Maple Window & Eaves Cleaning Inc.

From beginning until the job was completed, i was very happy with the service and quality of work. They dealt with communication and service as a top tier professional company.

The guys at Maple were great. They actually came early to do the job, they cleaned up our eaves quickly and then cleaned up and did not leave a mess around the house. The workers were courteous and respectful and we would definetley hire them again.

I have hired Maple Window for two different properties and I HIGHLY RECOMMEND them. Yitzie and his crew were very courteous, punctual, clean and helpful in getting the job done. I was very satisfied with the services provided and I would use them again!

we have used maple windows & eaves for 4 years now. The service and employees have always been very professional and do a great job. I have referred them to many neighbours and everyone has thanked me after words. the price is competitive and well worth it. I highly recommend them!

The crew did an amazing job! our gutter is very cleaned, and they even make some very very useful recommendations and point out some conditions that we were not aware of. Thank you so much for everything.

I found Maple Window & Eaves Cleaning through Homestar and saw that they had a high rating and great reviews therefore I decided to hire them. Overall, they did the job, however were poor in communicating – they cleaned my eaves trough without telling in advance and I had to follow up several time for them to respond to my questions.

I called them the week of July 29th to book an eaves trough cleaning. They advised me that someone would come and clean my eaves trough the following week. I was told that I did not need to be home since the work was being done outside. However I wanted to be home because we just moved into our house and would like to know the condition of the eaves trough - I just wanted to know if I had to replace it soon or if it was good for another couple of years; a simple request. The person on the phone told me I would either receive a call or email to confirm the time and date.

I got home on Monday August 5 (Civic Holiday) and found their sign on my lawn. I received no phone call or email advising me that they were coming. I called them the next day to ask why I did not receive a call. They apologized - I told them I wanted to know what the condition of my eaves trough were. The person said she would get back to me, however it was over a week and I still did not receive any news on the condition of my eaves trough. After that, I emailed them and called them a number of times – with no response. My only correspondence was an email from a Yahoo account with an invoice to pay for their services.

From the invoice email, I emailed them back asking that I get in touch with the person that cleaned my eaves trough (I would like to know the condition of them). One week went by with no answer. Then on August 12th, I received an email from the owner apologizing - she had been away and that even though the invoice come from her email, it was not her sending it. In my opinion as a “customer” it doesn’t matter whose email it came from – if someone from the company was able to send me an invoice through email then someone from the company should be accountable to respond. The owner forwards my request to an employee and tells me the employee will get back to me with my request. However, the employee NEVER did.

Finally after I sent them a number of emails to follow up – the owner sent someone to look at my eaves trough. On August 23rd, over 3 weeks since I initially called Maple Window Eaves Cleaning Inc. – someone came to my house. He was great, answered all my questions and took the time to educate me about eaves trough. I was very satisfied with the service that the person provided.

Although I finally got the service I wanted, the hassle that I had to go through just to get it was not worth it. The person who came to look at my eaves through advised me that I should repair one of the eaves trough piping and that his company does this sort of work. After what I been through with this company…I am going to look somewhere else to get it fixed.

I would like to recommend Maple Windows and Eaves. The service is prompt, efficient and thorough. After the strong rains of this summer, I placed a call and left a message that I needed my eaves cleaned. The next day, I had two men from Maple up on my roof, thoroughly cleaning the leaves and debris from my eavestrough. They even made a repair on the spot to part of the eaves. After the next heavy rain, my basement was dry. Their work on my windows is equally well done. I have storms, and they ably removed all parts of the window (inside and out) to do a sparkling job. Maple Window and Eves has pleasant and hard working people. They really care about my needs as a customer. Maple Window and Eaves is a necessary and enhancing component in home maintenance.

I contacted Maple WIndow & Eaves Cleaning to help us clear a blockage in our eavestrough and to, generally, clean the eaves. I was very impressed with their service! Before beginning work, the workman knocked on our door and politely informed us about a) who he was b) what he was doing. Then, he got to work just hours before a huge thunderstorm overtook Toronto. Obviously, he did an excellent job...because everything moved smoothly through the eaves. I have no hesitation recommending this team if you want upfront, reliable and above reproach service. Thanks Maple WIndow & Eaves!

I have been using Maple Window's and Eaves Cleaning for 2 years now. I always find their team to be polite, courteous and willing to go the extra mile. I always feel that they take the time to make sure the job is done right and to my satisfaction. They have been extremely helpful with little things too; like replacing a light bulb at the top roof of my house. I would highly recommend their team to fulfill the job of cleaning your windows and eaves.
A very happy customer,
Mitch

I used maple window and eaves cleaning they were amazing!windows and eaves cleaned thoroughly,Sam & Narase were nice,polite&very professional. They couldnt have done anything better! I have recommended them to my friends and I'm sure you will be happy after you have used them too!