2 reviews Mississauga, ON Joined 2013/09/13

10/10

Roofing review in Mississauga

06/28/2015

Volga roofing was recommended by a friend who was very satisfied with their work on 2 of his homes. Last year in November 2014 we had a roof leak and called various companies and Volga responded quickly and sealed the leaks as it was too cold to replace the roof shingles. This June 2015 they replaced my roof shingles and i was very happy with their professional approach, took care of the area around my house while working on the roof. Provided all documents and product information. made sure there were no nails left on my property. The work was completed very professionally. The total cost did not exceed their quoted price. All the workers were very polite and courteous. I definitely recommend Volga roofing to others. You will be pleasantly surprised by their commitment and their workmanship and all that in a very reasonable price that does not break the bank.

Job Price

Approximate cost of services:: $3,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?

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Company Response: Hi Brian,
Thank you for your review. We strive for excellence and we always make sure that our team is prepared to answer any questions that the customer may have. Politeness is crucial to us because not everyone understands the roofing business; therefore, it is our responsibility to have a team that is ready to assist our customers with any questions they may have.
We were glad to work with you and appreciate your kind review.
Sincerely,
Volga Roofing

Christopher from Toronto

Toronto, ON

Over 9 years ago

This entry did not meet HomeStars review criteria.

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karina from Mississauga

1 review Mississauga, ON Joined 2015/06/03

10/10

New Roof

Roofing review in Mississauga

06/03/2015

Volga Roofing did my roof today and I was extremely satisfied with their service and Workmanship. Alex and his team arrived on time, Alex again explained to me what is going to happen and even did my shed at no extra cost. My neighbour and I both decided to use Volga Roofing and we were absolutely satisfied. I recommend Volga Roofing for anyone looking for a trust worthy company. A few neighbours on my street even said how professional and organized Alex's team is. Thank you Alex 10 Plus for you.

Job Price

Approximate cost of services:: $3,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?

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Company Response

Hi Karina,

Thank you very much for your review. It was a pleasure working with you and I'm glad to hear that we left a positive impression on your street. We strive for excellent workmanship and service. Our team is very professional and will go the extra mile to keep the customer satisfied. Thank you for the cakes and coffees. All the best to you. Alex and team Volga.

George from Mississauga

Mississauga, ON

Over 9 years ago

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Lyn from Mississauga

2 reviews Mississauga, ON Joined 2014/12/04

10/10

replace roof shingles

Roofing review in Mississauga

12/05/2014

In the November windstorm, some shingles came off my roof. After reading some reviews on HomeStars, I decided to give Volga Roofing a call. Everything in the reviews is true! Volga Roofing came out and did the repair on the spot. Alex and Alena were east to talk to and professional to deal with. They are truly knowledgeable and skillful about roofing. I was very satisfied with their pricing and service. I highly recommend them to anyone!

Job Price

Approximate cost of services:: $120.00

1 of 1 people found this review helpful.

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Company Response: Hello Lyn,
Thank you for your review. We were glad that we were able to replace the necessary missing shingles before the winter. We make it our priority to conduct an estimate and fix/repair the issue prior to any further damages; especially, before the winter time. Windstorms do tend to cause a lot of damages to shingles; thus, we are aware that a quick and fast response is the best way to approach any projects as it saves money and stress for our customers in the long run.
We appreciate your business and we thank you for choosing Volga Roofing - your trusting Roofing company.

Janet Prevette from Mississauga

2 reviews Mississauga, ON Joined 2014/11/27

10/10

Roof repairs

Roofing review in Mississauga

11/27/2014

Wind storm removed some capping off of my roof. Volga roofing not only responded immediately to my telephone call and they came out the very next day and repaired it on the spot. Alex and Alena are a very professional couple/team and also very lovely to deal with. Call Volga Roofing when you are in a jam!

Job Price

Approximate cost of services:: $150.00

1 of 1 people found this review helpful.

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Company Response: Hi Janet,
Thank you very much for your review. It is highly appreciated. Our main priority is to respond to our customers as quick as possible because we understand that due to weather conditions, assistance at times is highly urgent as leaks and/or damage may have occurred. In your case, we were happy to help you in resolving your roof issue and we will be glad to assist you in the future if any further roof repairs are needed. Thank you - Team Volga!

Sam from Mississauga

2 reviews Mississauga, ON Joined 2014/08/25

10/10

Replaced shingles

Roofing review in Mississauga

09/20/2014

We had our shingles replaced. Volga Roofing's price was very reasonable and the quality is outstanding. We were going to go with black or gray shingles. But Alena convinced us that National Blue would look very nice. She was RIGHT!!! The colour she chose made the house look very impressive. Alena and Alex are very knowledgeable. We are extremely happy with the quality, service and price.

Job Price

Approximate cost of services:: $6,000.00

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Company Response: Hello Sam,
Thank you very much for taking the time to write a review. We try to explain to our customers what works best in terms of color, material and shingles. It was a pleasure working with you and we are happy to hear that you enjoyed our services!

Anand from Brampton

1 review Brampton, ON Joined 2014/09/16

10/10

roofing

Roofing review in Brampton

09/16/2014

Shopped around and found Volga to have the most reasonable price. Alena was very personable, explained everything about the project & showed pics . of what the roof would look like on completion. She also provided suggestions to enhance the looks. Project was completed on time & finished to every accurate detail as per our discussions. Photos before during & after the installation were sent to me. Very professional,, ethical & trustworthy company. will surely recommend to anyone wanting their roof replaced

Job Price

Approximate cost of services:: $2,100.00

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Company Response: Hello Anand,
Thank you for choosing and trusting us with your roof. Our main priority is to keep our customers satisfied and we strive to complete our projects within the time framed initially discussed. Additionally, as we like to keep our customers up to date (in terms of step-by-step progress) we incorporate pictures so that our customers can see and know exactly what is being done. Lastly, we were pleased to work with you and appreciate your recommendation!

Mike from Brampton

1 review Brampton, ON Joined 2014/09/09

10/10

Roof Repair

Roofing review in Brampton

09/11/2014

Being new in the area I was having a hard time finding a company that would come and take a look at our leaking roof. Some would say they would come and never did and some would say they would only come for an upfront fee.
It seems like everyone was trying to take advantage of every situation to make as much $$ as they could.
Where is the customer service?
The leak had finally made its way to my interior walls and was blistering the plaster.
I sent out a desperate message to 10 different roofing companies and Alena (Volga Roofing) was the only one to respond.
They came over to the house on time, fixed the issue (before the rain that day) and made sure to follow up.
The fee was very reasonable and the communication was excellent.
This was the best customer service I have received in some time and I would highly recommend them to my own family and friends.
Thank you again Alena & Alex!

Job Price

Approximate cost of services:: $0.00

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Company Response: Hi Mike,
One of our main priorities is to return phone calls and conduct estimates within a 48 hour turnaround. We were pleased to hear that we satisfied your expectations with respect to conducting the repair within a reasonable timeframe. The customer service approach we take is with the intention of helping the customer understand the issue with their roofs and take appropriate steps in fixing the problem. We thank you for your review.

Linda from Brampton

1 review Brampton, ON Joined 2014/09/08

10/10

Roof

Roofing review in Brampton

09/08/2014

Volga roof did my roof today, satisfied for the workmanship, very clean, protected my property. Left the property very clean. If you need a roof and good team call Volga roofing.

Job Price

Approximate cost of services:: $0.00

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Company Response: Hello Linda,
Our understanding is that many customers like their plants and flowers to not get damaged; hence, we insure to protect and remain the premises clean. When we arrive at a customers home, we respect their surroundings and value their hobbies and passion for gardening. Thank you Linda for your kind review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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