Cantiro

Formerly Dolce Vita Homes
Builders
Edmonton AB T5S 1G2
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Reviews by rating (past 12 months)

Reviews for Cantiro

Average customer rating:
8.1 10 (82 reviews)

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kylap
kylap
0 reviews , AB
0/10

They took my fully refundable deposit and won't give it back

Don't work with them. I put a fully refundable deposit down on a house and due to unforeseen circumstances was unable to purchase. I have reached out three times to get my 1000 dollars back. It's funny because it took them a day to take my money and all of a sudden they have disappeared when its time for me to get my deposit back.

Approximate cost of services:
$1,000.00
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Private User
Private User
Private User reviews Edmonton, AB
0/10

New Single Family Home

I bought a house in 2021 in The hills at Charlesworth, 93% of all driveways in the entire neighborhood SUNK in the first year. driveways were built on uncompact soil using cheap materials so due to that these are sinking, there are big deep voids under the concrete slabs causing cracks,Poor workmanship. Now not taking responsibility. Wont recommend this builder at all. Stay away from this builder.

Approximate cost of services:
$550,000.00
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Gordon in Camrose
Gordon in Camrose
0 reviews Fort Mc Murray, AB
2/10

QUESTIONABLE QUALITY (Hiding builder)

Questionable quality home built in Fort McMurray, 17 Months ago and still repairs uncompleted to date. 3 car garage with floor drains and they find it acceptable that the garage pad tilts back from the outer edge and allows water to run from outside the pad back under the door seal into the garage. How completely unacceptable is this from a supposed custom builder. This builder in my opinion change there name to run away from the responsibility of being accountable. I would not recommend this hiding builder or any other name they are hiding under today. It took 12 months to build this house. Another builder has built a similar size house next door within 6-7 months. Dri-core flooring was put down in the basement and every step you take is
loud from the without a doubt from being laid down over a very uneven basement pad. Very disappointing to not have the dri-core sitting flat or secured to the
pad. Site supervisor had nothing but excuses for everything that was raised to him. Why after 17
months is there still multiple item still not addressed. Why is code that proper grading is mandatory around the foundation to have water roll away from the foundation base, but it not mandatory to have the
outer lip of the garage floor pad from the door edge out tilted away from the door to allow water to run away from the entrance???? How ridiculous is this, and the excuse oh you have drains inside!!!!! Why and what are you thinking that its ok to have water from outside run into the garage seriously!!!

Approximate cost of services:
$950,000.00
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Company Response

We apologize for your experience as it does not reflect our longstanding values as Cantiro Homes or as Dolce Vita Homes prior to our rebrand. We understand you are currently working with our team to have these concerns addressed but if you continue to have any issues, please call our office at 780-406-6195 and ask for our Client Care Manager.

GussieGrim
GussieGrim
2 reviews Spruce Grove, AB
7/10

Beautiful Home

Cantiro Homes really builds exceptional houses. We purchased a spec home because we fell in absolute love with the floor plan. After living here for 3 months, we could clearly tell where they cheaped out e.g. interior doors and hardware, but nothing major. A few minor things need tweaking come review time but they have proven to be responsive to requests. Would definitely buy from them again and advise others to trust them as well.

Approximate cost of services:
$390,000.00
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Company Response

Thank you for taking the time to write a review and putting your trust in us on the build of your home. We wish you all the best!

Private User
Private User
Private User reviews Edmonton, AB
10/10

House

Great quality of workmanship, very good customer service, fast and reliable.will definitely recommend the builder to a friend

Approximate cost of services:
$400,000.00
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Company Response

Thank you for the kind words. We're so glad you enjoyed your experience with us. We look forward to working with you more over the year!

Private User
Private User
Private User reviews Edmonton, AB
10/10

Home inspection after possession and repair work

Good staff, knowledgeable, handy and professional. It was on time and with appointments. Good quality

Approximate cost of services:
$1,000.00
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Company Response

Thank you for taking the time to write a review! We are proud to have been a part of such an important decision in your lives. Congratulations and welcome home!

Christina T.
Christina T.
1 review Edmonton, AB
6/10

Okay home, bad driveway

My husband and I decided to go with Dolce Vita to build our first home together. They built a fairly decent home with very minor issues to fix with the actual house. We noticed spalling and pitting to our driveway after the first year. We got an explanation that it’s “Alberta weather” and the chemicals the city uses on the roads. If this were the case, all of Edmonton’s driveways would be in the same condition. I believe that dolce vita chose the cheapest contractor to pour the driveway and is now blaming weather for my crumbling driveway. I am now angry because we spent hundreds of thousands of dollars and now we will be stuck with a big bill when we have to replace our 3 YEAR OLD driveway. When I went to Unicon to buy the seal for our driveway, the concrete specialist also agreed that I was a subpar pour and NOT Alberta weather.

Approximate cost of services:
$607,000.00
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First Time Home Buyer in Edmonton
First Time Home Buyer in Edmonton
1 review Edmonton, AB
0/10

Please buy from a different builder

Once you buy from Dolce Vita Homes and something breaks down then they are your worst enemies. Our driveway was built on uncompacted soil so it is sinking, there are big deep voids under the concrete slabs causing cracks and big chunks of cement are peeling off and West side of front yard sank about 9 inches but they do not care as a lot of homes built by Dolce Vita are having same issues very poor workmanship. Couple of tiles in our washroom cracked but they declined to fix as
they blame every issue on home owner. Please buy from a different builder and hire a home inspector to find underlying issues. Please talk to neighbours to find out what problems they are facing. Wish I could give this builder negative 0.

Dolce Vita Homes is the worst builder when it comes to home warranty. They will make you regret when something breaks down and you call for repairs under new home warranty. A lot of Dolce Vita Homes are having driveway problems. My home driveway was built on uncompacted soil so it is sinking and bad quality concrete is disintegrating but they refused to fix it blaming City's snow removal salt. They have declined to properly repair our washroom cracked tiles.

This builder is a worst nightmare for a new home buyer. Save yourself a lot of hassle by buying from a different builder & hire a professional home inspector to find underlying issues.

This builder just replies the reviews but does not fix the issues.

Approximate cost of services:
$500.00
0 of 1 people found this review helpful.
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Company Response

We apologize for the issues you are experiencing. We understand that this issue has been resolved for you but if you continue to have any issues, please call our office at 780-406-6195 and ask for our Client Care Manager. Thank you for choosing Dolce Vita Homes.

Private User
Private User
Private User reviews Edmonton, AB
0/10

Landscaping

Hello sir/madam
Its on 5 july 2019 it will
Be a year. We r Stl waiting for final grading certificate
Stl no update worst service ever
I recommend this builders nobody
Thanku

Approximate cost of services:
$365.00
1 of 2 people found this review helpful.
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Company Response

We are sorry to hear about your frustration and will look into your file immediately to take care of your concerns. If you could please send a message to lotgrading@dolcevitahomes.ca we can look into this situation for you.

VikramB
VikramB
1 review Edmonton, AB
10/10

New Home! Sweet Life...

A beautifully crafted, carefully detailed and Energy Star rated SWEET HOME! Our first home. Thank you Dolce Vita Team.

Approximate cost of services:
$515.00
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Company Response

We are pleased to have been a part of such an important decision. Thank you for allowing us to build your new home!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cantiro

We create environments for amazing lives to happen. From award-winning customer service to world-class home design, building a Cantiro home means you can expect more. Our homes are designed around life. It’s a thoughtful, understanding, and empathetic process that puts the life of our customer at the core of every ...
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