- Approximate cost of services:
- $250.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Your feedback is appreciated. Thank you for taking the time to speak with me personally on the phone.
In general when a system is obsolete, and has not been maintained in several years, parts do wear out or break when it is attempted to use them as they were intended.
Thank-you for your acknowledgement that although the parts that would have been used to complete your service were not operational, you were left with working heat while the parts are being sourced and ordered.We endeavor to address all customer service issues personally as we did in this case, and appreciate your kind willingness to speak with us to resolve your concerns.