Climax Heating & Air Conditioning

Our 15+ year old furnace was acting up in the middle of a cold snap, so I called Climax who arrived within 2 hours (during a snow storm!). Moe quickly diagnosed the issue and fixed it. The furnace now works better than in has all winter.

Climax send their technicians to provide quotes, which in my case was the same person doing the install. I had asked for 5 different quotes, and I had found that Mohammad had good knowledge of product and was able to explain all technical detail in layman's terms that we were able to process.

In terms of a tankless, I agreed with their recommendations as I was looking for more than the minimum, so I had a Rinnai 180IN installed.

On the day of install, I found that Mohammad(or Moe) and Reza took pride in workmanship and kept the interior clean. The install looks clean, and efficiently located. These guys took pride in their work. My only complaint is that they had brick dust/debris leftover from their coring outside.

I have no problems recommending Climax to everyone.

This is the second time we are using Climax Heating & Air Conditioning. I can't say how impressed my family & I are with this company. Sam is a very professional person & deals with his customers promptly & makes every effort to ensure the job gets done right.

We required a follow-up service to the install of our Rinnai water heater, the technician, Mohammad, was on-time & went above and beyond in the service provided. He explained everything he was doing and why & even suggested preventative items that we should be aware of. He made sure we were completely satisfied before he left.

I continually recommend this company to many of my friends and family around me, as I know that they will do things right!

George

I always wait a few months before writing a review because I want to confirm that I'm not getting fleeced or into potential problems in the future. So I am happy to Climax a glowing review.

Furnace of 20 years old broke down on a cold day in May 2019. Same day response on my request, called Sam, and hooked us up with an appointment in a a couple days. This is where Sam shines. I'm a pain in the rear consumer. I'll ask a hundred questions and poke and prod (sorry but past poor experiences) to make sure I'm not going to get crap. Never got frustrated. Took the time to explain. That alone bumps up a star.

Anyway, his team came in. Installation was not disruptive. And clean. Laid down a tarp. Not tracking mud. Explained what they were doing. And in the end, let me inspect the work without feeling that offended. Other companies and contractors need to learn from these guys.

Needless to say 10 star. I had an occasion where our central air died and decided not to move forward. Sam mentioned I should replace but suggested some options but I just didn't feel like paying for work if the unit was definitely done.

Hope nothing has changed after half a year because I will reach out to them in 2021 if we decide to replace the central air.

Keep up the good work and service, guys!

Our furnace broke down in the morning of December 23. Worried that we would be without heat till January, we called ClimaxAir. Ali arrived within 30 minutes (!) and installed the new furnace within 4 hours! Both Ali and his technician were professional, polite, and ready to answer any questions that we might have had. Finally the working area was left spotlessly clean and our house warm. Who could ask for anything more?

We shall certainly rely on them for any future needs and will recommend their services to all our friends and neighbours.

Had to get red tagged gas leaking furnace fixed. Moe came by, gave me options, and managed to fix it all the same day. Was polite, professional, and excellent service on Christmas Eve when others closed. Thank you!

Our furnace broke down and at 16 years old we knew it was coming time to replace it. It was no longer efficient, and the fan was weak. The Climax team came over to see if they could fix the furnace but based on what they saw and the high levels of carbon monoxide coming out the exit vent we decided to replace the furnace. They came in the next morning and efficiently replaced the furnace with a Amana. 2 days later we can feel the difference. Air is getting to our upper floors, it is very quiet, and it heats our house quickly. The price seemed fair, and the work done was great. Highly recommend them.

Our furnace broke down on Tuesday and the temperature was dropping fast. I called a family friend who did some previous HVAC work and he said he could come out around 9pm that day. I got a call from him at 6:30pm that he was tied up and couldn't make it. I was in a panic as the temperature was dropping fast in the house. I found Climax Heating and looked at the reviews and thought I couldn't go wrong with the hundreds of positive reviews. I reached Mike by phone and he told me a technical would be out around 9pm. I got a call from Yusun about 30 minutes before arrival and he arrived on time. He explored the issue and unfortunately we had to replace our entire furnace. It didn't make financial sense to just replace a blower motor with an old furnace. He stayed on-site until 10:30pm and was very professional and helped us with our options. We chose a unit based upon our discussions and he said their team would be out the following morning. I texted him at 11:30pm as I had a few other questions about the unit and was surprised he answered my texts right away so late. I called him the following morning as to the ETA of their technicians to arrive with the unit and he had Sam (the owner) call me back and assured me someone would be on-site very soon. Mohammed arrived and right away got to work. He did a terrific job, cleaned up the area and even installed our new unit better than our old one. He even took the time to explain the inside of the unit on what a technician should be doing to clean and maintain it. In less than 24 hours, we had heat back on in our house. I wouldn't hesitate to recommend them to anyone.

Our 15 year old Carrier furnace broke down unexpectedly after a power outage.. After a quick search on HomeStars.ca to find a top-rated company, I decided on Climax HVAC and called at 2:30pm in the afternoon. Their technician Ali responded almost immediately and arrived at my house in 15 minutes! Upon inspection, he recommended replacing it with a furnace by reputable Canadian manufacturer Amana at a reasonable price as per his estimate.

Ali & Reza returned the next day to handle the old furnace removal and new install. They were punctual, friendly and professional throughout the entire process, which lasted approximately 3 hours. Both of them were courteous and very considerate, taking their time to lay down fresh clean red carpet (you know... our foyer looked exactly like Oscar Awards night!) liners from the front door all the way to the basement to protect my hardwood floor. Installation went smoothly; Ali also spent some time to fix an issue with my central humidifier. Overall, I am extremely pleased with the service from their competent technicians and have no reservation to refer Climax HVAC to family & friends!

The Technician (MOE) checked everything carefully , cleaned heat exchanger , replaced humidifier filter, and the vent motor. I found him to be very friendly and considerate , flexible of my financial situation, and made every effort to take care of me. Thanks so much !