APPLE HEATING AND AIR CONDITIONING

Let me start out by saying I don't know anything about heating or cooling. My AC stopped working. I got 2 companies to look at my furnace. Both companies told me I needed a new furnace (which I did because my furnace was old). One quoted me $ 3500 and the other 4 000. I did a bit of research and both companies were trying to get me to buy a furnace that was more than what my small bungalow required and both were overcharging me for labor as well. I know this because after called Apple Hvac. I had very prompt same day service and the guy that came told me yes I do need a new furnace but he could get the job done for $2500. So I saved between $1 000 to $1 500 by hiring Apple. My new furnace now works perfectly and it's under warranty if anything goes wrong. This company is where to go if you need a new furnace or service.

Since I have a boiler there is very little in maintenance to be done, I received a bill for well over $600.00 dollars when there was nothing wrong with the boiler and they also tried to convince me that the boiler needed a new part. Three years later this part is still working perfectly.
Bisham cannot be trusted to be honest. DO NOT DEAL WITH HIS DISHONEST COMPANY!!!!!!!!!!!!!!!!!!!!!!

Purchased a split AC from Apple. During installation they failed a major detail, to connect a drain hose for water to run away from home. As result had infiltration that damaged one ceiling. Called them during first wave of pandemic, technician came inside house, wearing no mask. This call cost me about $400 and job was not complete as technician did not bring hose long enough. Technician had to come back, and I was charged AGAIN. Contacted owner Bisham who came to see me, offered me "credit for future work", I refused and indicated I wanted to be refunded, to no avail. And to add insult to injury they keep calling me.

We are 100% satisfied with the work done by Bisham's team, and the resulting ductless air conditioning system!!

Bisham was the only representative who quoted me that listened to exactly what we wanted and took the time to provide a solution that took these factors into consideration, but also advanced the thinking with his experience in the field.

Our home, a 3 story 100 year old brick semi-detached in downtown Toronto, is extremely hot, with the third floor being the worst. Now, all floors feel balanced and cool, and there isn't even really a hum. So not only are we all more comfortable, but our home is much quieter.

Surely the field is replete with excellent companies who can do this job, but no one should have any reservations about hiring Bisham and his team as far as I’m concerned.

Bisham was hired by our contractor to install a unit in our attic in our home being rebuilt after a fire. Bisham undertook this with no drawings or calculations which resulted in a system that would not work. The only way he could get the loud noise to disappear was to disconnect the return in the attic and leave it open. Therefore in the summer it is sucking in heated air and winter cold air. Bisham REFUSED to correct his mistake resulting in our contractor having to hire another company at his expense to come in and try to sort out Bishams mess. STAY AWAY FROM THIS COMPANY!

This is my first homestars review, which I am creating because the service & followup from Apple heating was so disappointing. I want others to be forewarned: do not pay this company until you are 100% sure the service has been completed. Better yet, go with another company.

10 months ago an Apple technician showed up to figure out why my Honeywell HRV was not working. Before he arrived, I informed the technician that the HRV was still under its 5 year parts warranty. He found out that power was not getting to the circuit board due to a faulty door switch and promised to return to install the part. I paid the $250 diagnostic fee in full (for 30 minutes work, by the way), only to be told a week later that because they were not authorized Honeywell technicians, they could not obtain the part and return to fix, as promised. Applecare should never have touched the HRV under warranty, given that they are not authorized to service a Honeywell product under warranty. I've tried speaking to managers to resolve the issue, but the last sincere interest they had in me as a customer was when they cashed my check. After several phone calls, this company leaves an impression that they are disorganized, irresponsible, and unreliable.

We've been using this company for at least 10 years and the service is amazing. I feel like I'm getting knowledgeable and trained people to do the work. Apple put a furnace in for us about 6 years ago and the experience was a good one. We were assured along the way & kept in the loop so we knew what was going on. Recently we changed from electric to gas range and the job was done efficiently. I trust this company to do a good job.

I won't call anyone else. I have been working with Bisham and the Apple Plus crew for years. You won't meet nicer more trust worthy people in the business. Bisham will meet with you personally for a quote and then stop by multiple times throughout the install. I have had Apple Plus install a new boiler and recently ductless AC. I couldn't be happier with the service. Highly recommended.

Bisham and his team understand the urgency of comfort in your home. They are always professional and courteous. They provide top notch quality in the work they do. Everything is thought of. They took extra care in handling all of my special requests, even creating custom ducting so I could have more height in my basement. The vents on the outside of the house look rugged and built to last - we replaced everything. When I asked about whole home dehumidifers - he recommended against it and gave me the reasons why - saved me more money in the long run. He's come at different hours so that we can meet and discuss next steps. I highly recommend Apple Plus. They are a little expensive - but it's the quality of the workmanship that counts, especially in the HVAC in your home.