- Approximate cost of services:
- $169.00
- Company Response
Thank you so Sonia ! We printed your review for our technicians to see today and were thrilled to see this :)
Thank you so Sonia ! We printed your review for our technicians to see today and were thrilled to see this :)
Morgan thank you ! Marco is going to see your review when he starts again this year and will be thrilled to see this.
We're sorry to hear that! Mistakes certainly happen and when brought forward respectfully we will go above and beyond to fix our errors. Early in the season is always the worst time to get a hold of us on the phone which is why we encourage homeowners to send 1 email. We go through them from oldest to newest, always. We Hope you found a great team to service your pool.
Francis Thank you for the kind review! If you're ever stuck in a scenario like his, it's important to know specifically what your home insurance company will cover. Before contacting a pool restoration company, always double check coverage documents .
Thank you so much Mme Dussault. It's true most many of our service Clients aren't aware we originally started off as an installation company and can help with design and build as well.
Jason ! Thank you for the kind review. See you soon :)
Pool Opening, service and support.
We appreciate your feedback always ! Thank you Scott.
Thank you John! Hope you enjoyed the feedback video.
Thank you Martin! We truly appreciate your feedback.
Inground pool closing (annual)
We're sorry we disappointed you. We understand that having to pay for two services rather than one can be frustrating. However, it's important to note that When planning service routes, we factor time allocations, and charge based on the service requests. If the liner or lights or stairs needs repairs, regardless of travel and date of service, a minimum service charge applies for that repair (regardless of the day of completion) and we offer a 50$ rebate for the second service. You may not see it from our perspective but by offering this rebate, we still cover our costs for sending technicians onsite to tackle the liner re-hook. We wish you the best and hopefully you were able to find a great service team to continue servicing your pool.
HB Pools has been working hard to build a positive reputation amongst our clients. Although we work primarily with the installation, opening, closing and maintenance of residential pools, we do provide services, such as pool openings and pool closings for corporate pools. We take a lot of pride in doing quality work, and our past customers are our best references–their referrals keep us busy all season long.