Crucial Roof Services Ltd

Roofing
Delta BC V4C 1N1
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Roofing
Crucial Roof Services Ltd
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97%

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Reviews for Crucial Roof Services Ltd

Average customer rating:
9.8 10 (205 reviews)

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Private User
Private User
Private User reviews Vancouver, BC
10/10

Roof repair: skylight and plumbing stack

Greg was terrific. Very knowledgeable, honest, reasonable price, quick service. I would recommend him to everyone. And I will. We have a tile roof. Another quote said our roof was installed wrong and we needed a new one for approximately $40,000 to $50,000. The other option they gave was for a 20 foot by 30 foot heavy duty tarp which would be replaced every few years. Then they reduced it to $2500.00 to fix a skylight leak and a plumbing stack leak. Greg came and said there was skylight leak and a plumbing stack leak and that the roof was installed properly and it was good for another 30 years. $830.00. Wow.

Approximate cost of services:
$830.00
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Company Response

Thanks for taking the time to write this review Jim. We appreciate the kind words and are happy you are satisfied with our work. I'm sorry you had to meet one of the roofers or companies with a lessor moral compass and that they tried to take advantage of you and your leak situation. It is unfortunate that contractors like that exist and often flourish. It is clear that getting several opinions is advantageous and often critical in securing a fair deal. Glad we were able to help. Sincerely, Greg and the Crucial Roof Services team.

Sara
Sara
1 review Burnaby, BC
10/10

Leaking Roof Repaired

Crucial Roof Services is highly recommended, they are professional and experienced. We had several roof problems and when we had no clue of our leaking roof, Greg was able to access the problem and fixed it in a timely manner, I can call him as a roof doctor, so impressed with his knowledge and work. I would definitely call them again when needed.

Approximate cost of services:
$750.00
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Company Response

Thank you for taking the time to write this review Sara. We appreciate the kind words and our very happy you are satisfied. I am now thinking about getting shirts made saying I am The Roof Doctor. Lol. All the best. Sincerely Greg and the Crucial Roof Services team.

Peter
Peter
1 review Richmond, BC
10/10

Roof Inspections and Repairs

Excellent service. Seasoned professionals! Greg and Randy are one of the best in the business. They will even go as far as educating you as they are doing either an inspection or a repair so you are better informed of what needs to be done and how and where the problem stems from.

Approximate cost of services:
$1,100.00
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Company Response

Thanks for this Peter. We appreciate you. Educating the Homeowner is the most important thing we do. Next to stopping the leak, that is. But providing photos and explanation of our actions are a key to our outstanding reputation and we are not about to risk that by stopping the education process. Thanks again for trusting us. Sincerely, Greg and the Crucial Roof Services team.

heather
heather
2 reviews Vancouver, BC
10/10

Red toile Roof repair

Greg and Randy repaired a leak in a gable of the roof. They knew exactly what was wrong, they had all the equipment needed on their truck, and the repairt was done in an hour. Friendly guys! I am very pleased with this compnay and would highly recommend them.

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to write this review Heather. We are happy you are satisfied with the work we provided. Your concrete tile roof is a relatively simple roof system so it was just a matter of putting the suspected detail back together properly. And we are thankful you trusted us with that responsibility. Sincerely, Greg and the Crucial Roof Services team.

Private User
Private User
Private User reviews Coquitlam, BC
10/10

Bathroom Vent Leak Repair

Greg and Randy repaired the leak on our roof around our bathroom exhaust fan vent. They arrived on day and time set. They were able to assess the problem and fix it in a timely manner. Greg provided a written report of the pair along with photos. They also did a full roof inspection with photos and a report of their findings and recommendations. I was quite impressed with their knowledge and experience in their assessment of this repair and the roof in general. I feel confident that we will not have any further issues with water around the vent but I know they stand behind their work. I am confident to hire Crucial Roof Services again with a need arises.

Approximate cost of services:
$450.00
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Company Response

Thank you for taking the time to post this review Linda. We are happy you are pleased with the service you received and confirm we confidently stand behind our work. Leak finding is not an exact science so we depend on our 20+ years experience working on concrete tile roofs to assess the leak and strategize the repair needs. We hope our success continues with your roof. All the best to you and thanks again. Greg and the Crucial Roof Services team.

LJPH
LJPH
1 review Surrey, BC
10/10

Concrete tile roof inspection and repair

Had my Gutters cleaned and identified some problem tiles. While a small repair job we do get a few reasonable quotes. Greg was the only one who did not try to sell us something we did not need. He completed an inspection and the repairs. Honest, professional, prompt, and effective. Worth every penny. Thank you Greg.

Approximate cost of services:
$500.00
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Company Response

Thanks for taking the time to write this review Linda. We are happy you are satisfied with the service you received. I've always said honesty is the best policy and it continues to serve me well. Once again, thank you. All the best from Greg and the Crucial Roof Services team.

Summer
Summer
1 review Burnaby, BC
10/10

Roofing and Skylights

Greg has provided ongoing service on our skylights and concrete tile roof for several years. Also replaced two skylights and roofing vents. Top notch practical service, responds quickly, great documentation of work done, no problems after. Strongly recommended.

Approximate cost of services:
$1,500.00
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Company Response

Thanks for posting this review Summer. We hope you and Drum stay dry for a long time. And we are so happy you continue to be a satisfied customer. Thanks again. Greg and the Crucial Roof Services team.

Private User
Private User
Private User reviews Surrey, BC
10/10

Prompt, honest, fair

Have had Greg inspect and maintain my residential concrete tile roof system for several years now and he never disappoints. Always quick to respond, does a great job at a fair price and never tells you you need something done that you dont. What more could you ask for?!

Approximate cost of services:
$1,234.00
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Company Response

Thank you for taking the time to write this review Brenda. We appreciate your efforts. I know by being honest, I will never get caught in a lie, and my integrity will remain absolute. It is that simple. Thanks again. Greg

Private User
Private User
Private User reviews North Vancouver, BC
10/10

Cement tile roof

Greg and Randy were fantastic. Did a quick roof assessment and clearly explained what should be done and watched to maintain the roof in the future. Knew their stuff and communicated well. Greg even followed up same day with photos and a detailed description. Highly recommend Crucial Roof services!

Approximate cost of services:
$100.00
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Company Response

Thanks for taking the time and posting this review Jack. And good luck in the sale of your home in North Vancouver. I wish all sellers were as conscientious and ethical as you are presenting to be. All the best to you! Sincerely Greg and The Crucial Roof Services team

Debby
Debby
1 review Surrey, BC
10/10

Ventilation improvement

Back in October we woke up to wet walls and we called Crucial Roofing. Greg and Randy came over the same day and found the leak coming from a vent and caulked it solving the problem. He made some suggestions to improve the life of our roof and this summer had him replace the vent that had been leaking and also install 5 additional vents to improve the ventilation. We really appreciate his expertise and advice and are so happy that we called on him not only this time but 10 years ago when he replaced a skylight for us. We highly recommend his company.

Approximate cost of services:
$1,200.00
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Company Response

Thanks for the great review Debby. We appreciate the time it took to post this review and are glad you are satisfied with the service you received to your home in Surrey. We noted a rush of warm air escaping the attic space when we cut upon the vents holes, in your plywood roof deck, so hopefully these new vents will positively effect the efficiencies of the home. And your skylight is looking as good as it did the day we installed it. Once again thanks very much. Sincerely, Greg and the Crucial Roof Services team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Crucial Roof Services Ltd

Crucial Roof is a full service roofing company experienced in all aspects of roofing but specializing in torch on, shingles, and the niche market of concrete tile roofs and rubber membrane gutters. Our roofers are experienced and fully trained to provide the best results possible. Repairs and maintenance to and for all kinds of roof systems are our specialties!

Roofing, Roofs, Roofer, Roofers

CATEGORIES
Roofing
PRODUCTS
Shingel roof systems by GAF. Torch on roof systems by Soprema. Skylights by Velux
SERVICES
Repairs, maintenance, new construction and re-roofs to and for all kinds of roof systems, roof inspections, tar and gravel roofs,
BRANDS
GAF, Soprema, Velux
WEBSITE
http://www.crucialroofservices.com
YEAR ESTABLISHED
2001
PAYMENT METHOD
Cheque, E-transfer, Cash
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies with roof system. Up to 50 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.