and friendly technician (thank you Kyle). The installation team who spent the day at my house were equally knowledgeable and very friendly and courteous (thank you Lucas and Tyler). I will continue to be a loyal Cross Heating customer because of this experience.

Approximate cost of services:
$6,600.00
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Company Response

Thank you, Jeff, for the great review. I hope you enjoy your new Navien Tankless Water Heater.

joern
joern
0 reviews Waterloo, ON
10/10

Water heater installation

The whole experience was pain free. Cross Heating is definitely a company I would recommend. Jason and the guys were professional and the installation was completed without any issues. The guys were very friendly, answered all my questions and cleaned up everything. Cant ask for more!

Approximate cost of services:
$2,950.00
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Company Response

Thank you for the review. We offer a 100% satisfaction guarantee so we are happy to hear that you are completely satisfied with the installation.

RSUTHERLAND74
RSUTHERLAND74
0 reviews Hanover, ON
10/10

Tankless water heater

Great service with very quick response time. Had very bad experience with previous rental company 9 days no hot water. Finally gave up on other company and called Cross Heating. In a day and a half they had come out, quoted and installed new system. Highly recommend. Will be using them again.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your 10 star review. I am sorry to hear about the poor experience with the rental company, having no hot water for 9 days is unacceptable. It was our pleasure to install a new Navien Tankless Water Heater for you and to get you hot water again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cross Heating & Air Conditioning Ltd.

At Cross Heating & Air Conditioning Ltd., your comfort is our priority.
We use a technological approach that ensures our customers have the best heating, cooling, and air quality solutions for their homes.
With locations in Listowel, Hanover and Waterloo, Cross Heating and Air Conditioning Ltd. is there when you need us. We sell and service a wide range of furnaces, central air conditioners, heat pumps, in-floor heating systems, boilers, water heaters, water softeners, and geothermal systems. We also offer protection plans and maintenance plans for heating and/or cooling systems.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnace, Air Conditioners, Boilers, Water Heaters, Air Purifiers, Humidifiers, Heat Pumps
SERVICES
Furnace, AC, water heater, boilers, heat pumps and air quality repairs, maintenance and installation.
BRANDS
Lennox furnace & Air Conditioners. Navien Boilers and tankless water heaters. AO Smith Water Heaters.
WEBSITE
https://crossheating.com/
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
24
RETURN POLICY
No Regret Repair
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard and Financing
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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