Hello Nancy,
Thank you for your review. It was a pleasure meeting you and we are happy to hear that you had a great experience with us. Our team strives for perfection and it is evident that we take our business seriously; thus, we always approach our projects with the highest level of professionalism.
Hello Ann,
Thank you kindly for your generous review. We know how important it is to repair something that is sentimental and means a lot to the client. Our goal is to make sure the project gets done according to the client's request. We value each and every client and if we see that we are capable of going the extra mile, we will always do so.
Hi MJ,
For us, a small job is never too small. We approach every project the same regardless of its size, value and time spent. We appreciate your review and were pleased to provide our exceptional customer service to you.
Hello Victor,
Thank you very much for choosing us to complete your garage and shed. We are glad to hear that you had a great experience with us and we always go above and beyond to satisfy our customers and make sure they get the results they initially envisioned.
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Hello Mei,
It was a pleasure getting to know you and we truly valued your hospitality. It is our duty to thoroughly explain the price, process and outcome of each project. We want our customers to know and understand what will be happening during the days we are on premises. Additionally, it is important to us that our customers are aware and involved as much as possible while we complete the job. Lastly, Mei, thank you once again for all the kindness and attention that my team received from you.
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Hello Claus,
Your review is tremendously appreciated and speaks high volume regarding the passion, respect, dedication and attention to detail each and every single team member possesses. It is a pleasure to hear that we met your expectations and we made sure to go above and beyond as our customers are our number 1 priority. With respect to your plants, we value the hard work and effort our customers put into their hobbies and we understand how much time and involvement is necessary in order to maintain such beautiful surroundings. Once again, thank you very much for your business.
Hi Claudine,
Our goal is to explain to the best of our ability and in the most understandable manner as not everyone is aware of the terminology used in the roofing industry. By providing details, necessary to complete the project, we describe what will happen so that the customer is aware and knows what to expect. Thus, communication and customer service skills are definitely the key to a successful understanding between the client and the contractor.
Thank you very much,
Team Volga
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