Climax Heating & Air Conditioning

I had to have my furnace and A/C replaced a few weeks ago and called on Climax Heating and Air Conditioning to come out and provide me with an assessment.
Sam was the first person who I met with and I found him to be both professional and friendly. He arrived at the time specified and quickly went to task diagnosing the issue that I was having with my HVAC unit. Sam provided me with a clear explanation of what was wrong and explored the options of what to do next with me.
I decided to buy both a furnace and a/c unit from Climax and Sam gave me a deal that was fair. He was able to arrange for the installation to happen the next day, which was great because the temperature had dropped and there was the potential for carbon monoxide leaking with my old HVAC unit.
The next day, two techs from Climax arrived in the morning and on-time. Ali and Reza were both courteous and professional. They quickly went to work and ripped out my old units and installed the new ones during the same day. This job is quite extensive and they both finished up earlier than anticipated, which is always nice.
I work from home and was initially worried about how disruptive the work was going to be, but Ali and Reza were able to do the job with minimal impact on my work.
After the job was complete (and even during it) I had some questions that both Ali and Reza took the time to answer for me. I noticed a few minor issues that needed attention after the job was complete. I contacted Sam to notify him and he arranged to have a tech come over to my place a few days later to take care of these issues, which they were to my satisfaction.
Overall, I would give a 10/10 to Climax, Sam, Ali, and Reza. From start to finish they all did an exceptional job. A dual unit replacement is a significant cost and often causes some anxiety with homeowners (myself included). Sam and his team put my mind at ease and followed through on the quality of work that was promised.
I would not hesitate to hire Climax again and would also recommend them to my friends and neighbours.
Thanks guys,

Jeremy - Mississauga

Reached out to a number of service providers via HomeStars. Sam from Climax Air was quick to respond and great to deal with. After a short phone conversation he provided me with a few options and quotes as well as recommended an electrician for the required electrical work. Sam then came by for an in-person visit and confirmed his initial quote. I continued to seek quotes from other reputable providers just to be sure, but Climax was the most competitive and readily available. Saeed, an installer came by to review the job and confirmed what Sam had told me with respect to the installation plan. Saeed appeared very knowledgeable and through some light conversation it was obvious that he had a wealth of experience.

The unit I ordered was delayed by two weeks, however Sam was quick to communicate this and kept me up to date until the unit arrived two weeks later.

Mo, the technician who dropped off the unit was very polite and respectful. His boots left some snow on my interior door mat, which is why it is there, but he insisted on taking the mat outside and cleaning it off.

Saeed and the installation team we efficient and friendly. My 15 month old daughter was napping for much of the installation and the team was respectful of that. Again, the crew seemed very knowledgeable and answered all of my questions, was polite and respectful of my property.

Its only been a few weeks since the unit was installed, but I am very happy with the job. These outdoor units and all the associated wiring can be a bit of an eyesore, but Saeed and team did a great job making it look as clean and as discrete as possible. Would recommend.

Today isn't the first time we've used Climax and we've always gotten amazing service and prices from this company. I sent an email at noon today and the problems were fixed by 2:15pm. What? How is that even possible? Sam was able to assess the issues over the phone by my descriptions and Mo came out in about an hour and fixed the furnace and water heater. Friendly, knowledgeable and very efficient is how I would describe them. I highly recommend this company.

I had contacted this company to do an assessment of my furnace, due to recommendations from my home inspection. I originally found a different company through HomeStars but I did not hear back from them after about a week so I did another search and came across Climax Heating & AC. The very next day I got a call from Sam and we had someone come out to my home to complete an assessment within days. The service technician, Yones, did a cleaning and a full furnace inspection for $141. Due to the age of my furnace and how it was operating (i.e. increased chances of carbon monoxide), he recommended getting a new furnace sooner than later. Since my plan is to finish the basement this year, it just made sense to get a new furnace now as well, I agreed to move forward with a new furnace. Within the hour I was in contact with Sam to schedule a new furnace, he provided his recommendations on which furnace based on size of my house, what my needs are, and what manufacturers currently in the market offer great value. Also, by moving forward with the furnace they deducted the amount I paid for the assessment from my final cost of the new furnace.
Within 2 days we had Yones and Moe install my new furnace, along with re-routing the intake valve outside. All staff I was in contact with were very professional, polite, provided great service, and were willing to take the time to educate me. Definitely a company I would recommend.

I called Climax Heating regarding an issue with my furnace and was able to have a technician come on site on the same day. The issue was resolved promptly and I’m quite satisfied with the service.

I had a tricky issue with my furnace short cycling and not turning off when set to “off” on the thermostat. My technician, Sam, diagnosed the problem in roughly 20 minutes (a faulty control panel), and acquired and installed the new part within 48 hours. Great communication and an excellent customer experience - I’ll be referring your company to anyone with HVAC issues. Thanks Sam!

Climax Heating & Air Conditioning is my go-to company for my furnace and air conditioning needs. Mohammad provided excellent service today with furnace maintenance. He was prompt, professional and very knowledgeable! I will absolutely contact Climax Heating & Air Conditioning again in the future.

Wonderful same day service! Sam provided speed diagnosis on the phone and came with the needed parts. Everything was done within in a few hours! Very professional and efficient! It will be GO-TO company for future!

This is our second time working with the company. I can't say enough good things about their service. I called yesterday for furnace repair. They arrived within the hour. They got the part overnight and came to fix it today. Sam found the warranty for the part and saved us $325. We only paid for labour. It would have been so easy for them to not have told us and pocketed that money, but they are honest and really care about their customers. Highly recommended!

Our furnace was turning itself off after 10 minutes of turning the heat on every time. Sam came by on a Saturday evening and was able to diagnose the problem. I really appreciated his patience in explaining the steps he took to diagnose the problem and even handled all the warranty process for the faulty component. He kept us updated through the week while the part was being sourced and was able to get the furnace back up and running. Courteous, honest, professional, and punctual - what more can you want?