Vinylbilt Windows and Doors

I received prompt and excellent service for a window lock replacement that was broken when the window was closed. The window and lock is of good quality and was broken due to misuse. The replacement lock was provided to me at no charge, which I fully expected to pay for. They are an excellent company to deal with.

The seal failed in the double-pane window, allowing moisture to accumulate inside the glass. Vinylbilt searched the job using the warranty number on the window, and replaced the glass for the cost of labour. The company was very accommodating in scheduling the date and time, and the installer was efficient and professional. We are pleased with the result, and would consider Vinylbilt for future window and door projects.

Man was POLITE & knew his job, recommended other side window needs replacing also so is ordering another and will return to install it when it's in.

Vinylbilt was very helpful in providing replacement parts for our windows at no charge. Great customer service and support.

Courteous, knowledgeable and professional. Very prompt answering phone or emails inquiry. The customer service provided is exceptional.

Maris of Vinylbilt sent n\c parts through a technician for 9 year old window in an existing home. Great service, since I wasnt the original purchaser and saved on shipping! Only required photos.

Needed to replace a handle on our bathroom window. Maris and her team were easy to deal with and most professional.

One of our Vynilbilt windows had a stressed crack. After getting in touch with a number of companies offering home window repairs, I contacted the manufacturer Vynilbilt. They were quick to respond with a competitive quote, which I accepted. From there on, the process was smooth and professional. Their communication was top-notch. Moreover, the installation by Jonathan, one of their employees, was superb. He was meticulous, paying attention to the details. All in all, this was an excellent experience. Thank you.

i like dealing with vinylbilt. its always easy to get a hold of them and Jonathan is very professional

Copied from unsolicited note I sent today...
Hi Maris
Thanks for arranging to have your service tech here to look into our leaking windows.
Your service man suggested poly foam strips placed on the outside jamb slots. I just happened to have suitable foam and have forwarded a pic with one installed.
I think this is potentially a good solution so we agreed to try it this winter and see how effective it is.
If not, he said just contact you again in the spring.
By the way, Johnathan and Salvatore were very helpful....great guys and an asset to be representing your company!
Sincerely
Chivers