Thomson Industries Ltd

Your guys did a great job installing the equipment and i would recommend them to any potential customer

From the initial phone call requesting a quote to the finalization of the invoice all the people involved were very professional, prompt, competent and thorough. The salesman offered advice on pipe routing that none of the other companies mentioned to me and as it turns out this was very important and put the venting of vapour in an area that we do not use rather than our patio which we do use all year round. The crew that did the install were quick, efficient, neat and friendly. It was a challenging install and they did it well. Aleksandra, in the office, pulled the whole job together and instilled confidence that the application for the rebate from Fortis and the registration of the extended warranty would happen promptly and accurately. All in all, I could not be happier with the unit, look forward to the fuel savings, and am so pleased that I chose Thomson Industries; an excellent company.

This was a challenging install for the crew. Many hours spent getting the connections where they needed to be. They did a great job and everthing is working well. I would definitely recommend Thomson Industries to anyone.

Removal and installation went quite well with installers professional and respectful of our property
The challenge was exhausting through the roof which took longer than planned

The installation our air conditioner went smoothly though the air conditioner took up more space that the salesman indicated. However be aware that an air conditioner which ties into you forced air heating system may not work .for your house. Cool air does not rise and forced air heating systems are made with the vents on the floor. In a new build the vents for the air conditioner are on the ceiling. In our house we have large windows facing west. In the afternoon the air conditioner came on continuously and the temperature climbed continuously to 83 degrees. The most any room was ever cooled down to was 78 degrees F. We wasted out money.!!!!

We are Royal Canadian Legion Branch 60 in West Vancouver. Got a number of Quotes from Qualified Contractors and chose Thomson Heating.
The Installers James and Winston came on time, we’re very nice to work with and did a very thorough, Professional Job, completed in one day.
Site left spotless and instructed us on Operating the new Furnace. I am a Volunteer with over 50 years as a Building Contractor and recommend these Folk. Well done Guys

Installers were efficient, friendly and very informative. Willing to give advice on future service of boiler.

It was completed on schedule. The installers were very friendly and professional. The job site was cleaned up perfectly.

Liked everything in regard to the job done except for them not protecting our hardwood flooring. A drop cloth does not prevent metal from gouging the floor. We now have three gouges which we need to fill.

The guys did an excellent job replacing our 15 year old air conditioner. They were on time, & tidy. I would highly recommend them.