Active Air Inc.

Heating & Air Conditioning
Hamilton ON L8L 4K4
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Reviews by rating (past 12 months)

Reviews for Active Air Inc.

Average customer rating:
9.5 10 (25 reviews)

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Private User
Private User
Private User reviews Hamilton, ON
10/10

Furnace & Air Conditioner

Zack, the technician who came to fix a furnace/airconditioner problem was a person of remarkable character. His respect for me as a person was remarkable.
Having to return several times to solve the issues he never complained but just got to the task at hand.
Zack took time to explain everything to me in a way that was easy for me to understand and that meant a lot to me a put me at ease.
I would highly recommend Active Air to anyone. Their
Service is beyond any company I have dealt wth previously. And I experienced it through Zacks work and caring with my issues.

Approximate cost of services:
$1,700.00
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Gail
Gail
2 reviews Hamilton, ON
10/10

Air conditioning replacement

If you need a new air conditioner or furnace or anything along that line, Jack from Active Air is the man for the job. He cares about his customers and will meet you where you are at. I found him to be efficient, respectful and humble but above all, he is an honest businessman. As a senior with severe sensitivities, he went above and beyond what I could ever have asked. His prices are very fair. Because I am so sensitive to heat, Jack he did the installation earlier than expected. I would highly recommend
him to anyone.

Approximate cost of services:
$3,922.00
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Jeannette
Jeannette
0 reviews Hamilton, ON
10/10

Air conditioning replacement

I had the extreme pleasure to meet Jack while he was working on my sister's air conditioning today. He genuinely cares about his customers and is a humble person. I will say that he is the most honest businessman that I have come across. He was able to get there when he said he would and installed the air conditioner and all that it entails in a very timely matter. His prices were very fair. He was very respectful coming inside and going out for the job to be done, but most of all, he was very respectful and kind to my sister who is 82 years old. I would feel at ease if she needed any other work done. I would definitely recommend him and his company to anyone
with air conditioning and heating needs. I was extremely impressed!!!

Approximate cost of services:
$3,000.00
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Becky
Becky
0 reviews Hamilton, ON
10/10

Great service and prompt response

Called with a emergency repair needed. Came, assed, got parts And repaired within 2hrs! Great service and highly recommend.

Approximate cost of services:
$1,000.00
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Kevin in Toronto
Kevin in Toronto
2 reviews Hamilton, ON
10/10

Great help with heating and new fireplace in Hamilton

We just moved to Hamilton and our furnace conked out :( . Jack came and fixed the furnace, put in a new thermostat, and Zack made sure we were set for years to come. That's why we trusted them with putting in our new fireplace.... looks great and we love it!

Approximate cost of services:
$1,500.00
1 of 1 people found this review helpful.
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Company Response

Thanks Kevin. It was a pleasure to install your new firerplace.

Wilfam in Toronto
Wilfam in Toronto
0 reviews Hamilton, ON
0/10

Jacks word means nothing

Guess if you need something simple fixed Jack might be your guy. Make sure you get a written estimate though, price might change. Likes to take short cuts to make it easier for his self. If he says he'll come back to fix a mistake, good luck with that, reply is he is always to busy right now, then it's sorry but the warranty period is now over, can't help you

Approximate cost of services:
$9,000.00
0 of 1 people found this review helpful.
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Company Response

Wilfam;

We are unable to find any record of work done for you, and seldom do any work in Toronto. Please contact us with details of the work done (date/address/etc). We take pride in honoring our written estimates, do not take shortcuts and make every effort to respond to complaints.

Jack

bjjew
bjjew
1 review Hamilton, ON
10/10

fireplace installation

We had Jack and Zack install our gas fireplace and we are pleased as punch! They were polite, punctual, careful and did a really fine job. We would certainly recommend tham

Approximate cost of services:
$4,300.00
1 of 1 people found this review helpful.
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Company Response

thanks for the great review. Hope all is well

Roxann in Toronto
Roxann in Toronto
2 reviews Hamilton, ON
10/10

Gas dryer hook-up

Great service! Quick, responsive, polite, knowledgeable. I feel confident that the job was done right. Will be hiring again to hook up a gas bbq when I get one. Highly recommend.

Approximate cost of services:
$400.00
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Stephanie in Burlington
Stephanie in Burlington
0 reviews Burlington, ON
10/10

HVAC Repair

I just recently purchased and moved into a new condo, and hadn’t test the HVAC unit until the summer heatwaves set in, at which point I discovered my indoor compressor unit was freezing up, and I was borderline melting in my condo. New to the area, I wasn’t sure how to go about finding a trustworthy company to fix the issue. I came to Homestars and found Active Air was rated highly, and had great reviews, so gave I decided to take a chance and give them a call. I was not disappointed. Jack (the owner) and Zack squeezed me in to come assess the issue the day following my initial call, took the time to explain to me what they thought the issue was, and gave me a ballpark estimate in order to fix it (which was within the realm of what I was expecting). They were courteous, professional, and knowledgeable, and were able to fix the issue within a reasonable timeframe (given it was the middle of a heatwave and a very busy time for them). The final price ended up being slightly higher than the ballpark estimate, but was still reasonable given the work they ended up having to do to fully resolve the issue. They were thorough, trustworthy, and seemed to really care about getting the job done right. I really appreciated them taking the time to explain everything and answer my questions in a way I could easily understand. I absolutely would not hesitate to recommend them to family and friends, or to call them for any HVAC related issues in the future. Thanks guys!

Approximate cost of services:
$950.00
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Company Response

thanks stephanie. I really appreciate the great review

Private User
Private User
Private User reviews Hamilton, ON
10/10

Outstanding service!

We needed a gaz line to be installed for our new gas range. Jack was so professional and kind. The job was extremely well done! We are pleased and will definitely use him and is company in the future.

Approximate cost of services:
$530.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Active Air Inc.

Active Air Inc. is a family-run Company specializing in a unique, proactive approach to servicing your HVAC needs. We truly care about our customers and providing top quality services. We bring 25 years of experience to the HVAC industry. We are experts at handling all aspects of traditional Heating and ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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