G&G Magic Touch Services

Handyman Services
Toronto ON M1K 2E9
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HomeStars  >  General Contractors in North York  >  G&G Magic Touch Services  >  Our shower needed a lot of work, a new floor, parts of the wall had to be replaced, tiles had to be replaced and caulking all the tiles again, plus waterproofing the wall and then painting the total washroom. Also our Kitchen was painted, including extra
Ann in North york
Ann in North york
2 reviews North York, ON
10/10

Our shower needed a lot of work, a new floor, parts of the wall had to be replaced, tiles had to be replaced and caulking all the tiles again, plus waterproofing the wall and then painting the total washroom. Also our Kitchen was painted, including extra

We have had G & G do painting and repairs to our shower. They have done excellent work - the one problem is that often emergencies or health interfere with their planned commitment - however, they can be totally trusted and do a great job when they do arrive to work. Sometimes it takes longer than planned because of the above mentioned situations. Their price is good and we would have them again. I would let people know that timing is sometimes an issue but trust and good work is very good.

Approximate cost of services:
$800.00
What could this company do to improve their services?
Try harder to keep to timing or inform people of the flexibility with plans because of various circumstances - emergencies, etc.
Any advice to offer fellow homeowners facing a similar project?
I would just let them know that they do a great job and can be trusted with your house keys, but if time is of the essence to them then they might be frustrated, but we were not in a hurry and they were most accommodating and always informed me when they were going to be late or couldn't make it because of an emergency or other situation. They also clean up after and that is a plus.
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Company Response

Thank you Ann for your review. You are right for emergencies as we are known to deal with floods and or water leaks in condo's. It was unfortunate that while working on your project I pulled a muscle in my chest and had to delay for a week. Thank you so much for the trust and we are glad that you are happy with our work. Once again, thank you and God Bless. Regards, Gail & Gilles