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94%(381 reviews)
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94%(381 reviews)
99%(39 reviews)
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Plumbing
Plutone Construction Ltd ( Plutone Plumbing )
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73%

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Reviews by rating (past 12 months)

Reviews for Plutone Construction Ltd ( Plutone Plumbing )

Average customer rating:
8.6 10 (37 reviews)

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Sonny
Sonny
1 review Brampton, ON
0/10

He chuckled at my complaints.

I bought a sump-pump and had the hole dug for the installation. I hired Plutone Plumbing to complete some plumbing work in my basement and install the sump-pump. Ray accepted the job with no concerns or issues. I withheld 10% of the payment pending his work passed inspection with the City of Brampton. Plutone Plumbing completed the job in 3 days but were supposed to return 3 or 4 days later to do some alterations. They never did.
I was not satisfied with the work and had it reviewed by 3 other plumbing companies. They all advised me that the sump-pump installation would not pass inspection and that I should take Plutone Plumbing to court. I spoke with Ray regarding my findings. Suddenly, he brought up the remaining balance of 10% and complaints with the sump-pump never before mentioned. I became upset and challenged his complaints. Ray chuckled. I sent him a text message, giving him a deadline to properly install the sump-pump. He did not show up.
Eventually, I had to hire another plumbing company, at a cost of $2825.00
to undo the work of Plutone Plumbing and properly install the sump-pump. This was truly the WORST experience I have had with a company that is certified.

Approximate cost of services:
$5,800.00
1 of 1 people found this review helpful.
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Farzana in Toronto
Farzana in Toronto
1 review Toronto, ON
0/10

Stay away - Rushed job, cuts corners, lots of mistakes

Ray installed my bath drain in the wrong place, didn't finish off the valves and other pieces, and pressured me to pay ASAP. I shouldn't have paid... after many visits by other professionals, everyone has said the same thing: plumbing was done WRONG and needs to be redone. When I politely asked him to at least fix the error he demanded MORE money, and ultimately hung up the phone on me. This is costing me thousands of dollars and many months of stress without a bathroom.

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

I would to post contract there , and what we promise
This from text Messages
Unfortunately I can't post a picture in here to prove who's right who's not

rough in 3 PCs bathroom. Kitchen sink
Darin , vent and water pipe .$2200
Received $1000
U made second payment after inspection
And install shower base that also in text massage

We did rough in plumbing basment
plumbing inspection pass
In city of Barmpton
After 8 mothers call me without intruding yourself and telling me got 20 Different contractor say all plumbing wrongs u need to come to fix There is no valve , there no toilet bolt Tab , hot and cold mixed etc
This is not job we did
, also we have document our work before and after
Well there is something not right ,
and I don't know why if you hired 20 different contractor ???

We are growing in this Business
And all customer appreciate our work Because we don't waste there time ,we honest , we have fair price


Still if we have to come to install any finishing or final u have to pay for it , I hope u understand it

I leave judgment with people how read this

Private User
Private User
Private User reviews Pickering, ON
8/10

LAUNDRY CABINET AND SHOWER FAUCET INSTALLATION

I hired Ray and his team to come and install a new laundry cabinet and shower faucet; he arrived on time and explained to me how he will move the copper piping and the PVC drain so he wont cut to much of the cabinet to make fit, also he provided us information on how he will change the shower valve and install the shower faucet and most important how the work will look at the end since we didn't want to damage tiles or drywall. I am very satisfied the professional service I received and I won't hesitate to call him back if I need it

Approximate cost of services:
$600.00
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Lucie
Lucie
1 review Toronto, ON
10/10

Plumbing issues

Ray is always avaiable and quite reliable. His prices are very competitive and he's very knowledgeable. His professional attitude and great work is very much appreciated. I wouldn't hesitate to recommend his services .

Approximate cost of services:
$200.00
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Zekavaty Homes
Zekavaty Homes
1 review Toronto, ON
1/10

Bathroom Drain and Rough Plumbing

Ray was hired to do rough plumbing and drain in the basement area to add 2 bathrooms. We are very disappointed by his service. Ray did not come back to fix a misplaced toilet drain despite promising to do so. Wasted our time and money as we waited full week and he did not show up or respond us back.
Overall poor service and does not value his profession and costumers. On top of the lack of responsibility, it was evident that he had no patience to do the job right and wanted it to finish as quickly as possible and cash out. He used 1.5 inch drain instead of 2 inches, while it is generally recommended to use a 2 inch pipe, so he took advantage of us not knowing the ideal size. He used a grinder to cut a drywall causing a lots of dust in a furnished house, which was close to the furnace and could cause serious damage to the furnace itself.

Approximate cost of services:
$2,400.00
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Khanh
Khanh
5 reviews Toronto, ON
10/10

Low Pressure & Washer Set Up

Ray did an amazing job fixing the low water pressure with new piping and a pump. It was done quickly and efficiently. I also needed my washer set up and it went smoothly with a nice laundry box setup. Great work!

Approximate cost of services:
$5,300.00
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Company Response

Hi khanh
It was Pleasure working with you ,
looking forward to see you in the next project
Thank you for your review
Happy new year

From Pultone construction Limited

Don a.
Don a.
0 reviews Toronto, ON
10/10

Full plumbing work on our home

Ray and his team were amazing. He was very polite and thoughtful about our plumbing renovation needs. The work was done very professionally and right on schedule. All our questions were answered.
It was nice to receive phone calls and texts back promptly. We also felt his pricing was very fair as we had many quotes.
My wife and I are very happy and will recommend him with confidence to anyone we know
Thanks Ray

Approximate cost of services:
$10,000.00
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Company Response

Hi don
Thanks for the review! It was a pleasure working with you.looking forward to your next home project . Regards
Ray and plutone plumbing team

K.G
K.G
0 reviews Toronto, ON
10/10

Plumber- shower cartridge replacements

The were very efficient! I appreciated their prompt reply to my questions, and confirming appointment. They gave me advance notice of their arrival. They were courteous. They did not wear their outside shoes in my home. They worked quickly and throughly. Got the jobs done to my satisfaction and the price was excellent. Would highly recommend.

Approximate cost of services:
$180.00
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Company Response

Hi
thanks for review !was a pleasure working with you ,looking forward to your next project ,
regards ,
Ray and the Plutone CONSTRUCTION team

Alexandra
Alexandra
0 reviews Toronto, ON
10/10

Basement plumbing services

I hire Ray for my home construction ,plumbing basement ,he made a really good job and quickly I highly recommend him for any plumbing services

Approximate cost of services:
$3,000.00
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Company Response

Hi
thanks for review !was a pleasure working with you ,looking forward to your next project ,
regards ,
Ray and the Plutone CONSTRUCTION team

Kirsteen
Kirsteen
7 reviews Toronto, ON
10/10

replace bathroom sink and faucet

They arrived on time, gave what I think is a fair estimate for the work, and quickly completed replacing the bathroom sink and faucet. I would be happy to recommend this company.

Approximate cost of services:
$300.00
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Company Response

Hi Kirsteen,
Thanks for the review!It was a pleasure working with you. Looking forward to your next home project.
Regards,
Ray and the Plutone Construction Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Plutone Construction Ltd ( Plutone Plumbing )

For all your plumbing requirements Master licensed plumber We young Professional licensed plumber we service through GTA We carry all the equipment for any kind of dain work , Camra Drain Inspection Offer best rate in GTA very competitive rate Residential or commercial and condominium plumbing ·Install back water valve ...
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