VERY BAD EXPERIENCE THIS COMPANY DAMAGED 27 PIECES OF OUR ANTIQUE FAMILY FURNITURE SOME OF IT SO BAD WE HAD TO GET PROFESSIONALS TO REPAIR IT. DO NOT RECOMMEND THEM TO ANYONE. THEY WERE NOT PROFESSIONAL WITH US LOADED OUR GOODS IN A RAIN STORM, WATER DAMAGE GOUGES IN THE WOOD NOT REPAIRABLE BY PORTER. THE WORKERS WHO UNLOADED THE TRUCK AND BROUGHT STUFF INTO THE HOUSE BANGED THINGS OFF THE WALLS. ONE OF THE WORKERS CARRIED A HEAD BOARD AND FOOT BOARD AT THE SAME TIME MAKING MARKS ON THE WALLS AND AFTER BEING CONFRONTED DID THE SAME THING AGAIN.IF THIS IS WHAT YOU CALL A GOOD MOVER WHO WAS SUPPOSE TO TRAIN HIS PEOPLE IT WAS NOT VERY WELL DONE.
- Approximate cost of services:
- $1,700.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for your comment. We can't find your move in our system. We have had the pleasure of helping thousands of family's move this year and appreciate the feedback. However we're not sure we understand your concerns with our services. A rainy day move is unfortunately, something outside of our control. If you have any damages please contact us so we can either repair or work with our licensed insurance agent. We are open to feedback and want to improve. Contact us at info@portermoving.com.
Thank you Meridith smith customer representative.