DrainRooter Plumbing

Drainage Contractors
Toronto ON M8Z
Write a Review
Write a Review

Recommended Professionals

98%(11 reviews)
98%(26 reviews)
99%(143 reviews)
98%(11 reviews)
98%(26 reviews)
99%(143 reviews)
HomeStars
Drainage Contractors
DrainRooter Plumbing
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

87%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for DrainRooter Plumbing

Average customer rating:
9.6 10 (89 reviews)

Sort by

Richard
Richard
7 reviews Toronto, ON
10/10

New kitchen sink attachments

Mike from the Ukraine was amazing!! He aslo reinstalled dishwasher properly. Whole new ptrap system. Snaked clogged drain 25ft into wall. Left us very satisfied. Would recommend anytime. Very happy.

Approximate cost of services:
$850.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for reviewing our work! We strive to provide our customers with top of the line service and leave them with a peace of mind. Our plumbers are drain experts, there no issue they have not solved. DrainRooter Plumbing uses state of the art technology to provide us with more insight and more effective methods to clean your drains. If you have any other issues, do not hesitate to contact us.

Best wishes,
DrainRooter Plumbing Team

Bill in Toronto, Ontario
Bill in Toronto, Ontario
6 reviews Toronto, ON
10/10

Excellent Work!

I had a serious problem with the washing machine in our condo because it was giving rise to leaks under the kitchen sink where the water lines were. I thought the cause of the problem was simply output hose from the washing machine. However, Mike saw immediately that ALL of the plumbing under the kitchen sink had been done poorly (...and I had already spent money on other plumbers in the past to try and fix this area!...) So he proposed replacing all of the pipes under the sink (and installing a clean-out) in order to address ALL of the poor routing, poor levelling, poor seals and poor access. He indicated that the problem was really that water simply could not drain properly at all here and this would be a permanent solution. It was a bigger job than I anticipated, of course, but he fixed EVERYTHING in under three hours and it proved to be a flawless and a very "neat" piece of work. There is now MUCH more room under the sink, both for access and storage. On his way out, Mike had a quick look at the adjoining bathroom and concluded there was no evidence of any immediate difficulties with the sink, the shower or the toilet (though he pointed out that the toilet was REALLY old and should be replaced with a better appliance, as soon as we get a chance)...So, excellent advice and excellent workmanship, all round! HIGHLY recommended!

Approximate cost of services:
$750.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
3 of 3 people found this review helpful.
Was this review helpful?
Company Response

Thanks for taking the time to review our work Bill! Our plumbers are the industry's top professionals with years of experience behind them. We take the time to explore all available options when fixing a plumbing issue and provide the homeowners with our expert opinion. A cheap quick fix might work for a few weeks but in the end you will need to get it redone, which will end up costing you more money. Our plumbers consider a job well done when its done right the first time - so you can have a peace of mind. The current appliances are not only going to save you money on your bills because of high efficiency but they are also more effective; you get more for less! When you are ready to upgrade, contact us and we can have it installed within hours.

Best wishes,
DrainRooter Plumbing Team

MIlan St. Home Owner in
MIlan St. Home Owner in
1 review Toronto, ON
10/10

Late night leak

The dishwasher feed sprung a leak during a DYI installation of a new dishwasher. An elbow joint solder gave way below the base floor. I had to shut off the water to the entire house to stop the leak from doing further damage to the garage.

Unable to find the time necessary to do it myself (and restore water service to my house), I scrambled for a plumber. I called at 10pm and somebody answered the phone! I made an appointment and he was here the next morning as promised. Not only did he fix the leak, but he relocated the valve at my request, offered to fix the valve gasket he felt was faulty, and recommended a new hose for my dishwasher. All done in an hour, I went to back to the office where I belong- with little time wasted. Thank you so much for the great service and professionally installed plumbing.

Approximate cost of services:
$360.00
Was this review helpful?
Company Response

Hello Milan,

Thank you for providing us with your feedback! Our team strives to provide quality service that works around your schedule. If any other issues arise, we are more than happy to help. We look forward to working with you again.

Regards,
DrainRooter Plumbing Team

Bev
Bev
6 reviews Brampton, ON
10/10

Clogged main sewer ine

We had a clogged sewer line due to previous contractor's bad plumbing of a shower drain. Mike came and scoped the sewer line. Determined a blockage, explained issue and remedy completely with an upfront quote. Completed work in time frame and cost quoted. Mike and his team were very professional and I would call them again for any plumbing needs.

Approximate cost of services:
$2,375.00
Was this review helpful?
Company Response

Hello Bev,

We appreciate you taking the time to review your experience! We provide our customers with upfront pricing and guarantee our workmanship. Our team strives to provide quality service that works around your schedule. If any other issues arise, we are more than happy to help. We look forward to working with you again.

Regards,
DrainRooter Plumbing Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Fixed A Slow Leak In Toilet. Saved $$$

We recently noticed a very expensive water bill and called Mike at DrainRooter Plumbing to discuss our concerns. After a diagnostics of the property it was discovered that a toilet was leaking. DrainRooter Plumbing installed a new fill valve and fixed the problem. Quick and dependably workmanship. Thank you.

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

We appreciate your feedback! Expensive water bills are always a red flag indicating there is a problem and most often it is a leak. Our plumbers perform extensive diagnostics to locate the source of the problem and fix it before it costs you another dime. We save homeowners money by ensuring their plumbing system is well maintained and up to code. If you experience any other issues, contact us and we will have it fixed immediately!

Thank you,
DrainRooter Plumbing Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Clogged Drain

My main drain was clogged, and it flood my basement. I called DrainRooter Plumbing, they were at my door in 30 minutes. Ryan was nice and explained the situation. He worked hard and unclogged my basement. While he was doing the snake, I saw everything on the camera and he told me what the problem was, which was overgrown roots that clogged the pipes. He told me that if this happens again, we’re going to have to excavate it. The camera inspection was well done, im impressed with the service, plumber was very professional, nice and helpful. Definitely going to call them again. I highly recommend DrainRooter Plumbing.

Approximate cost of services:
$350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

We appreciate you taking the time to share your experience! Our fast response team is located in different areas of the Greater Toronto Area to ensure that we can help our customers when they need us most. Drain clogs are common issues that homeowners face but our plumbers are skilled at clearing clogs within minutes, so that you can have a peace of mind again. When dealing with complex drain issues, determining the root of the issue can save homeowners thousands of dollars worth of repairs! This is the reason that we offer camera inspections and provide homeowners with all the possible solutions to the issue. If any other issues occur, please contact us.

Best wishes,
DrainRooter Plumbing Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Finally done right and quick to react

Mike was fantastic and saved us a huge headache when something went wrong.

Leaky shower and faucet, Mike correctly identified that the original installer had put the cartridge in backward. While cutting out a component, a pipe valve failed and started spraying water (not his fault, we're in an old building).

Mike got the situation under control quickly.
He was courteous and communicative with our building staff.
He then spent 8 hours completing what had turned into a much larger job. He cleared his other appointments and made sure the job was done right before leaving.
He didn't charge us anything more than the estimate for our work (our building got an extra bill, but they're fault for not keeping up with maintenance).

The finished job is great and it was a huge relief with someone who could react to a crisis quickly and competently.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for taking the time to share your experience! Our plumbers are licensed and have over 10 years of experience - they are knowledgeable and swift to complete the issue at hand. The DrainRooter Plumbing policy is to correctly identify the root of the problem, provide the homeowners with options and get the job done right the first time. Working with us, means working with professionals! We look forward to working with you again.

Best wishes,
DrainRooter Plumbing Team

Joe Levin from Toronto
Joe Levin from Toronto
4 reviews Toronto, ON
10/10

Hopelessly Awful Basement Smell

For the past several months, our basement has had an increasingly terrible smell. Once we determined that the problem was related to plumbing, and on the basis of reviews on homestars, we called Mike and Drainrooter. I am so glad that I did! Mike and his company get right what so many in the industry often get wrong. He returns calls, shows up EXACTLY when he says he will, constantly keeps you updated on his progress, and doesn't nickel and dime. Mike showed up for an assessment - with no promise of a "minimum" charge - and quickly diagnosed the problem. He laid out what needed to be done, how much it would cost, and the timeline to fix the problem. What happened next what exactly what Mike predicted. He found the problem - a useless pipe attached to the main drain that needed to be dug up - and fixed it within a day. What's more, and especially considering the excavation necessary to complete the job, you would not know Mike was there when it was finished. The concrete pouring and cleanup was expertly handled. Finally, I should point out that my family experienced a health crisis the day of the job. Mike was supportive and sensitive, leaving me with absolutely no concerns about him being alone in the house. You've got a customer for life Mike!

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for sharing your experience with us Joe! We strive to exceed our customers' expectations by having fast response teams, open communication and fixed upfront pricing. Our plumbers are industry professionals that provide customers with all the information they need to know in order to fix the issue at hand. After the work is complete, we leave your home in the same state when we arrived. It is important that our customers feel comfortable and have a peace of mind when working with us. Our wishes go out to your family and we hope everyone is well! Mike sends his regards.

Best wishes,
DrainRooter Plumbing Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Add utility sink laundry room

We needed to rerun some plumbing to add a utility sink in our laundry room. Mike came by to give us a quote, was very friendly, on time on each of the subsequent work trips and charged us exactly what was quoted. I would use Mike again for future services.

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for sharing your positive experience with us! Our goal to meet and exceed our customers' expectations. We provide fixed upfront pricing and our professional opinion to ensure that our customers are aware of the costs, the tasks to be completed and their options. If any other issues arise, we are here to help!

Best wishes,
DrainRooter Plumbing Team

Sam in Ottawa
Sam in Ottawa
2 reviews Toronto, ON
10/10

Toilet replacement

Mike from Drain Rooter came by to help fix my toilet issue.
He tried every option, and then we finally replaced the toilet.

He was very attentive, helpful and quick to fix the situation.
His service was excellent and made me feel comfortable to call him again, or refer him to my friends.

Highly recommend Mike from Drain Rooter!

Approximate cost of services:
$890.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

We appreciate your feedback Sam! Our plumbers strive to provide are customers with all possible solutions and their expert recommendation. DrainRooter Plumbing prides itself on being transparent with our customers - whenever there is a chance to save money for our customers, we tell them! Our goal is to exceed our customers expectations.

Best wishes,
DrainRooter Plumbing Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about DrainRooter Plumbing

Welcome to DrainRooter Plumbing – we are local Toronto plumbers who are the industry's leading plumbing professionals providing plumbing, drain, and waterproofing services in Toronto, Mississauga and the rest of the GTA. We have been offering comprehensive services to residential, commercial and industrial clients for over 11 years. Our plumbers ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Drainage Contractors pros in Mississauga?