Sos Appliance Repair

WARNING!!! Do not contact SOS Appliance Repair for your appliance repair needs. I have had a horrible experience in dealing with this company. I am a competent person who expects very little, except what is promised. After paying $435 my dryer was not fixed and a second opinion from another company recommended that I replace the part that had already, supposedly, been replaced by SOS - yes, I am going so far as to accuse SOS of fraud. It is very likely that the $435 part that was "replaced" in my dryer was not actually replaced at all. I was told that the part would be replaced "a second time" at no charge, but waited more than 6 weeks for the part to come in, only to be told that the wrong part had been ordered and that I would have to wait another 3 weeks. Further, in every instance that I have tried to reach out to someone within the company other than the receptionist (who has no power over anything) I would not get a call or email back. You can be sure that if you do use SOS and have issues after the fact, the customer service WILL NOT be there. This company has had multiple complaints with the Better Business Bureau (and has not responsed to them) and I am proceeding with a lawsuit against them. I have finally given up and bought a new dryer :) Again, DO NOT contact this company

SOS appliance repair does not provide quality service. The repair did not work and the repairman, Le, had to come back twice. This company also over charges. For one part and labour, the cost was over $400. Also, Le wanted more than another $200 to fix my machine again when there was nothing wrong with it.

I was happily surprised to find a polite, clean cut young man for my repairs. He was very knowledgeable and professional, not to mention on time for his appointment!
When I called the office the staff was very polite and and setting up an appointment was easy.

SOS Appliance Repair has recently met our needs by servicing our washing machine.

We were very pleased with the service in that a technician was at our location the very next morning which was in less than 24 hours from the time we called. Their technician was courteous, knowledgeable and efficient. The receptionist and staff at SOS were very helpful and attentive to our needs.

We would definitely recommend SOS and will be calling on them in the future for any future appliance repair needs.