Furnace Solutions Heating & Air Conditioning

Heating & Air Conditioning
Edmonton AB T5T 4M2
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HomeStars
Heating & Air Conditioning
Furnace Solutions Heating & Air Conditioning
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73%

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Reviews by rating (past 12 months)

Reviews for Furnace Solutions Heating & Air Conditioning

Average customer rating:
9.9 10 (401 reviews)

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pnz105mm
pnz105mm
1 review Edmonton, AB
10/10

Air conditioner

Starting with the initial estimate by Ryan to the instal, no nonsense. Do your reasearch , it helps them and you. Instal crew ( Tim and Brandon), despite having a long day already were upbeat, orginized and did not cut corners. Very professional young men. On completion we were shown and explained what was done, how the new thermostat would work along with basic care of the unit. Based on our experience, no hesitation recomending Furnace Solutions!
P.S. People, when hot ouside feed these guys ice water! They're good but still only human.

Approximate cost of services:
$3,500.00
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Company Response

No matter how long our days are we provide every customer with the upmost respect, excellent customer service, and clean, precise accuracy with our installs. We appreciate the wonderful words you wrote about Furnace Solutions and our team members. We wouldn't be where we are without customers like you.
We want to make sure our customers have the knowledge of the products installed in and around their home! We take amazing pride in our customer service representation. Thank you again for your positive review!

savannajimmy
savannajimmy
1 review Edmonton, AB
10/10

Air Conditioner

Installation was quick and easy. Although I had some issues with freezing up Ryan and his team were right there to look after it. Hats off to these guys had to change my coil and they showed up in the evening and didn't leave until almost midnight making sure that everything was running perfect. I would only recommend furnace solutions and no one else. Seevice is number one in my books. Thank you Ryan, Scott, Matt

Approximate cost of services:
$4,500.00
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Company Response

Thank you! Service is number one in our books as well and we work hard (and sometime long hours) to make sure the job is perfect! We are efficient as well as precise with all of our work. Any questions that you may have, do not hesitate to contact us. We appreciate the feedback as it is customers like you that helped us win the Best of 2016 HomeStars award!

Richard from Edmonton
Richard from Edmonton
8 reviews Edmonton, AB
10/10

New Air Conditioning Unit Install

I found this company on Homestars and read the reviews and was impressed with reviews. Scott came out gave a quote and found the best spot to place the A/C Unit. Furnace Solutions had the best price and warranty for the product compared to the other 2 companies that came out and gave quotes.

Tim and Brandon came out on the scheduled day and did a fantastic job. I have a home that was built in the 1940's so it was not the easiest install. The guys had to work through a crawl space to do the work. Great job everyone! I will be calling in the future for any other work that I need and also recommending their services to others. Thanks Richard

Approximate cost of services:
$4,200.00
1 of 1 people found this review helpful.
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Company Response

Thank you Richard! Our Best of 2016 HomeStars reward couldn't have happened without customers like you and your wonder reviews! Furnace Solutions takes the upmost pride in our work and are pleased to hear you have had a wonderful experience. We look forward to providing you with the amazing experience you had previously with any further work you need! We look forward to continuing business with you!

mpackman
mpackman
1 review Sherwood Park, AB
10/10

New furnace

On time, on budget, no surprises. Efficient, friendly and willing to answer any questions I came up with.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for the positive review! We have amazing customers like you to write us wonderful reviews to allow us to win the Best of 2016 award from HomeStars. If any future questions arise, do not hesitate to contact our team!

dave
dave
1 review Edmonton, AB
10/10

Air Conditioning repair at our home.

Our home air conditioners were blowing tempered air (rahter than cold), I went on line and found a couple of Hvac companies that did service work, Furnace Solutions had a 9.9/10 rating on one of the sites that I visited so I gave them a call. Scott was able to come out a couple of days later to have a look at our A/C units. Scott and I discussed what was happening with the A/C and he checked our 2 units out, he found that they both needed a freon re-charge. He had them charged and was on his way in about an hour. He answered all of my questions and provided a few tips on future maintenance,was very professional and knowledgeable. There rates appear to be in line with other Hvac service companies. I would contact them again for future service and I would recommend them to others as well.

Approximate cost of services:
$441.00
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Company Response

Thank you so much for the pleasant review! Scott is a great asset to the Furnace Solutions team. We are happy to hear that you had such a wonderful experience with our company and we look forward to helping any further servicing you may need and any work your recommendation brings in!

kenten_stupniski
kenten_stupniski
1 review Spruce Grove, AB
10/10

Ac Unit and Garage Heater

Salesman was great and very Knowledgable. Quality products, nice work done by the fella s Tim & Brandon as well installing. Clean and professional. Defiantly recommend.

Approximate cost of services:
$6,700.00
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Company Response

Tim and Brandon are fantastic assists to the Furnace Solutions team. We are so pleased to hear that you had a great experience with everything from the quote to the install. We appreciate the recommendation and if any questions arise, do not hesitate to contact us! We take pride in our customer service!

Nosh
Nosh
1 review Edmonton, AB
10/10

Central air conditioner

Excellent customer service. Very professional team . Tim and Brandon installed the Unit. I would recommend everyone to go with the same company

Approximate cost of services:
$5,000.00
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Company Response

Thank you very much! We are so happy to hear you had a wonderful experience and a positive review for our team! It is customers like you that allow us to continue to grow and provide our customers with excellent experiences!

j.packman
j.packman
1 review Sherwood Park, AB
10/10

New furnace

Very pleasant experience, the install was done on time on my selected day. No surprises. Pleasant knowledgable staff.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your review! We understand our customers have schedules and we try to accommodate everyone is the best possible way. We are happy to hear this met your expectations and had a wonderful experience. Thank you again!

kk
kk
1 review Edmonton, AB
10/10

Replaced furnaces and ac

1) Competitive pricing; 2) Quality workmanship - the installation was excellent - no shortcuts - just done the right way; 3) Good Products; 4) Great attitude - they are not finished until you are completely satisfied; 5) 10 yr parts and labour warranty; 6) What is there not to like?
We had a factory problem with the fist ac unit that was installed but it was promptly replaced. They followed up to make sure that all aspects of the installation were completed to our satisfaction as they said they would. Initially, I thought that promise may just be a sales pitch but these guys lived up to it - how refreshing is that! The installers were very courteous and respectful. I can' t recommend this firm highly enough.

Approximate cost of services:
$14,000.00
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Company Response

Wow!! Thank you so much for taking the time out of your day to come on here and write us a fantastic review! We are pleased to hear you had a wonderful experience. We have a high standard for our customer service and we provide our customers with nothing but the best of quality work, attention to detail and over satisfaction from beginning to end!
Thank you again and if there are any questions you may have that arise, do not hesitate to contact us! We want to maintain our great relationships with our customers, don't forget we service too!

Chad H.
Chad H.
1 review Edmonton, AB
10/10

4 Ton Trane A/C unit

The installers were on time, did a good install and did the little extra's that I asked them to do at no cost or complaint. I have zoned heating/cooling and after testing the install my zonefirst control module would shut down the A/C unit. This was on a friday at 5 PM and the installers were gone for a good hour or so. I gave Ryan the service manager a call to get it fixed and he said, no problem, we will send out a technician. In the end of it all he was the one that came out and fixed the problem which really wasn't part of their install but needed for the A/C system to function properly. Well done and finally a company bringing SERVICE back to us consumers. Thanks to Ryan my installers and furnace solutions.

Approximate cost of services:
$4,600.00
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Company Response

Thank you! We do take pride in our excellent customer service. Whether the unit is installed by us or a previously done job, we make sure we treat our customers with the highest amount of respect and understand to make sure the job is completed efficiently and properly, as well as to answer any and all questions they may have! we are so happy to hear the experience you had with our team was a great one! Thank you for being a loyal customer and we wish you the best with your units! Feel free to contact us any time if you need anything!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnace Solutions Heating & Air Conditioning

Furnace Solutions was built to give you customer service like no other . Dealing with furnace repair, furnace installation, air conditioning repair, air conditioning installation and all HVAC services. We believe in high quality, clean work and attention to detail at a reasonable price. We wanted to offer our customers ...
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