Reviews

10/10

We have had them a few times. Most recently it was an emergency and they were right there. Now I totally understand when they email and mention they had an emergency and cannot make it for other work we have had done. They do a great job, their prices are good and they clean up after. Totally trustworthy. The part was under warranty.

Approximate cost of services:
$40.00
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Company Response

Thank you very much for your review Ann. We are glad that you brought up the emergency issue. Most of the calls we are getting are from regular clients like you that trust what we do and have confidence in our services. It's always a pleasure to work for you and Don. Should you need anything we are just one phone call away. Once again thank you very much.
Regards,
Gail & Gilles

10/10

We have had G & G do painting and repairs to our shower. They have done excellent work - the one problem is that often emergencies or health interfere with their planned commitment - however, they can be totally trusted and do a great job when they do arrive to work. Sometimes it takes longer than planned because of the above mentioned situations. Their price is good and we would have them again. I would let people know that timing is sometimes an issue but trust and good work is very good.

Approximate cost of services:
$800.00
What could this company do to improve their services?
Try harder to keep to timing or inform people of the flexibility with plans because of various circumstances - emergencies, etc.
Any advice to offer fellow homeowners facing a similar project?
I would just let them know that they do a great job and can be trusted with your house keys, but if time is of the essence to them then they might be frustrated, but we were not in a hurry and they were most accommodating and always informed me when they were going to be late or couldn't make it because of an emergency or other situation. They also clean up after and that is a plus.
1 of 1 people found this review helpful.
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Company Response

Thank you Ann for your review. You are right for emergencies as we are known to deal with floods and or water leaks in condo's. It was unfortunate that while working on your project I pulled a muscle in my chest and had to delay for a week. Thank you so much for the trust and we are glad that you are happy with our work. Once again, thank you and God Bless. Regards, Gail & Gilles