Preferred Plumbing Solutions Inc.

Plumbing
Vaughan ON L4L 8T2
Write a Review
Write a Review


HomeStars
Plumbing
Preferred Plumbing Solutions Inc.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

91%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Preferred Plumbing Solutions Inc.

Average customer rating:
9.2 10 (198 reviews)

Sort by

Lorne
Lorne
24 reviews Vaughan, ON
10/10

Plumbing Upgrades

My main objective was to upgrade a cheap quality toilet in our master bathroom, Raphie and his partner gave us several options, so we went with a mid grade American Standard toilet which is a lot better quality than what we had purchased at Home Depot several years ago.
They also pointed out some plumbing issues with our existing toilets such as old style shut off valves, a toilet which I installed myself not being mounted correctly to the floor fitting which could have caused a possible leak.
This guy is very knowledgeable about his trade and is up front with the customer, if it is a priority or it can be deferred depending on your budget.
I would use his company again for any plumbing issues that I have.
Thank you for your great service!

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thank you very much Lorne for taking the time to post this review. We truly appreciate your business and are very pleased that you were impressed with the experience.

Barry
Barry
3 reviews Toronto, ON
10/10

Leaking kitchen faucet

This was a completely painless experience! Leaking faucet fixed in a flash. Full marks to Preferred Plumbing! Will absolutely use them again for any and all of my future plumbing needs.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Hi Barry, it was a pleasure working for you! Thank you very much for taking the time to post this review. We truly appreciate your business. We are very pleased that you were impressed with the experience.

Kathryn
Kathryn
2 reviews Toronto, ON
9/10

All bathroom faucets and re-working water flow through basemwnt

Guys were great - showed up at 4:00 and stayed working until after 11:00 PM. Very flexible and great works. This is the second time I used Preferred Plumbers and would call them again!

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Hi Kathryn, thank you very much for taking the time to post such a nice review. We are so pleased that you were satisfied with the work, (it was a hard one...). Thank you for your continued business and loyalty, we truly appreciate it!

auntdeborah32
auntdeborah32
0 reviews Markham, ON
10/10

Pipes and drain repair plus thorough leak inspection

Fast and efficient repair of stack and tub plus full home inspection
Drain check and full disclosure.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Thank you very much Deborah for your business. We take pride in our commitment to excellence and are truly grateful that you enjoyed the experience.

Raymond H.
Raymond H.
3 reviews Toronto, ON
10/10

sump pump installation

Daniel did the assessment and he gave me 4-5 options of the type of sump pump i wanted to be installed at my premise. So now I've arranged a date for him to come in to do the work.

Approximate cost of services:
$2,600.00
Was this review helpful?
Company Response

Thank you very much Raymond for your business. We take pride in our commitment to excellence and are truly grateful that you enjoyed the experience.

sarit
sarit
0 reviews Richmond Hill, ON
0/10

Leak inspection

It was a rip off. Stay away from this company.
They charged me 400 dollars an hour and did no work. Opened a small section in my bathroom and fixed nothing. Simply theft. Stay away from this company.

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello Sarit, thank you for your feedback. We are sorry that you were not satisfied with our services. We provided you with a lot of information regarding your issue. We asked you many investigative questions as well. You informed us that you had more then 5 other technicians in from different company's to try and isolate your problem. We then asked you if anybody else had suggested to cut open the water damaged mouldy wall where most of the leaking was present. You responded, NO. We then proposed that it would be a good idea to see what is behind the wall to effectively continue the process of elimination. We clearly communicated to you precisely what the cost would be and that we MAY or MAY NOT find something behind the wall.
All pricing was presented upfront before any work commenced. Only once you instructed us to proceed with the work, did we do so.
We then offered to inspect your other leak from your basement ceiling at NO additional charge. We also provided you with a $20 discount as requested even though you agreed to the upfront cost provided.
In the future however, we would strongly suggest that if you feel our pricing doesn't work for you, not to instruct us to proceed.
Thank you again for your business.

sandrews
sandrews
0 reviews Toronto, ON
10/10

kitchen repair

replaced kitchen tap with new tap as it was broken. Now working well and with no concerns.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you very much for your business. We take pride in our commitment to excellence and are truly grateful that you enjoyed the experience.

Mike D.
Mike D.
0 reviews Vaughan, ON
10/10

Bathroom

Replaced a toilet in the master bedroom with power flush and fully serviced basement toilet.

Approximate cost of services:
$2,400.00
Was this review helpful?
Company Response

Thank you Mike for your business. We take pride in our commitment to excellence and are truly grateful that you enjoyed the experience.

CW
CW
6 reviews Toronto, ON
10/10

Plumbing-Extremely Old Faucet Replacement

It was a pleasure dealing with everyone at Preferred Plumbing - from the initial telephone discussion, to speaking with Sandra on a follow-up call, and to dealing with Daniel at the house. Great customer service, that was exactly as promised. After reviewing what needed to be done, Daniel gave me a number of work and pricing options - from 'bandaid' to 'platinum' - and there was no pressure at all to go above the option I selected. I'm very pleased with the new faucet. Thank you.

Approximate cost of services:
$1,100.00
Was this review helpful?
Company Response

Thank you very much for your business and for taking the time to post your positive experience with us. We take pride in our commitment to excellence and are truly grateful that you enjoyed the experience.

Menucha
Menucha
1 review Vaughan, ON
10/10

Stabilize a toilet

Daniel of Preferred Plumbing provided excellent customer service. He explained fully what the cost and details of repair were before he started the work. He was honest and worked quickly and efficiently!

Approximate cost of services:
$640.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Menucha for your business and for taking the time to post your positive experience with us. We take pride in our commitment to excellence and are truly grateful that you enjoyed the experience.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Preferred Plumbing Solutions Inc.

Preferred Plumbing Solutions, Inc History

***

Started in 2011 by Master Plumber Raphie Konsker, Preferred Plumbing Solutions, Inc (P.P.S.) is a service-based company that takes pride in its work. P.P.S. is committed to doing great work and offering superb service to all of our customers. We are constantly training our office staff as well as field operatives with Customer Service seminars and interactive workshops. We are always learning the latest technical advancements in the Plumbing Service Industry. We have a 3 tier integrated software that organizes our schedule and customer base, which allows us to operate with the highest efficiency. We are based in Thornhill and proudly provide service anywhere in the GTA. (**EXCLUDING** Brampton, Mississauga, Etobicoke)
***
Our Certifications

P.P.S. holds a master license in plumbing and a Red Seal certificate. With our Red Seal certificate, we are able to practice plumbing anywhere in the Country.
***
Residential Services We Provide

Preferred Plumbing Solutions provides a variety of residential services to our customers including:
Water distribution pex pipe upgrades
Noisy pipe fixes
Water supply optimization
And much more
***
Commercial Services We Provide

In addition to the mentioned Residential services we provide, Preferred Plumbing Solutions also provides commercial services including:
Drain cleaning
Supply and installation of pressure assisted toilets
Plumbing modifications

***
Check us out on Youtube: https://www.youtube.com/channel/UCnfbwGIe5hWPV3miJ5LTLlQ/videos

CATEGORIES
Plumbing
PRODUCTS
Toilets, kitchen faucets, bath faucets, shower faucets, laundry faucets, lavatory faucets, kitchen sinks.
SERVICES
Residential Services *** Preferred Plumbing Solutions provides a variety of residential services to our customers including: *** Shower faucet Repairs/Toilet Repairs and Replacements/ Valve replacements and upgrades/ Food Disposal units/ Water distribution pex pipe upgrades/ Noisy pipe fixes/ Water supply optimization/ And much more *** Commercial Services In addition to the mentioned Residential services we provide, Preferred Plumbing Solutions also provides commercial services including: *** Drain cleaning/ Supply and installation of pressure assisted toilets/ Plumbing modifications
BRANDS
MOEN, RIOBEL, AQUA BRASS, TOTO, RUBI, GERBER, AMERICAN STANDARD, GROHE, HANSGROHE, ELGER, INSINKERATOR, BLANCO, FRANKE, DURAVIT, PRICE PFISTER, KINDRED, DELTA, BRIZZO. NICOLAZZI, BELANGER, EMCO, WALTEC.
SPECIALITIES
Trouble shooting leak repairs.
WEBSITE
http://preferredplumbing.ca
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
6
PAYMENT METHOD
Visa, Mastercard, E-transfer, Cheque and cash,
LICENSES
Metro License P22744, T95-4183889
MEMBERSHIPS
Ontario College of Trades.
LIABILITY INSURANCE
Yes
DIPLOMAS
Ontario College of Trades Certificate of Qualification
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
4, 6, 8 or 12 months. Specific services come with a life time warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.