Simply Green

Simply Green sent Valery and Genadi from Smile Hvac to my home last Friday to replace the lines to my AC unit. When they arrived here they realized there was more to the job then just replacing the lines. They could have just replace the lines and left but they didn’t, they done a remarkable job. When the work was completed, for the first time since this unit had been installed, it is finally working proper. This is the kind of service that customers always appreciate. If I could rate Smile Hvac higher I would, they well deserve it.

Great customer service given by Abilaza Jeyakumar! Very helpful and patient with all my inquiries, also giving me options on updates for future communication ongoing based on our situation. Very professional and delivered more than expected.

I reached out to Simply Green to set up a new rental account for a tankless water heater for my new home. I spoke with representative Love Kumar and he was very knowledgeable and accommodating. He answered all my queries thoroughly and was very patient and professional. He did an excellent job and represented Simply Green well. Thanks Love for a positive customer service experience.

Helped setting up my account in a timely manner. The representative spoke clearly so there was no back and forth although I provided some amount of info. Will recommend to friends

had a very good experience with simply green. very quick ac install during hot period for me and my family. ac is working very good. i am very happy with product

New High Efficiency Furnace started making horrendous noise just before shutting down a few years after installation.

Genadi & Valery of SMILE HVAC did an outstanding job analyzing and isolating the issue.

Went out and purchased cold air return vent and installed (there was no cold air return for basement unit) and have assured me the problem will not return.

I cannot say how pleased I am after having several other service people look at the problem with no resolution.

This team did a very professional job, going above and beyond what most technicians will do or are capable of doing.

Valery also advised me to quit spending top dollar on filters and showed me the best ones to use, which just happen to be much cheaper.

Very, very impressed!

Ann Wikhammer
230 Clonmore Drive
Scarb. ON M!N 1Y1

Simply Green has recently taken over my Water Heater rental account. It is too early for me to rate or recommend this company. However, it is worth mentioning that my initial contact with them was for an overpayment issued recently in a couple of billing statements.
Abigail, from the credit office, took my call. She was very courteous and helpful, she sent my concern to their billing department. Abigail assistance was immediate and with positive results.
I have received an apology for the oversight on the billing, and I have been reassured a credit back to my account issued in the next billings. I look forward to having this completely resolved once the credit takes effect. This will certainly give me a good feeling and experience of the practices of this company.

Abigail was lovely and informative, as well as quick with helping, she was very through with checking security information and she was able to send out the forms I need in a timely manner

Re: Quality Assistance by Simply Green Home Energy/Crown Crest Capital Trust phone Representative re: Double-billing Issue (recent past and present Service Providers). This Rep's instructions re: how to resolve the matter and prompt reply that in future I should only be receiving the one invoice for hot water heater rental was, in my opinion, professional in every way, and I only wish that every customer service Rep I deal with (of various types) is as knowledgeable, efficient, genuinely helpful and customer service-oriented as this particular Rep with Simply Green Home Energy/Crown Crest Capital Trust.
Peggy A. – Mawle, Simcoe ON

I had a filter installed under the sink
I haven’t tried it yet. It’s little early I think it’s ok
The 2 people who came to install were good and they knew how to do their job
The only thing i didn’t like was the 4 hour range is too much to wait