Hb Pools

Swimming Pools, Spas & Hot Tubs
Ottawa ON K4A 0G2
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94%

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Reviews for Hb Pools

Average customer rating:
9.4 10 (69 reviews)

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Melodie Sorrell
Melodie Sorrell
1 review Limoges, ON
10/10

Sorrell’s pool

Amazing work so far! Cant wait to see the end result. We enjoyed watching our end of day update video on YouTube.

Approximate cost of services:
$88,500.00
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Company Response

Thank you for choosing us and for the positive rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We cannot wait to see the final project!

Jerry
Jerry
1 review Ottawa, ON
10/10

Leak detection

I have a leak in my inground pool
When I approached hb pools for help, I got a prompt appointment and a very helpful and pleasant employee s who scanned the pool liner and plugged the drain at the bottom of the pool.
The likely cause may be the liner itself at the deep end.
If it the liner then I will go with this company to change the liner
I feel I can trust them to do a good job
In addition, they have very pleasant staff and employees

Approximate cost of services:
$500.00
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Company Response

Thank you for the positive feedback, Jerry! We take pride in our work and look forward to providing you with outstanding service and support.

JulieCW in Ottawa
JulieCW in Ottawa
2 reviews Ottawa, ON
10/10

Pool liner replacement

HB pools came and redid my pool liner and replaced some of my outdated pool equipment. They were prompt and professional. Great work ethic. Knowledgeable and efficient. And they are prompt with delivery! My liner was gone and the empty pool was power washed in a day. Then had a brand new salt chlorinator and sand filter installed with all new plumbing installed on another day. Then had them come in on the hottest, most humid day of the year to do sanding and grout work, install my beautiful new liner and fill it with water in one day. We were able to go swimming in record time. Thank you for my beautiful pool. We are getting great comments about how great the water feels and how beautiful the pool is. We love it!

Approximate cost of services:
$15,700.00
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Company Response

We believe that our customers deserve nothing but the best, and we’re committed to delivering just that. We are happy you love the new liner. We must admit, it does look fantastic! Thank you for the great review!

e_bassett
e_bassett
3 reviews Nepean, ON
10/10

Fantastic experience with in-ground pool installation

We had a fantastic experience with HB Pools! It's clear that HB is a family-run business that believes in creating trusting relationships with their customers. From the moment we contacted HB, we were very well taken care of. Everyone on the HB team (office staff, sales, technicians, co-owners) was friendly, knowledgeable, and willing to answer all of our questions and go the extra mile. All parts of the pool installation were well-coordinated and went very smoothly. We're really happy with our in-ground pool and our choice to go with HB. This company knows their stuff and we would not hesitate to recommend them. Thanks to everyone at HB Pools for giving our family a beautiful backyard that we'll be enjoying for many years to come!

Approximate cost of services:
$75,000.00
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Company Response

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us and makes us want to be even better! It makes us happy to know you and your family are truly enjoying the summer season!!

HEATHER
HEATHER
1 review Ottawa, ON
10/10

Major overhaul on pool - liner replacement

It was an emotional rollercoaster securing the right contractor for such an important renovation but HP pools keeps you doubting less and understanding more. Great communication and experienced staff makes this company my go-to. Highly recommend!!!

Approximate cost of services:
$40,000.00
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Company Response

Thank you for sharing your experience with us Heather! We really appreciate it and hope you are enjoying your summer!!

Kathy in Nepean
Kathy in Nepean
6 reviews Nepean, ON
10/10

Pool Opening (first year)

We were fortunate to win a free pool opening at the home show -thank you! Luke completed the opening yesterday, and it was a smooth, professional and pleasant experience! Julie and Dyana (office) were also great.

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to leave us some feedback! We hope to see you again soon!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Quick and professional

HB pools has done our pool openings and closings twice now. Im very satisfied with the service. I like how they take care of the pool independently and send a video afterwards describing the work done.

Approximate cost of services:
$450.00
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Halia in Crystal Beach  in Ottawa
Halia in Crystal Beach in Ottawa
3 reviews Ottawa, ON
8/10

pool opening

Very quick, polite & efficient opening of pool.
All questions answered & backwash hose attached.
Pool ladder was installed in its place.

Approximate cost of services:
$335.00
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Lenny in Ottawa
Lenny in Ottawa
2 reviews Ottawa, ON
10/10

Pool opening

Had my pool opened with HB pools for the first time. They also checked a few issues I w as a having with my light and LCD screen on my pump. Video report at the end was really neat! Would highly recommend!

Approximate cost of services:
$330.00
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Private User
Private User
Private User reviews Gloucester, ON
10/10

Great opening

From the day we purchased our home with an in-ground pool (our first pool) HB has been there to help answer every question I have had, and there have been MANY!

The technicians are fast, efficient and knowledgable which is great since we have slightly older equipment for our pool. They know how to troubleshoot and they remember the particulars of our pool year after year. They are always friendly and willing to chat about pretty much anything, pool related or not. The last pair of techs I had were the best yet. Very friendly and answered a lot of questions that I had while they worked. They were happy to explain everything that they were doing and gave advice on the next steps for setting up my pool for the summer.

Knowing that my pool is put away properly in the winter by pros and is ready to go every spring gives me the peace of mind that so often eludes a homeowner.

Approximate cost of services:
$376.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hb Pools

HB Pools has been working hard to build a positive reputation amongst our clients. Although we work primarily with the installation, opening, closing and maintenance of residential pools, we do provide services, such as pool openings and pool closings for corporate pools. We take a lot of pride in doing quality work, and our past customers are our best references–their referrals keep us busy all season long.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
PRODUCTS
Pool Pumps, Heaters, Filters, Automation systems, Safety covers, accessories, chemicals, pool safety covers,
SPECIALITIES
Liner replacement, Leak detection, Pool Restorations, Pool Installations
WEBSITE
https://www.hbpools.com/
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
40
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.