Service Experts Home Services by Enercare

Formerly Niagara Service Experts Heating & Air Conditioning
Heating & Air Conditioning
St Catharines ON L2N1H4
Write a Review
Write a Review

Recommended Professionals

99%(35 reviews)
90%(92 reviews)
91%(9 reviews)
99%(35 reviews)
90%(92 reviews)
91%(9 reviews)
HomeStars
Heating & Air Conditioning
Service Experts Home Services by Enercare
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

90%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Service Experts Home Services by Enercare

Average customer rating:
9.5 10 (65 reviews)

Sort by

Edna /  April  in
Edna / April in
2 reviews Niagara Falls, ON
10/10

Had new furnace and central air installed

The team at Mackay's is Amazing .... the sales rep Peter was very proffessional and the install guys Andrew and his co worker were just as amazing.... they caught some things that were against code on the old unit and fixed it right away. PLEASANT PUNCTUAL REPS ... GREAT PRODUCT AT A DECENT PRICE WITH A GOOD WARRANTY ??

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

While we love receiving great reviews, we believe there may be a mistake. This is Service Experts of Niagara, not Mackay Heating and Cooling. We wanted to let you know so you can give them the accolades they deserve. We hope you're having a great holiday season!

Private User
Private User
Private User reviews Ridgeway, ON
10/10

HRV installation

This is the second installation I have had done by this branch of Service Experts. Last year I had the furnace and AC installed by Dan. Arrived on time and worked efficiently to install both to our complete satisfaction. This week we had an HRV unit installed by Chris and Darren. Again they arrived promptly, worked efficiently and completely cleaned up afterwards. Husband is very pleased with the neat job and the fact that they consulted during it to explain things and seek our preferences as to where water line and exhaust exits would be. We are extremely satisfied with both jobs.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

We appreciate you choosing us for your installation services and are happy to hear that the team provided you an excellent experience in both situations. We look forward to continue working with you and hope you have a wonderful fall!

Private User
Private User
Private User reviews Brantford, ON
10/10

New furnace, a/c, air exchanger and all new duct work!

Service Experts installed a new furnace and ac unit in our 50 yr old home. Once turned on, the smell of smoke filled our house from the nicotine-coated ducts, courtesy of the previous owner! Cleaning the ducts did nothing, so our only option was to replace all of the ducts in our bungalow. Brian did a fabulous job minimizing the damage to our finished ceilings in the basement while replacing the ducts. The work was done efficiently and the jobsite cleaned up every night. We were even given portable heaters to use during the period without a working furnace! Excellent work for an excellent price!

Approximate cost of services:
$16,000.00
Was this review helpful?
Company Response

We appreciate you choosing us for your HVAC and indoor air quality services and are happy that you were pleased with the team's work and service. We hope that you are enjoying your new systems and fresh, clean air and we look forward to continue working with you!

ED in Hamilton
ED in Hamilton
1 review Hamilton, ON
10/10

AC and Furnace

Brian and Shane installed new AC and furnace (Lennox) nice neat install. On time,, Glen salesman was helpful, Had an issue with AC 1 month after install, Clarke responded on a Sunday within 1 hour missing his family BBQ!!! to fix issue. I would strongly recommend this company. Service is excellent!

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Thank you for this great review and recommendation! We are happy to hear that the team provides you great work and service and we look forward to continue working with you.

Private User
Private User
Private User reviews St. Catharines, ON
10/10

A/C and furnace

we had Brian and Shane from Service Experts Niagara put a new A/C and furnace in today. It is a Lennox of course. They showed up on time, friendly did a great job. They cleaned up and showed us all of what they had done. We have dealt with this company before and would recommend them for sure. This company was friendly from the start with a phone call and Tom letting us know exactly what we needed. Give them a try!!!

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you for this great review and recommendation! We are happy to hear that the team provided you great work and service and we look forward to continue working with you. Thank you for choosing Service Experts!

Annette
Annette
1 review Niagara Falls, ON
10/10

Air conditioning maintenance

Mike answered all my questions and was pleasant and efficient. Very pleased with his semi annual visit.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

We are happy to hear that Mike provided great work and service and we look forward to working with you again!

Max and Mary in Toronto
Max and Mary in Toronto
1 review Niagara Regional Municipality, ON
10/10

Servicing of furnace and Air conditioner

We are extremely happy with the service we have received from all your representatives. John B. has been especially helpful. He has been courteous, professional, and very knowledgable in dealing with all our concerns, both regarding our furnace and air conditioner, as well as other areas of maintaining our home in its best condition. Your company is to be congratulated.

Approximate cost of services:
$280.00
Was this review helpful?
Company Response

Thank you for taking the time to write this wonderful review for John. We love getting feedback on our technicians and thank you for your kind words. We appreciate your business and look forward to continue working with you!

Tony in Saint Catharines
Tony in Saint Catharines
1 review Saint Catharines, ON
9/10

air conditioner service

Service rep was very good. He explained what he was doing. He cleaned the equipment and told me what to do to keep it clean. I would be pleased if the same service rep came back to service the furnace in the fall.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Thank you for taking the time to write this great review! We look forward to continue working with you!

Cathy in Dundas
Cathy in Dundas
1 review Hamilton, ON
10/10

Air conditioner/furnace service

Extremely pleased with the service provided by John B, very professional and thorough. John even hooked up the outdoor hose when servicing the air conditioner! Would highly recommend Service Experts Heating and Air Conditioning.

Approximate cost of services:
$245.21
Was this review helpful?
Company Response

Thank you for this great review and wonderful recommendation. We are thrilled to hear that John provided you great customer service and we appreciate your business!

callawayno1
callawayno1
1 review Thorold, ON
10/10

furnace service

furnace service on a prepaid contract all things are running good, very satistfied with the maintenance.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you so much for this review! We appreciate your business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Service Experts Home Services by Enercare

We're Service Experts Heating & Air Conditioning. Expert Service, Guaranteed. That's our commitment to you. . . and we put it in writing with our 100% Satisfaction Guarantee. Service Experts is your source for central air conditioning repairs and furnace repairs because we sell, service and install more air conditioning ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in St. Catharines?