Windows By Installer

They did a great job showing us our options and giving us estimates. Once we decided they came out to double check all the sizes and ordered the door. Once it arrive they came out and very efficiently removed the old door and put up the new door and side windows. They insulated it well and it looks beautiful. Once the alarm company came out to reattached the alarm, Window by installer came out to put on the finishing touches. It is a beautiful door which is very sturdy and well constructed. It was much warmer this winter!

Best company I have ever dealt with in regard to home improvement. Sales man answered my call and scheduled appointment. He arrived exactly on time. He educated us about windows and sold us the best product for our needs. He did not try to sell us a product that wouldn't get us a return on our investment in regard to energy efficiency or resale. I then visited the showroom and our sales person made sure he was there to greet me in person. Once we committed to the purchase, they were back out for the official measurements at the exact time they scheduled. Windows were installed in a timely manner and the final product looks great.

Wbi installed 8 double hung vinyl windows on the back side of our house.
1. The job was scheduled approximately one month in advance and they arrived exactly on the day scheduled.

2. They did the entire job including prep, installation, caulking and clean-up all in one day.

3. The product and installation exceeded our expectations. It is a real quality job.

4. There were two minor snags which Wbi addressed promptly.

5. Overall, we could not be happier with the product and installation. I would recommend Window by installer and their products to anyone.

The integrity of the original windows installed in our home was failing. The sales rep at Windows By Installer was very experienced and knowledgeable. He came out to our home to assess what we needed and then we met with him in the showroom to review his recommendations and learn more about the types of windows available. We wanted to install a high quality window that was energy efficient and we wanted something that would last for the lifetime of our home. The neighborhood association had to also approve our selection and choosing professionally installed Pella Architect Series made their approval easy to obtain. Given the size of the job, it took about 10 days to replace every window in our home. The installation went very well and the workers were very experienced, professional, friendly, clean and prompt. They took time to answer any questions we had as they went and they enjoyed doing their work. We could tell they took pride in what they did. That is our overall impression of Windows by Installer. Both the owner and the sales rep came out to inspect the wok as it was on going. Their main goal was to make sure we were satisfied and they took pride in the work they were doing. Finally, the Pella Window rep who came out to measure all of our windows was also very knowledgeable and professional. The windows were custom manufactured just for our home. The Pella technical support was very helpful when I called them about questions regarding the window warranty and painting requirements. One Awning style window came with a slight defect, a scratch in the glass, and Pella agreed to replace it immediately without question. So, overall, we are very pleased both with Windows By Installer and Pella Windows and we would recommend them to anyone needing replacement windows in their home.