Advantage Airtech Climatecare

Heating & Air Conditioning
Pickering ON L1W 3V5
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Heating & Air Conditioning
Advantage Airtech Climatecare
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88%

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Reviews by rating (past 12 months)

Reviews for Advantage Airtech Climatecare

Average customer rating:
9 10 (99 reviews)

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Heather Woo
Heather Woo
2 reviews Oshawa, ON
10/10

Company Puts Up with US!

We purchased a house in 2013 with baseboard heating and a gas fireplace.

Wouldn't you know it, our gas fireplace didn't work! We asked for a quote online and received a response same day from Cathy. She could NOT have been more helpful with our questions, and sent a tech out on a weeknight for us.

Since then, the pilot light has gone out three more times. We emailed Advantage every time since, and they've been on cost as quoted in the emails every time.

We really need to replace our gas fireplace and get rid of our baseboard heaters, and when we do (aka can afford it!) - we'll be using Advantage for sure.

Approximate cost of services:
$80.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for the review Heather.
Glad to hear that we have been able to help you out when you need us.
We have lots of options for more efficiently heating your home. Give us a call.....when you are ready :)

Steve - General Manager

Private User
Private User
Private User reviews Toronto, ON
0/10

Furance Issue

Furnace was making a weird Noise at Dec 26,16 we call this company since we have service contract, Technician was there less then 5MIn diagnosed the problem as a dead motor want 55$ for 5 min of work and left..next day got a 2nd opinion turned out to be broken fan blade which cost 5$. tech did want any more to fix it.- See the difference in service we had a contact and purchased our furnace from Advantage. can you be more dissatisfied with this experience.when i called to complain owner didnt care or offer to refund our money insisted we simply renew our contract - we cancelled it and moved to another company These guys are greedy. don't care about customer, 55$ for a wrong diagnosis's and a I don't care attitude. my suggestion don't use them or call them look elsewhere

Approximate cost of services:
$1,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello
Thank you for taking the time to review our business.
We responded quickly to your service request on Boxing Day regarding a noisy furnace. A fully trained and licenced technician was dispatched to your home as per your request. As discussed prior to the service call, the technician charged you $49 + hst to diagnose the problem.
That being said, our 100% Satisfaction Guarantee is well documented. Please contact me at the office to arrange a full refund.

Jeff Taber in Ottawa
Jeff Taber in Ottawa
1 review Whitby, ON
10/10

Furnace install Air con install. returm air vent and ducting in lower level

We have been with this company for over 15 years..Service is fast and efficient.

We are very impressed with our install..of furnace and aircon. Installers were very polite. took care to cover floors ..cleaned up spotlessly

Jeff Taber and Sue Winkler

Approximate cost of services:
$8,000.00
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Company Response

Thank you so much for your wonderful review, Sue & Jeff!! We are so pleased that your experience with us has been so positive. Please recommend us to any family and friends that may be requiring our type of services.
And please feel free to contact me if you have any questions or concerns.
Sincerely,
Kim Wray
Advantage Airtech Residential
ClimateCare
Sales Lead Coordinator

Sharon from Pickering
Sharon from Pickering
26 reviews Pickering, ON
10/10

Furnace Maintenance

I had a maintenance plan from last year so all I had to pay for was the new pad for our humidifier. They are pleasant to deal with and when Mark finished with the furnace, he took the time to provide me with some information on air filters. I would recommend them to anyone looking for service on their heating systems.

Approximate cost of services:
$30.00
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Company Response

So happy to hear Sharon that your experience with Mark was a pleasant one!! We take pride in the fact that all our technicians take time with each customer. That they treat each one like they are the only customer of the day.
And please refer us to any family and friends.
Thank you,
Kim Wray
Sales Lead Coordinator
905-683-4477

jacarroll
jacarroll
1 review Whitby, ON
10/10

New A/C unit

Advantage Airtech were great - very professional & knowledgeable staff. Complete install in about 4 hours & unit works perfectly. Very pleased.

Approximate cost of services:
$3,600.00
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Company Response

Thank you so much for the great review. We hope that we exceeded your expectations. Please consider using our company in the future for your maintenance needs.
Thank you again and please refer our company to your friends and family.
Kim Wray
Sales Lead Coordinator
905-683-4477

James J.
James J.
1 review Whitby, ON
10/10

Furnish & install A/C compressor, evaporator coil, duct work

Sales person (D'Arcy) was very knowledgeable, identifying deficiencies with previous installation. D'Arcy provided tips for better cool air flow throughout the house.

Installers were courteous, clean, fast, and thorough. They performed a great job, advising us of the steps along the way. To our surprise they left a filter as well as a cover for the compressor!

Approximate cost of services:
$4,200.00
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Company Response

Hello James,
I am so happy to read your review. We strive to go above and beyond for all our customers. Part of that is making sure that our customer is getting exactly what they need and want. Providing you with the proper knowledge of the equipment and respect for each customer. We are very proud of D'Arcy, our installers and all our technicians. They are the front line and face of the company.
I hope that since you are so happy with the service we provided that you will take the time to recommend us to your friends/family.
If there is anything else I may do for you please contact me at anytime.
Thank you,
Kim Wray
Sales Lead Coordinator
Advantage Airtech Climatecare
905-683-4477

Peter in Pickering
Peter in Pickering
1 review Pickering, ON
10/10

Furnace breakdown

I was extremely happy with the fast response and service once I contacted Airtech. I had a technician at the house about an hour later. A quick diagnosis provided additional warranty service for my furnace with parts installed the following day as promised. Rick was very efficient, knowledgeable with years of experience and did an outstanding job. I am very thankful that I contacted Advantage Airtech and recommend them highly!

Approximate cost of services:
$330.00
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Company Response

Thank you for your business Peter. Happy to be able to help.

Brian from Hampton
Brian from Hampton
1 review , ON
10/10

Replaced Hot Water Tank Furnace and Air conditioner

Replaced an 18 year old hot water tank. Took approx. 7 hours to complete this job. The staff was very pleasant and helpful. The provided great service and helped us with all the rebate paper work. There was one hiccup, being the AC cover was missing during the install - due to a back order. Being that it is now winter the missing cover was not urgent. Once the cover came in they were back right away to finish the job. Over all I had a great experience with this company and have been recommending them to my friends and will continue to do so in the future.
10/10

Approximate cost of services:
$9,000.00
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Company Response

Thanks for the great review Brian....and thanks for the referrals!!! Our business is based on happy customers referring their friends and family.
Steve - General Manager

GN in Ajax
GN in Ajax
7 reviews Ajax, ON
10/10

Replaced 20 year old Furnace

We used Advantage Airtech to replace our TWENTY YEAR OLD furnace as well as add a humidifier to our system. Their service was very professional. Advantage Airtech also took care of submitting two rebates for us, which saved us a total of $350.00. The new system works wonderfully. They really took care of everything, it was the perfect experience.

Approximate cost of services:
$4,800.00
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Company Response

So glad to hear that we met your expectations.
We are always here if you ever have any questions or need any help.
Steve

S R Buller from Ajax
S R Buller from Ajax
1 review Whitby, ON
10/10

Installed New Furnance

We have been using Advantage Airtech for about 16 years. The time finally came where we needed to replace our furnace. Advantage Airtech was extremely helpful. They replaced our old furnace with a brand new one. They handled everything quite professionally and took their time to make sure everything was up to code. They also helped us submit 2 government rebates. They were clean and tidy. They offer a great product and their service is excellent. The new furnace makes a big difference - we can already see the savings on our monthly bills! I had a great experience with these guys and have already recommended them to others.

Approximate cost of services:
$8,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Advantage Airtech Climatecare

Advantage Airtech is a full service HVAC comfort provider. Servicing East GTA and Durham Region since 1987. 24/ 7 service to all makes and models. All work is backed by our 100% Satisfaction Guarantee As a full–service company, we provide 24–hour, seven–day–a–week heating and cooling solutions. You’ll never reach voicemail ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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