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Appliance Repair
24/7 Appliances Service / Sameday Appliance Service.Ca
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64%

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Reviews for 24/7 Appliances Service / Sameday Appliance Service.Ca

Average customer rating:
6.4 10 (71 reviews)

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JF
JF
3 reviews Vaughan, ON
10/10

Extra Mile Service!

After having major difficulties with another company for several weeks, I called 24/7. Ayman realized my washing machine hadn't been working for more than 3 weeks due to the difficulties of the other company. He rearranged his schedule the day he came so that he could get the part and install it immediately. He did a great job, was polite and sympathetic to our situation. My machine is working fine now and I am very thankful!

Approximate cost of services:
$320.00
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Private User
Private User
Private User reviews Whitby, ON
0/10

Refrigerator Repair

Khan diagnosed our ice maker as needing to be replaced however that did not fix the issue so we decided not to proceed with the repair. He took the new one back, promising a refund. After months of calling and texting we received nothing. I strongly suggest you look elsewhere for your repair needs. It sounds like there are some financial issues. They have no problem invoicing but refunds are another story.

Approximate cost of services:
$400.00
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jan
jan
1 review Pickering, ON
8/10

fridge repair

khan came in, told us the problem, and the quote will be deducted on the final price, he not only fixed the problem but told us advice to help care for it, that most dont do, including us. it was a very fair price, and communication was immediate, they gave me a receipt with all the details neeeded, and was right there for e transfer. very positive experience

Approximate cost of services:
$500.00
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William L Hamilton in Hamilton
William L Hamilton in Hamilton
2 reviews Hamilton, ON
0/10

No Redeeming Values As A Professional Company

The nightmare with this company started on April 19 , 2020 when my wife called them and asked them if they were doing service calls during the current COVID-19 crisis. They said yes , the service charge was $75.00 , and that the service charge would be deducted from the cost of the repair should we have the repair done by them. As such we agreed to have them come and look at our LG Washer that was leaking. The Technician should up on time and when he entered our house he put on coverings over his shoes and followed me to where the Washer is located. He took off the back of the Washer , let the machine partially fill with water , than drained it. The drain hose was leaking. To this point no complaints on what had been done by the Technician. He told me he would call me the next day and let me know if he could locate a new drain hose for the Washer. He than asked for the $75.00 payment for the service call , and recommended I pay cash , which I did. I asked for a receipt and got one , but the receipt did not have the Technician's name on it. I did not here from him the next day , so I called him. He told me he would get back to me with the price of the part and labor. He called my wife instead and said $129.00 for the drain hose , including the hose and labor the cost would be $249.00 plus tax. My wife asked him if the $249.00 was before the $75.00 that we already paid was deducted. He screamed at my wife , , told her go someplace else , and good luck getting the part , was rude and hung up. The next day I called the Mississauga Office , and spoke to the man who answered the phone , but he also did not identify himself. I told him about how rude his Technician was , and that he was price gouging by charging $129.00 for a part that cost just over $41.00 , and that the charge of a additional $116.00 plus the $75.00 I already paid for labor was price gouging. He said he would talk to the Technician and call me back , he never did. So the next day I called the office again , a woman answered , and again she did not give her name. I told her what had happened to that point, she said she would NOT look into the price that the Technician quoted as that was up to them. So now I'm forced to take further action such as writing this review. The company should at the very least refund me the $75.00 that I paid for the service charge as they hung up on my wife when she asked for clarification on how they arrived at the price they were going to charge me , a total of $320.00 plus tax to replace and supply a $41.00 drain hose. The back of my Washer is now missing a screw , another screw is stripped and the Technician broke a plastic part near the bottom of the machine that helps to hold the drain hose in place. No wonder none of these people who work for this company give their names , as would would be ashamed to give my name if I had the same moral values and lack of honesty and integrity as they do. This company owes me $75.00 , 2 screws for the back of my washer and the plastic piece that helps to hold the hose near the bottom of the machine. I SUGGEST TO ALL THAT READ THIS REVIEW, NEVER, NEVER LET THESE PEOPLE IN YOUR HOUSE FOR ANY REASON. If you do you will regret it , and you will pay for it. Legitimate companies wear uniforms when they come to your house , or at the very least wear clearly visible photo ID with their name , and people that answer phones at legitimate companies at the very least provide their first names.

Approximate cost of services:
$75.00
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Company Response

hey there lets make it long short story even that crisis we still provide service to our customer our priority is safety and satisfaction so , you open the machine before my tech even was arrived and try to fix it by yourself so any missing plastic , screw its on your hand , second we dont buy our parts from Amazon , third we provide you just pay for labor 190 less 75 that you already been paid if you want to get your part by yourself and of course you start to yell and scream at our office this is not the way that we treat our customer so feel free to call us at 416-907-0684 from 9am to 6pm to get your full refund as well ask for ben .
safe and healthy to you and your family

jhon in Toronto
jhon in Toronto
1 review Toronto, ON
10/10

fridge repair

they came very fast and as they promise my fridge was repair within 2 hours of my call great service highly recommended thank you very much for those days that not so easy to get proper service .

Approximate cost of services:
$250.00
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david in Toronto
david in Toronto
0 reviews Toronto, ON
10/10

Dryer Repair

Great experience, ray was on time, they fixed my problem with no issues. very good service, happy to recommend them to anyone who needs an appliance repaired they fast and the good thing about them they do same day service and repaired .

Approximate cost of services:
$220.00
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Usha in Toronto
Usha in Toronto
3 reviews Toronto, ON
0/10

Do not trust this company

The guy name Greg came to fix our dryer on Sept 17th it was working then but the air was not going out. He said we need to have duct cleaning. The door of the dryer would open while we were drying the clothes. So he checked the part in the front it took him 10 min and charged us $209.05. He said once you have duct cleaning it would be ok. We called the duct cleaning company they said everything is ok from outside then he saw that Greg did not attach the dryer vent. I called the company talked to Ben they want us to pay $70 more for them to come and check. We did not use the dryer from Sept 17th till today Sept 24th. They screw up things and then they want us to pay more money to come in the house to fix it. They are not trustworthy, do not let them come in the house. They purposely broke something so they can make more money from us.

Approximate cost of services:
$209.05
1 of 1 people found this review helpful.
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Company Response

At least said the correct story , our company came the same date that you request for service to repair your dryer and replace the strike on your dryer on your dryer door than our tech gave you the solution to call for air duct company to clean your vent as well , your husband call us and told to the office that air duct company told him that they cant clean the vent because they will damage the dryer something that’s incorrect then your husband told us the he run the dryer few times and only after few times couple days its stop working you been told that we can come over again and check the issue for you and if this is the same case that we repair we will not charge you but if this is different issue it will be charge on it so you disagree on that and just said that you put review on our company as you did so first its better for you as person check who said the truth on that case , all the call to our company is been record so at least you should do your homework before go further , our goal is satisfactory of service but when people react like that we will still gave the best service for our customer outside once in year its not working same at your case noting to work with thank you and have great day

jhong in Vaughan
jhong in Vaughan
1 review Vaughan, ON
10/10

fridge repair same day

as the home owner of unit at toronto area i called that company on sunday around noon time to get service for my tenant fridge , the service was professional and fast and with that summer time they make my day even if its sunday thete in no extra cost for weekend and the fridge was fixed 3 hours after i make the first call to that company so they deserve best review and i will recommend to use them for all my friends and family all over toronto area , thank you very much same day appliance service as they promise .

Approximate cost of services:
$245.00
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yali in Toronto
yali in Toronto
1 review Toronto, ON
10/10

fridge repair

what an amazing service from that company as they promise the fridge was repair with in 3 hours from my call and i was thinking that i will need new fridge thank you thank you for your service

Approximate cost of services:
$220.00
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Roland P. in Vaughan
Roland P. in Vaughan
1 review Vaughan, ON
10/10

Stove Repair in Ancaster

Originally submitted a negative review due to what I considered an unfair cost for a few minutes work. Faith restored in ethics of company. Received call from Ray (the tech who performed the repair) who explained the way the industry works. My apologies to both Ray and the company. The work was done promptly and satisfactorily (within hours of calling) - as a senior, I obviously have to get used to the cost of doing business today.
Roland P. Ancaster

Approximate cost of services:
$165.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 24/7 Appliances Service / Sameday Appliance Service.Ca

WELCOME TO SAMEDAY APPLIANCE SERVICE Did one of your home or business appliances break down and the warranty is expired? Need to install a new appliance but not sure how? Don’t fear we are here to help! For broken appliances we will come to your home to fix it. For ...
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