Crucial Roof Services Ltd

Roofing
Delta BC V4C 1N1
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Roofing
Crucial Roof Services Ltd
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98%

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Reviews for Crucial Roof Services Ltd

Average customer rating:
9.8 10 (204 reviews)

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Kam in Vancouver
Kam in Vancouver
2 reviews Surrey, BC
10/10

Roof repairs and cleaning

I would 100% recommend Greg and his company. Contacted Crucial Roof services LTD for quote and inspection. They Arrived on schedule and provided a very detailed quote. We had a super fast turn around. I was provided pictures of the work, before, during, and as completed so I didn't have to go on the roof. I am the house owner for over 15 years but i never seen any one this honest. I would definitely recommend Greg for a roof repairs and would call him again without hesitation. Again thank you Greg for all your help.

Approximate cost of services:
$450.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Kam. It makes work so much more enjoyable working for accommodating and appreciative people. Give me a call every couple years and I will continue to do no-charge inspections of your roof. Thanks again! Greg

8/10

Down Pipe Reapir

He responded promptly, quickly adjusted and cleaned up two clogged down pipes, and provided full detail report with picture for record. He's good man, unfortunately, It clogged up right after.

Review has 1 previous version
Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Jiang. They were plugged pretty badly. I think one day you will need to upsize the complete line. I'm glad you are happy with our service and thank you once again for the kind words.
UPDATED NOV 6. I now see you changed my original 10 score to an 8 because the pipes clogged up again within two months. That is too bad. It is not my fault the down pipes plugged again Jiang. It is a design flaw that I told you about. The reduction in the existing pipe size is too much and it appears a walnut shell (one of many that I found on the roof when I returned for no charge to assess the current situation) has again enterred your pipe and created the plug. I'm sorry you feel my service is only an 8/10 score now. I think the guys you paid to originally install the pipes should get a 0/10 then because that is the only reason you are having these problems. AND these blockages will continue until you perform the upsize I originally suggested. I stand to make no money off of you in this suggestion either as I do not perform downpipe modifications. Good luck in the further suggested actions. Greg

nick_riedl
nick_riedl
1 review Surrey, BC
10/10

Install new skylight and 6 roof vents in various locations.

Install 6 new roof vents to disipate heat from the attic. Install new skylight to replace one damaged.

Approximate cost of services:
$1,400.00
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Company Response

Thanks Nick. I'm glad you have already "felt" the benefits of a new skylight and increased attic vents by reduced temperatures in the upstairs areas. This feedback is much appreciated. Greg

J.K  from Burnaby
J.K from Burnaby
4 reviews Burnaby, BC
10/10

Gutter repairs

After twenty years the built in gutter system needed new seams. Contacted Greg for a review and quote. Arrived on schedule and provided a very detailed quote of recommended and/or needed work which included a few things I was not aware of. Pictures of all suggested/needed work were included which was great, as was a detailed explanation as to why.
Was so impressed with professionalism didn't look further.
Greg and his crew completed the job as outlined with no hitches, very happy with the results.
If you need gutter, skylight or roof work, do not hesitate to call Greg.

Approximate cost of services:
$4,500.00
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Company Response

Thanks Robert. Very much appreciate the kind words. I'm very pleased you are satisfied with the work we performed. Remember to call me back every two years for a free assessment of how your roof continues to evolve. Thanks again! Greg

Patrick  from Irvine Construction
Patrick from Irvine Construction
2 reviews Vancouver, BC
10/10

Roof Vents

Always a pleasure to work with Greg. We had a super fast turn around. The work was top quality. I would 100% recommend this company. His employees are professional and very knowledgeable. A smooth hassel free transaction.

Approximate cost of services:
$1,000.00
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Company Response

Thanks Patrick. Working with professional General Contractors like you make our jobs easy. See you on the next one. Thanks again. Greg

Kris K in Vancouver
Kris K in Vancouver
1 review Vancouver, BC
10/10

Skylight & Chimney Leaks for Tile Roof

My mother-in-law's roof had been leaking by the skylights for a while this past winter. A few roofers said the roof had to be replaced. I didn't believe any of them since we have a Tile Roof. I finally found Greg at Crucial Roofing who handles tile roofing repairs. I told him the problem and he sent me detailed emails on what the problems could be and how much it would cost to do the repairs. We hired him immediately and he did an excellent job repairing the pan flashing on 2 of our skylights. He provided a detailed summary of what was done as well as before and after photos. No one does this! After noticing a small water leak inside our chimney, we had Greg come back to repair our chimney pan flashing too! He once again gave us a detailed summary and photos of what was done. If you need any roof repairs done, don't look any further, call Greg at Crucial Roofing!!!

Approximate cost of services:
$35,011,800.00
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Company Response

Thanks for the positive review Kris. It's always nice working with appreciative people. I'm glad we finally connected and you were diligent enough in finding me and not listening to others whose assessment and summary just didn't make sense. I hope your Mother-in-Law gets many more years of leak free roofing. Greg

David Greer in Vancouver
David Greer in Vancouver
1 review Vancouver, BC
10/10

Professional and Did What They Said

Greg came and looked at our roof. While others said it had to be replaced, he said that with the right repairs it would be good for at least another 20 years. He photographed each area that needed work, quoted for each repair, and then when we asked him to come do the work his crew showed up when they said they would and then took photos to share with us of all the repairs that they completed. Greg also kept within his quote.

Highly recommended.

Approximate cost of services:
$1,300.00
0 of 1 people found this review helpful.
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Company Response

Thanks David. Just another typical day in the office for me :-)
We strive to have customers for life, regardless of how many houses they go through, so please get used to this level of service from Crucial. Look me up in two years and I'll do a free assessment of how your roof is evolving. Thanks again for taking the time to submit this review! Greg

Steve from The Little Contractor
Steve from The Little Contractor
1 review Langley, BC
10/10

Service work

Crew showed up as promised and completed the work efficiently and cleaned up. I was provided pictures of the work, before, during, and as completed so I didn't have to go on the roof.

Approximate cost of services:
$1,000.00
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Company Response

Thanks Steve. It's easy working for a contractor that is as organized and professional as you are. See you on the next one! Greg

Private User
Private User
Private User reviews Coquitlam, BC
10/10

Roof repair

Very prompt reply to my initial inquiry, and very accommodating to our busy family schedule. Greg came and did a thorough once over taking pictures of the areas that needed patching. Then he told us what repairs were needed, and after authorizing them, Greg immediately went to complete the repairs. He took final pictures of his repairs and sent them via email along with the invoice. Payment was easy to make.

I would definitely recommend Greg for a roof repair and would call him again without hesitation should I need his services.

Approximate cost of services:
$300.00
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Company Response

Thanks very much for the positive review. We try to make the process as seamless and easy as possible. It's bad enough there is the hassle and cost of a leak so why make it cost you additional time too :-) Thanks again. Greg

janicejackson123 from Coquitlam
janicejackson123 from Coquitlam
26 reviews Coquitlam, BC
10/10

roof leak repair

I have used Greg three times for different leaks in my fathers older home. He is incredibly prompt at getting back to me and also extremely fast at dealing with the problem when it was quite urgent.
Greg is so thorough and sent me pictures as to possible reason for the leak and the sloution. I am super happy with the service he gives and would not hesitate to recommend crucial roofing.
Thanks for everything.
Janice

Approximate cost of services:
$288.00
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Company Response

Thanks Janice. Urgent leaks should always get priority, and the fact you had painters on site just gave me more initiative to resolve the challenging leak. Let's hope you continue to stay dry. Thanks again for the kind words and for being a valued customer of Crucial Roof Services. Greg

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Crucial Roof Services Ltd

Crucial Roof is a full service roofing company experienced in all aspects of roofing but specializing in torch on, shingles, and the niche market of concrete tile roofs and rubber membrane gutters. Our roofers are experienced and fully trained to provide the best results possible. Repairs and maintenance to and for all kinds of roof systems are our specialties!

Roofing, Roofs, Roofer, Roofers

CATEGORIES
Roofing
PRODUCTS
Shingel roof systems by GAF. Torch on roof systems by Soprema. Skylights by Velux
SERVICES
Repairs, maintenance, new construction and re-roofs to and for all kinds of roof systems, roof inspections, tar and gravel roofs,
BRANDS
GAF, Soprema, Velux
WEBSITE
http://www.crucialroofservices.com
YEAR ESTABLISHED
2001
PAYMENT METHOD
Cheque, E-transfer, Cash
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies with roof system. Up to 50 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.