- Approximate cost of services:
- $2,000.00
Thank you for your comment. We can't find your move in our system. We have had the pleasure of helping thousands of family's move this year and appreciate the feedback. However we're not sure we understand your concerns with our services. A rainy day move is unfortunately, something outside of our control. If you have any damages please contact us so we can either repair or work with our licensed insurance agent. We are open to feedback and want to improve. Contact us at info@portermoving.com.
Thank you Meridith smith customer representative.
Hi Linda! Thank you for the review. Glad we could accommodate you on these last minute changes. Having a back up plan is always necessary.Enjoy the new condo! Michael T
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Updated: Sept 18 2015 Mary requested the credit card company, look at all information and come to a decision. After the report Porter Moving and storage was awarded the payment. We never like letting things get to this point. We always want to work with the customers. No business is perfect but we will try to make our wrongs, right. We will learn from this experience and come back stronger as a company. Thank you, Michael.Jul 14, 2015 The funds that were placed on temporary hold are now available for use Removed Details -$1,401.20 CAD $43.74 CAD -$1,357.46 CAD
Hi Mary, Michael Theodorou here. Thank you for taking the time to write a review.Mary, you added work from the quote. Disassemble of your built in wall unit took an additional 3 hours. We talked during the day if you were okay with these charges and you said yes. Our men at porter have never taken apart something so larger and told you there would be additional time. During the quote you said you would have the same professionals disassemble and move it. On moving day you said they couldn't do it. Leaving the movers to scramble to get it done in a timely manner for you. The final price was now including the extra 3hrs to disassemble your dresser. We are still in talks to fix your furniture and will still be sending out a repair man. We would never leave you after getting payment. Really wish you would have spoken to me directly about these concerns. Porter will always do the right thing. We ask our customer's do the same.
From: Michael Theodorou
Igor please contact us back. We would like to talk to you,we will make this right! The phone number we have goes straight to voice mail.
Thanks for the review Lisa! We enjoy giving great customer service with added value. If you need anything else, give us a call. Thank you. Porter