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Appliance Repair
24/7 Appliances Service / Sameday Appliance Service.Ca
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64%

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Reviews for 24/7 Appliances Service / Sameday Appliance Service.Ca

Average customer rating:
6.4 10 (71 reviews)

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Karin from Toronto
Karin from Toronto
14 reviews Toronto, ON
10/10

Washing Machine Repair

Great service. I had a broken washing machine and called on the Saturday of a long weekend. I got an appointment for Sunday - the next day. The problem was quickly diagnosed and fixed by removing the washing machine panels, unclogging the hoses, and removing metal bits (from laundry) that had fallen into the mechanics of the washing machine. I would recommend and use this company again. Thanks!

Approximate cost of services:
$163.81
1 of 2 people found this review helpful.
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Tom from Old Toronto
Tom from Old Toronto
1 review Old Toronto, ON
10/10

Fridge repair

Just a great service!
Yesterday night my fridge stopped working , I called to 24/7 appliance service and they told me that everything will be fine until 10 am.
Migel came at 9:00 and finish the job after 25 min'!
I so glad that I don't have to buy a new fridge!
I would definitely recommend this company.
Thank you 24/7 appliance service!

Approximate cost of services:
$200.00
1 of 2 people found this review helpful.
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Judi and Aron Kohn in Thornhill
Judi and Aron Kohn in Thornhill
2 reviews THORNHILL, ON
2/10

washing machine

I had a service man come, he advised the service charge would be 75 dollars unless we agreed to fix the part, we agreed on 300 dollars and when they came the next day the amount was changed to 500 dollars. I think this was very unprofessional. I read the reviews and thought they seemed trustworthy. in addition, he said if I went with the 300 fix and it didn't work, I would have to pay 150 for the used part.

Approximate cost of services:
$75.00
2 of 3 people found this review helpful.
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Company Response

hey there at least tell the whole story on your situation , when my tech arrived to your place and checked your washer machine he diagnose that the lock need to be change and gave you the price for the lock and install for 300$ after more research that was on you washer it become that there is possible that the lock will be replace and the washer still not going to work and in that case your motor control board will need to be replace as well , so the customer have 3 option 75$ for service call , 300$ for new lock and last option 500$ if the motor control board need to be replace , the 150$ been told if we put new lock and it will not work so she will have to pay for the cost of the lock and for sure not used part we give warranty on part and used only original part.
and by the way the machine is about 12 years old and the lady said its better to buy new one and not even wiling to pay the service call .
ben the owner and manger of 24/7 appliance service .

Stephan from Vaughan
Stephan from Vaughan
1 review Vaughan, ON
10/10

Fridge Repair

My fridge broke down, I found Appliance Services on the internet.
I called them and within 2 hours of my call, my fridge was fixed.
Very courteous and quick service.

Approximate cost of services:
$140.00
1 of 2 people found this review helpful.
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Company Response

Stephan thank you for the feedback, we appreciate the business of great clients like you and hope you will keep us in mind should you require our services again. Best regards to you and your family!

John Bradley in Oakville
John Bradley in Oakville
11 reviews Brampton, ON
0/10

Repair of a dryer belt

Dryer belt lasted 2 months to the day and THEN they tell me it's a problem with these belts. Instead of informing customers they choose to tell you this 'when' something happens. They also wanted another $130 more to come back and fix the same problem when I believe they should have done this for free. Had they told me that these belts are bad and don't last (by the way last one I got lasted over 5 years and Samsung OEM equipment denies these claims on my follow up) I would not have invested $265 in my 10 year old dryer. Ben the owner claims that "maybe" I wasn't told of this issue. Seriously Ben, who puts this amount of money in a an old machine IF you folks would advise them that this will likely last only 30 days. I am now having to likely throw this dryer out. First I will find a reputable service provider and one who values their customers and believes in them.

I relied on the Homestars reviews for this company and have been very disappointed. I caution others to guide themselves and ask questions around warranties and service issues with service providers. Finding out after the fact is not only disappointing but costly. Be careful!!!!

In reading Ben's response I see he claims to come back to our house (did not happen) as well as inform us of the belt issue 'prior' to spending $265. Also did not happen. If you need to resort to no truths then I have no time for further discussion.

Approximate cost of services:
$265.00
What could this company do to improve their services?
Communicate warranty and service issues at the time of the repair.
Any advice to offer fellow homeowners facing a similar project?
I would recommend they not use these folks. We found out afterwards the belt is only $35 from another quote we received. Ouch.
2 of 4 people found this review helpful.
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Company Response

As the owner of 24/7 Appliance repair I would like to personally respond to this review. We received a call from the homeowner at approximately 11:00pm Friday night telling our dispatch he had an emergency, when asked what the emergency was the homeowner said we had fixed his broken dryer belt 2 months earlier and he believed it was the same issue yet again. The homeowner insisted we come to his home immediately (11:00PM Friday) to do the repair. While we do provide a 24/7 service we do so only for emergencies, in this case it was not deemed an emergency. Come Monday morning I contacted Bradley (the homeowner) and told him I would come by personally to evaluate the situation, he then quickly started telling me this was our fault and that he doesn’t expect to have to pay for any further services we provide to fix it. It’s important to also note that upon repairing the belt the first time around the technician informed Bradley that this is a common problem with the Samsung product and the chances of it happening again are high. Now two and half months later, as we had informed him it happened again. Unwilling to accept that the problem is with the product (Samsung) not the repair Bradley has decided to place the blame on my organization and holding us personally responsible. 24/7 Appliance repair offers in my opinion some of the best service technicians in the GTA, proof of this is not only found in our many years of operations but also in the impeccable feedback found from other customers on Homestars. I encourage you to do your research as a consumer and base your opinion not on a single review but on the general consensus. Thank you too all of our customers who continue to support us year by year. Owner and operator Ben

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 24/7 Appliances Service / Sameday Appliance Service.Ca

WELCOME TO SAMEDAY APPLIANCE SERVICE Did one of your home or business appliances break down and the warranty is expired? Need to install a new appliance but not sure how? Don’t fear we are here to help! For broken appliances we will come to your home to fix it. For ...
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