Volga Roofing

Roofing
ON L7A3T1
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Roofing
Volga Roofing
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69%

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Reviews for Volga Roofing

Average customer rating:
10 10 (34 reviews)

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Dina in Georgetown
Dina in Georgetown
1 review Toronto, ON
10/10

Roof and shed replacement

Alena and her crew gave as a quote, within days she coordinated everything keeping me posted at all time, They arrived and did a great job, they use top quality shingles, and they don't cut corners, our roof looks amazing. Very clean crew and Professional, I recommend them to anyone in the gta. Can thank them enough, we recommend to all our friends and family.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Dina and family,

Thank you for your review. We are glad to hear that you are satisfied with our work. The Volga Roofing team gladly provides a thorough explanation as to what will happen prior to beginning a project. This process eliminates any worries/hesitations clients may experience when deciding to change/fix their roof. We appreciate your recommendations and wish you all the very best. It was a pleasure working with you.

lleger
lleger
2 reviews Brampton, ON
10/10

Roof repair and reshingle

Alena and her team were amazing! Alena came to do the quote with Alex. Once they arrived, Alex asked to go on our roof to inspect it. Once they did a through inspection of the roof on our house and detached garage, they provided a very reasonable quote. We hired them on the spot. Their team showed up on time and did a fantastic job. I would recommend them to anyone! Not only did they do a great job, they actually came under what they originally quoted (when had that ever happened, right?). Thank you for making a stressful task so easy.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hello Ileger family,
Thank you for the kind review and for hiring us on the spot. As a roofing company, inspecting the roof is the first task we need to complete; however, we always ensure to receive clients' authorization prior to beginning the inspection. We are glad to hear that this was a stress-free task for you and we certainly appreciate your recommendations.

paulyn from Blair's Catering
paulyn from Blair's Catering
1 review Brampton, ON
10/10

Great Job

I would like to thank Volga Roofing for the professional service that we received last week, the installation and the help with tile selection was amazing. Our property was left cleaner than when they started and the crew was easy to get along with. I can honestly say this is one company that takes pride in what they do and I highly recommend them to anyone thinking on having there roof tiles replaced.

Approximate cost of services:
$0.00
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Company Response

Hello Paulyn and Mark,
First, Thank you for the BEST cupcakes from Blair's Catering in Brampton. We enjoyed each and every one of them. Professionalism is crucial in this business and we start and finish all of our projects with the client in mind. Thank you once again and it was a pleasure doing business with you.

David in Brampton
David in Brampton
1 review Brampton, ON
10/10

Love these guys!!!

I have used Volga roofing for a few years not, just for small repairs to the roof, missing shingles and small leak. i decided to take the plunge and get the roof. they had quoted me about a year prior, and said dont get the roof yet, wait a year...funny talk about no pressure. so i did wait over the winter and when spring came in 2016 we moved forward to get this done. I reached out to Alena and they held the pricing for me.

The Quality of workmanship was great, clean and fast. even my neighbours were impressed with the workers. Stating the workers were very quiet and polite.

I'm hoping this review helps you decide to use Volga Roofing for your next roofing project. You will NOT be disappointed.

Approximate cost of services:
$6,000.00
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Company Response

Hi David,

Our #1 priority is professionalism. We know the client is already worried with regards to how the roof will be installed so our job is to make the process as smooth as possible. Our professional team is not only trained but each worker holds over 10 years of experience. Thank you for your honest review. All the best to you and your family.

Raman in Brampton
Raman in Brampton
2 reviews Brampton, ON
10/10

Roof and roof repair

Alena and Alex are perfect couple and they are very hard working , knowledgeable, perfect and always on time and helpful. They did roof of a home that we bought last year and they did the job perfectly.

This year a squirrel has made a hole in our roof and we being new home owners were not knowing whom to contact but Alena and Alex helped to save my home from rains.. I gave them a call and they fixed my roof the same evening and they have not even charged us.

The squirrel made another hole in my fascia today and Alena and Alex were quick to not only fix it for free but also recommend me to fix the squirrel problem forever by getting a new fascia done . Which I will get done in some days.

I will highly recommend volga roofing for their honesty, professionalism and help when needed.

P.S. things do happen Alena and Alex do get late due to traffic but they call and text always so that we know they are not far.... Awesome people and very honest.... God bless...

Approximate cost of services:
$4,400.00
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Company Response

Hi Raman,

Thank you so much for this review. Yes, we do sometimes run late due to traffic and unforeseen circumstances; however, we are considerate of our client's time which is why we always make sure to stay in contact. It was a pleasure to help you and resolve the issue with the squirrel.

Sonia in Brampton
Sonia in Brampton
1 review Brampton, ON
10/10

replacement roofing

I don't usually post reviews but in this instance I feel that it was genuinely earned. I was shopping around for quotes for a new roof along with my attached neighbour and we mutually agreed on Volga roofing as they not only came back with a very reasonable quote but also great customer service! Right from the start we felt like we could trust them with the job. They were constantly giving us updates as well as taking pics of the roof from when it was stripped to progress pics and then final. I was not able to be home during the construction but they were keeping me up to date throughout the construction via text so that I knew what was happening. I would highly recommended using them for your roofing needs and would not hesitate to recommend to my family and friends.
Sonia

Approximate cost of services:
$5,000.00
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Company Response

Hello Sonia and Family,
We really appreciate your review and positive comments. Trust is definitely a priority for Volga Roofing to establish during the initial meet as it allows our customers to ask specific questions, review our previous work and conduct their own research. Our team members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our customers expect.
Our commitment to providing pictures before, during and after our projects allow our customers to fully be involved in their roof project in the comfort of their own home and/or work. We are glad to hear that, although you were at work, you still received a detailed and in-depth follow up. Lastly, your recommendation to your family and friends is sincerely appreciated and we look forward to working with them in the future.
Thank you kindly,
Team Volga

Private User
Private User
Private User reviews Kitchener, ON
10/10

Roofing

We had an amazing experience with this company. They were very professional, and the staff very polite and respectful. Job and clean up exceeded our expectations.
Thanks for everything the Garas Family

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Family Garas,
We thank you very much for your review. We are glad to hear that you had a positive experience with us and our crew.
Our company mission is to provide the top customer service experience as we aim to complete our projects not only on time, but also provide the best results. We strive to achieve the highest level of professionalism and work with our clients in order to eliminate any stress, concerns, and/or questions as we understand how hard it is to make a final decisions when hiring a company. We would like to thank you for trusting us and choosing Volga Roofing as your roofing company.

guy from Brampton
guy from Brampton
2 reviews Brampton, ON
10/10

shingle replacement

Required q large section of my homes's roof to be reshingled...checked out several advertised roofers from the yellow pages , the internet, and local paper , 7 in all & was given quotes that were in the stratosphere...3 of these roofing contractors didn't even bother to come out to look at the job but gave me quotes over the phone...finally heard back from Volga Roofing, ( local paper ad ) & they arrived 2 days later, did an assessment & quoted me a price that was very reasonable. Before I gave them the go ahead I mentioned to the company owner ' Alena ' that I required at least 1 referral..That very day after Volga had left I visited the referral, talked to home owner, looked at the job and went away satisfied that I wasn't dealing with a fly by nighter. The referral had glowing comments about Volga...So the job was given to Volga..They arrive approximately 2 weeks later due to weather concerns and prior customers...
Now the job and the crew:
1) Very approachable and friendly
2)considerate...covered my shrub bed with tarps and plywood to protect the growth from falling waste & debris
3) straight forward no bull , in what I needed doing
4) cleaned up the site after the work was completed very thoroughly
5) did not forget to clean the eaves that were full of granules
6)Did not bend or damage my eaves trough with their ladder
7) used 30 year fiber glass mixed shingle product
8)Did an inspection and a repair, " tune up " to other sections of the homes roof , where there was wind damage, without charge and without me having to ask them...Lastly ..an excellent experience & encounter that I would most definitely recommend to any one requiring roofing work

Approximate cost of services:
$800.00
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Company Response

Hi Guy,
Thank you very much for your review. We are happy to hear that you were satisfied with our work. We ensured that the explanation along with the step-by-step work was completed accordingly. Providing pictures of before and after aids our customers in seeing that the job was fully completed and allows our customers to see for themselves exactly what they are paying for. This is a mandatory step as it allows Volga Roofing to provide concrete examples of what the roof looked like in the past and what it looks like presently.
Professionalism, punctuality, respect and helpfulness is our goal and based on your review, we were glad to hear that we achieved all those important goals.
Once again, Volga Roofing team would like to thank you for trusting us and we wish you all the best.

Todd from Brampton
Todd from Brampton
1 review Brampton, ON
10/10

Roof

Alena, Alex & the team arrived on time and completely prepared to provide me with the best `contracter`experience I have ever had. They outdid themselves in every regard. From site preparation to final cleanup, they informed me about a few issues with a full explanation on how they would fix them. They explained everything very clearly and made me feel very confidant that my roof was in good hands. It was really a pleasure dealing with such a great team. I highly recommend them to everybody who wants an experienced, professional & friendly team working for them. Thanks Again.

Approximate cost of services:
$2,000.00
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Company Response

Hi Todd,
Our company's mission is to approach every customer with professionalism, respect and high attention to detail. We ensure that the premises is clean because it would simply not be fair for the customer to clean up after a paid job has been completed on their property. We value our customer's property and we recognize the hard work that individuals put towards their outdoor surroundings; thus, cleaning up after our job is a must.
Volga Roofing appreciates your review and we wish you and your family all the best.

Joyce from Brampton
Joyce from Brampton
2 reviews Brampton, ON
10/10

New Roof

Alex and Alena provided prompt and excellent service. Alex and his crew were very professional and thorough. Alena even rearranged her schedule to do my roof immediately, because it was leaking. I would highly recommend them to anyone who needs their roof done. Excellent value, worth every penny.

Approximate cost of services:
$3,450.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hello Joyce,
Having heard that your roof needed immediate attention, we did not want to prolong the issue; thus, we scheduled your request as soon as possible.
Volga Roofing's goal is to assist the customer's roof issue prior to any further damage being done. Although, at times, the schedule is busy, we still prioritize and evaluate what is best for the customer.
In your particular case, we are happy to hear that you appreciate our effort in scheduling you in and we thank you highly for your review.
We wish you the very best. Thank you for choosing and trusting Volga Roofing.

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