National Star Roofing Inc.

Formerly National Star Roofing Specialists
Roofing
Calgary AB T2P 5E1
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HomeStars
Roofing
National Star Roofing Inc.
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89%

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Reviews by rating (past 12 months)

Reviews for National Star Roofing Inc.

Average customer rating:
10 10 (376 reviews)

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Carl Anderson in Calgary
Carl Anderson in Calgary
3 reviews Calgary, AB
10/10

Roof Replacement

We noticed a few water marks on our ceiling so we called around trying to get someone to come and have a look to see what needed to be done. Sokol was the only one who came to have a look other offered quotes without actually seeing what was needed. National Stars quote was lower than the others. Sokol helped us identify a few other issues with the roof which were taken care of during the repair. Roof was done within a day, the crew was very good, friendly and the clean up was immaculate. The only problem I have is that I have run out of businees cards to provide to people enquiring about our roof.

Approximate cost of services:
$6,500.00
What could this company do to improve their services?
Obviously they are roofing specialists but covering such things as insulation and soffits etc would have helped in our case.
Any advice to offer fellow homeowners facing a similar project?
Call around get at least a few quotes, try to get people to come on site as an over the phone quote is not helpful. Don't automatically take the lowest quote, although we ended up with the lowest quote in this case.
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Company Response

Hi Carl, I am very glad to have you and your family as our clients. As much as we would have liked to help you with the soffits and insulation. We are a group of 9 relatives that work together who are committed to keep the business running the way it is now. Therefore we cannot do any other work but roof installations.
Quality wise, it is best to choose expert of each field of work needed. Regarding pricing, we try to be fair to every client, no matter what season or situation it is. I am glad you see the value in our service we provided and we all thank you for sharing your comments with everyone.

Dave van Kampen from Calgary
Dave van Kampen from Calgary
2 reviews Calgary, AB
10/10

Roof Replacements

My grandfather always said he liked to get quality work at a fair price. National Star Roofing also set this as the expectation and then exceeded my expectations, with high quality products, expert installation, fastidious clean up, and a friendly work team (all family members) who arrived in numbers large enough to ensure a one day completion thus no unwanted exposure of a half finished roof to the elements. I had two residential roofs completed in two successive days and even the bigger cedar shake removal and asphalt replacement was done in one day by nine good men. Beyond all this, the team supplied and installed a new chimney at the lower cost property (along with some roof sheathing) without any change to the original estimate. I absolutely recommend these guys!

Approximate cost of services:
$7,300.00
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Company Response

Thank you Dave for taking the time to write about your experience with National Star Roofing. Your grandfather was a wise man. It is really hard to find companies that provide a good value for the buck these days. We are not the only company that does that, but we need to have more. Homestars is a great organization that helps homeowners like yourself research a company's past before they can hire them. It also allows them to keep the company on their tows the whole time. If at some point the roof has an issue for example, we have a commitment to respond to the client and fix the issue within hours. We can afford to do that because we get so few of these calls every year that you can count them in one hand.
We appreciate your input and we encourage you to use HomeStars.com more often. Take care, Dave.

Aileen from Calgary
Aileen from Calgary
3 reviews Calgary, AB
10/10

Roof Replacement

After interviewing three different roofing companies, I decided to go with National Star Roofing. Sokol and Alex gave me the best price and used superior shingles. National Star roofing is family owned and operated and the quality of their work is clearly important to them. They did an excellent job. I believe I have the nicest roof in my neighbourhood. Alex and his brothers thoroughly cleaned up afterwards. I would most definitely recommend National Star Roofing. I am very happy with the job they did.

Approximate cost of services:
$9,500.00
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Company Response

Thank you Aileen for sharing your experience dealing with National Star Roofing. The most important things to our business is to build roofs that last and leave our clients happy. The only way we are able to do this every day is by working together as a family. Everyone is focused and paying attention to the smallest of details to ensure both those things are achieved on a regular basis. We value you and every other client like our family members. Take care and feel free to contact us in any case.

Chuck & Teri from Calgary
Chuck & Teri from Calgary
1 review Calgary, AB
10/10

Shingle Roof Replacement

We found this company using HomeStars, we had 3 companies provide quotes. National star roofing, a family run business blew the competition away with their price, superior product and our overall confidence level after the quoting process.

Installation was quick, on time, stress free and looks great. They cleaned everything up after and what really blew us away was they did the shed, which was not part of the quote at no additional cost. They did it on purpose!

National Star Roofing was the right company, the right people at the right price using a superior product and with warranty to boot if problems ever arise.

We would highly recommend National Star to do your roof, I've already recommended them to another family member.

Approximate cost of services:
$4,600.00
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Company Response

Hi Chuck and Terri. It is a pleasure to deal with such nice grateful people like yourselves. Hearing how sattisfied you were thruout the process gives us a boost of energy to continue working hard for Calgary homeowners. Thank you for the time you spent on writting the review. Do not hesitate to call us if there is anything we can help with.

Lydia from Calgary
Lydia from Calgary
1 review Calgary, AB
10/10

Roofing

We recently had our old, worn roof replaced by National Star Roofing. In short, the job they did was outstanding, our roof looks amazing. The crew worked very quickly and efficiently completing the work in one day. The job foreman was without a doubt one of the most professional, friendly and knowledgeable trade people we have dealt with. This is a family owned and operated business and it shows in their workmanship, their friendliness and, how they treat the worksite with respect. Our yard looked better after they left then it did before. The clean-up was exceptional.
Noticing that our gutters were clogged with leaves and debris they cleaned them out thoroughly. We were also told that the flashing around our fireplace chimney needed to be replaced as it previously had been done incorrectly. This was not included in our original estimate but the work was done at no extra charge. The initial estimate we received is what we paid. Thanks to Sokol, the job foreman and, the extremely well organized, hardworking and efficient work crew for a job well done. We are very happy with our decision to use this company and we certainly have no hesitation whatsoever in recommending them. National Star Roofing very much deserves the 10 star rating that they have obtained. Many thanks!

Approximate cost of services:
$6,300.00
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Company Response

Thank you Lydia for the review. We understand that you have a busy life and that it is hard to find time to do this. The reason why we ask every client to write a review on their experience dealing with us is because we want other companies to follow suit. We have worked very hard these 12 years and continue to do so, to be known for our quality and customer service. Others will need to work harder than they are now to be successful. A homeowner's trust should not be taken for granted. You have no idea what great feeling of achievement it gives us when at the end of a long day the homeowner says that they are happy and that we deserve the 10/10 rating.
If you have any concerns whatsoever, let us know.

Ashton from Calgary
Ashton from Calgary
1 review Calgary, AB
10/10

Roofing

After my neighbor mentioned to me he had hail damage on his house I decided to get my roof checked as well. I contacted a few contractors and National Star was the only company that responded to my inquiry in a timely matter. Sokol inspected the roof and confirmed the hail damage. He also noticed a loose shingle and an area that would be a candidate for patching. After the insurance company verified the hail damage, Sokol provided me an estimate for the roof and scheduled the work for the spring. In order to get us through the winter National Star patched the area that was missing a shingle at no extra charge.
This past week National Star completed the work as per their estimate with no hidden costs. Sokol and the National Star crew are very professional and take their work very seriously. They are always on time, which cannot be said about most contractors. They treat your home as if it was their own and clean up after themselves. Their attention to detail, quality materials and quality construction is second to none. I would recommend National Star to anyone that is looking for quality work and professional service.

Approximate cost of services:
$9,000.00
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Company Response

Hi Ashton, thanks a lot for doing this for us and the people reading. It was great to be able to help you and your next door neighbor with your insurance claims and most importantly build a solid roof. Repairs are not something that we do, but we do a temporary fix on a house that has a roofing issue but we cannot get to replacing it right away. We come from a culture that puts a lot of importance on a man's word. We believe in promising as much as we are sure to deliver. Then we can do any extras that will make the house look better, although not related to the roof directly. Promising more than they can deliver is the problem with a lot of construction companies today. Before the salesman has your commitment, he will throw anything they can think of to get it. Once you have signed it is a different story. Subcontractors or employees will get on your roof and actually do what they care about, do as little work as possible and go home as quick as possible.
The group at National Star Roofing runs as a unit. No matter when, before, during and after the job you as a client will be treated with respect and with professionalism. Your property will be treated with care, as if it was our own. We can afford to take the extra time needed to fix smth that needs fixing, even though it is not in the quote. We will tell you if there is anything you should do to make your home better and if there is anything we can help with, we definitely will.
Congrats on the new family member and we will drop by when we are in the area. Keep up the referrals.

Darren Whitney from Calgary
Darren Whitney from Calgary
1 review Calgary, AB
10/10

New Roof

Last year I noticed some roof damage. Sokol from National Star came to do an estimate as did a few other reps from other roofing companies. Right from the start I realized that National did things different. They were very clear about everything they do to ensure a quality job and explained the value of their products and process. Choosing them from the initial contact was easy. Watching them work confirmed the decision many times over. My next door neighbor and I both did our roofs with them at the same time so I was able to observe many elements of the process. We had a discussion about doing this work and we both agreed - anyone can do it but only the guys that care do it well. These guys apply a significant amount of effort into making sure everything is done right including extra attention to details such as sealing minor cracks in stucco on the chimney to ensure you and your roof are saved from future issues. They don't nickel and dime you to death after the initial quote, they are very professional and work hard, they do their best to accommodate you while doing the job and they clean up better than any other crew I have seen.

Approximate cost of services:
$10,000.00
Any advice to offer fellow homeowners facing a similar project?
If you are doing an insurance claim and your insurance company wants to go with a cheaper service provider offer to pay the difference and get a quality job from this company.
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Company Response

Hi Darren. It was a pleasure to help you with the whole process from start to finish. I am very glad that the insurance company agreed there was hail damage on your roof. Sometimes, although it is very obvious even to a non-professional, they do not admitt there has been any damage to the roof. The desire to defend homeowners' interest is a major driver for us. That means that if it is fair for you to be getting your roof replaced due to hail damage, we will fight with you until you get what is your right. Also, we do not want to see anyone fall pray of shaddy contractors. Insurance companies are known to hire larger companies that get hundreds of jobs at a time and have no other choice but to subcontract the work. Everyone have deadlines and noone really cares about YOU. Well, you are the owner of that home which is shelter for your family. So we say to everyone out there looking for a roofing company to choose one that cares about you and your family and your home. We want to raise the standard of quality and customer service in the roofing industry. We thank HomeStars.com and their staff for being of a huge help. Thank you for a well-written review, Darren.

Jennifer from Calgary
Jennifer from Calgary
1 review Calgary, AB
10/10

New Roof

Our shingles were old and worn and we needed a complete roof upgrade. Last fall, I called a few roofing companies for estimates and felt that National Star offered the best value. When I say best value I do not mean the cheapest, however I felt that their quote was the most inclusive and offered the best products for the job. Everything is included on your quote so unless you have a high amount of plywood rot there should be no surprises during the process. They do not try to upsell you like some other companies, they offer high quality products from the start. This roof replacement is a one time deal for me & I wanted it done right with very high quality work and materials. I felt assured this would be the case after the initial meeting. We signed the contract for the job to proceed in the spring.

I was very impressed with Sokol and his team from quote through completion. Communication before, during and afterwards has been excellent. They are only a phone call away and I can tell that they stand behind their work. In the unlikely event that we have a problem I am confident that Sokol and his team will handle it promptly.

The roof looks amazing and the installation was completed in a timely fashion with a thorough clean up, and all issues found on the original roof were explained and discussed with us to describe how it was made better. A roof inspection with my husband with full description was completed at the end. I am confident that this roof is better now than the original.

I highly recommend this company.

Approximate cost of services:
$9,500.00
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Company Response

Jennifer, this must be one of the best reviews anyone has written for us. We really appreciate it. Seeing that people remain impressed thru the entire process gives us a satisfaction that is uncomparable. We promise that we will always keep doing what we are doing. It is hard not to do the best we can, because that makes us who we are. Everyone has had enough of irresponsible trades people and National Star Roofing, with the help of Homestars, is trying to change the stereotype one job at a time.
Thank you again for your kind words.

Gord from Calgary
Gord from Calgary
1 review Calgary, AB
10/10

New Roof

National Star Roofing met all my expectations and more. Sokal and his crew did all they said they would do and I never felt in doubt about the way they handled everything. I have had various jobs in the home building industry and know what it takes to get the job done, on time and in budget. They did just that. I schedule crews for installations in new home builds and I only want the best and if I needed roofers, this company would be my #1 go to !!! Clean up was done extremely well and the foreman took me through everything after the installation.. Thanks again to the guys and I am recommending them all my neighbours and coworkers.
Cheers, Gord

Approximate cost of services:
$6,500.00
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Company Response

Gord, thank you so much to take some time to write such a well-written review. Your view as a contractor for so many years is very important as you have dealt with so many companies in the trades industry. It is very important for us that every client we serve is sattisfied with their roof. The roof is one of the most important parts of the house, one that if not done well it will cause a lot of damages. By working together as a family, we make sure that you do not have to worry for at least 40 years about the roof. The roof must look good too because you will be the ones looking at it every day. By paying attention to the small details and keeping contact with you constantly, we make sure that is achieved as well.
We really appreciate your input and are at your service if you have any concerns. Thank you for referring us to your neighbors.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about National Star Roofing Inc.

National Star Roofing is a family owned and operated company specializing in sloped and flat roofs in the Calgary area since July 2003. It has been rated the Best Roofing Company/Contractor in Calgary by HomeStars and holds an A+ rating with the BBB.

National Star Roofing is a Preferred Contractor with Owen's Corning, is fully licensed and insured with WCB and is covered by a General Liability Insurance of up $10 million per job.

Consistently quality work, attention to detail and great customer service is what tells us apart.
Customer satisfaction is our first priority.
No payment is required until the job is complete to the owner's satisfaction. Extra charges apply to payments by credit card.

National Star Roofing's services include sloped roof replacements as well as flat roof repairs/replacements.

Our location: 3602 21 Ave SW, Calgary, AB T3E 0H6

CATEGORIES
Roofing
PRODUCTS
www.NationalStarRoofing.ca/products-partners
SERVICES
Asphalt shingles. SBS Membrane Flar roofing systems. Roofing contracting services. Re-roof. Roof Repair. Residential roofing. Commercial roofing. Flat roofing. EPDM Roofing
BRANDS
Owens Corning, IKO, Malarkey
SPECIALITIES
Roof Replacement Roof Repair Flat Roofing Residential Roofing Commercial Roofing EPDM Roofing SBS Roofing
WEBSITE
https://www.nationalstarroofing.ca/
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
9
RETURN POLICY
https://www.nationalstarroofing.ca/warranty-policy/
PAYMENT METHOD
cheque, cash, VISA, MasterCard
LICENSES
WCB, CGL
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Years Labor
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