Who knew that an air conditioner installation in the middle of a heat wave would turn out to be such a pleasant experience?
From the moment I contacted Len, I knew that I was speaking to a professional. He put me at ease on the phone, was eager to set up an appointment time, arrived precisely as promised and explained the work to be done clearly. He was patient with my many questions and concerns and kept me informed at every turn.
Len made sure that the install would be done as promptly as possible and assured me that he was sending one of his most trusted technicians.
And so he did. Adam was professional in his approach and demonstrated a high degree of skill. He was positive, hardworking and task oriented despite the extreme temperatures. What an outstanding ambassador for the business!
It is truly rare to find a company so centred on completing quality work while focusing on the client throughout the entire project.
Thank you, Len and Adam.