Gill in Ottawa

Simply Green has recently taken over my Water Heater rental account. It is too early for me to rate or recommend this company. However, it is worth mentioning that my initial contact with them was for an overpayment issued recently in a couple of billing statements. Abigail, from the credit office, took my call. She was very courteous and helpful, she sent my concern to their billing department. Abigail assistance was immediate and with positive results. I have received an apology for the oversight on the billing, and I have been reassured a credit back to my account issued in the next billings. I look forward to having this completely resolved once the credit takes effect. This will certainly give me a good feeling and experience of the practices of this company.