Thomson Industries Ltd

Heating & Air Conditioning
Port Coquitlam BC V3C
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88%

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Reviews by rating (past 12 months)
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Reviews for Thomson Industries Ltd

Average customer rating:
9 10 (184 reviews)

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powerlynn1
powerlynn1
1 review Delta, BC
10/10

Furnace Maintenance

Technician arrived within the specified time period. He was very pleasant and professional and did a thorough job. Very satisfied. Would recommend.

Approximate cost of services:
$0.00
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mgshein
mgshein
1 review North Vancouver, BC
0/10

Terrible service.

They used a bait and switch technique to install a lesser quality Heat Pump. The install was delayed and then the system didnt even work. The response to questions were I credible slow. In a wordthey are Terrible. Do not use them.

Approximate cost of services:
$18,000.00
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Private User
Private User
Private User reviews Surrey, BC
10/10

very happy with this company

They installed a new furnace and heat pump. Efficient and knowledgeable staff. Well organized. it was a pleasure to have them over.

Approximate cost of services:
$14,000.00
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

ericj05
ericj05
1 review West Vancouver, BC
10/10

Great service, great products!

We swapped to a heat pump/furnace and love it! Thompson helped select products that worked for us and then helped secure large rebates for over 50% of our cost. We also rely on them for our annual maintenance. Reliable and professional.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

Private User
Private User
Private User reviews North Vancouver, BC
10/10

Heat Pump

Great service from quoting through install and orientation.
Experience with the Installer was excellent, very informative
and very capable in making the install and working for the client.

Approximate cost of services:
$12,000.00
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Company Response

Thank you and your support is appreciated.

Private User
Private User
Private User reviews Abbotsford, BC
10/10

Maintenance on mini ductless air conditioner

Excellent communication from administration from setting up reminder and calls prior to service.

The technician was knowledgable, efficient, and respectful of our home.

We liked being able to pay on site.

Approximate cost of services:
$300.00
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Company Response

Thank you, we hope you had a great day!

Private User
Private User
Private User reviews Surrey, BC
10/10

Heat pump

Very satisfied with Dairyan
Was on time and courteous
Very professional and went through the whole process with me.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

Private User
Private User
Private User reviews Surrey, BC
10/10

Furnace & AC

Prompt & excellent service.
Tech explained all service provided
Would recommend to everyone
Great AC unit with a Daikin

Approximate cost of services:
$13,500.00
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Company Response

We appreciate your business, and we look forward to working with you again in the future!

Private User
Private User
Private User reviews Abbotsford, BC
0/10

Still not working

Installed June 13th and has not worked at all. I had to buy back my portable a/c.

Approximate cost of services:
$105,000.00
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Company Response

Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced and can understand your frustration with the situation.

After carefully reviewing our records, we couldn't find your name or any details about your recent interaction in our system. We would appreciate it if you could provide us with more information such as the date of the service or the name under which the appointment was scheduled. This will allow us to investigate the matter further and address your concerns appropriately. Please phone our Operations Manager at (778) 652-8373. Thank you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Thomson Industries Ltd

For over two decades, Thomson Industries has been the go-to source for home HVAC services in Surrey and beyond. Whether you're facing the chill of winter or the heat of summer, we've got you covered with our comprehensive range of heating, cooling, and air quality solutions!

At Thomson Industries, we make it our mission to ensure your year-round comfort. Our team of certified technicians is available 24/7 to provide sales, service, and solutions tailored to your needs. We understand the importance of saving money without compromising on quality, which is why we offer special savings on new systems and flexible financing options.

From installation to maintenance to repair, our technicians have the expertise to keep your home comfortable and efficient.

Experience the Thomson Industries difference and enjoy peace of mind knowing your home comfort is our priority. Contact us today to book a service and discover why we're Surrey's trusted HVAC partner!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, hot water tank, hot water heater, air conditioning, boilers, thermostats, heat pumps, commerical rooftops.
SERVICES
Furnace installation, furnace repair, hot water tank installation, hot water tank repair, air conditioning installation, air conditioning repair, heat pump installation, heat pump repair, service on all gas appliances, Furnace, boiler, tankless water heater, fireplace, HVAC, gas line, commercial rooftop repair and installation.
BRANDS
Daikin, Rinnai , Rheem, Bradford White, John Wood, LG, Honeywell, Mitsubishi Electronics, Trane, Navien, Noritz, Carrier
WEBSITE
https://www.thomsonindustries.ca/
YEAR ESTABLISHED
1996
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
TSSA & ECRA/ESA Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
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