Maple Window & Eaves Cleaning Inc.

I have tried many Companies in the past. I have not been satisfied until i tried Maple. These guys were amazing. Clean! Courteous! Efficient! Excellent value! You have me as long term customer!

Great job. Fast clean, in and out no fuss. Even did the little extra things that others overlook or charge more to do. Great team, used them before and would use them again no question.

Found online. Good clean work on my 4 story apartment building. Cleaned 3 stories from outside and then came inside for fourth. Guys were respectable of people's apts, took shoes off etc. I'd use them again. Easy to deal with.

I've been using Maple now for 4 years and have been very pleased with their level and quality of service. They are timely, the work they do is comprehensive, and they are always pleasant. I have recommended them to my parents who have also been quite pleased.

From beginning until the job was completed, i was very happy with the service and quality of work. They dealt with communication and service as a top tier professional company.

The guys at Maple were great. They actually came early to do the job, they cleaned up our eaves quickly and then cleaned up and did not leave a mess around the house. The workers were courteous and respectful and we would definetley hire them again.

I have hired Maple Window for two different properties and I HIGHLY RECOMMEND them. Yitzie and his crew were very courteous, punctual, clean and helpful in getting the job done. I was very satisfied with the services provided and I would use them again!

we have used maple windows & eaves for 4 years now. The service and employees have always been very professional and do a great job. I have referred them to many neighbours and everyone has thanked me after words. the price is competitive and well worth it. I highly recommend them!

The crew did an amazing job! our gutter is very cleaned, and they even make some very very useful recommendations and point out some conditions that we were not aware of. Thank you so much for everything.

I found Maple Window & Eaves Cleaning through Homestar and saw that they had a high rating and great reviews therefore I decided to hire them. Overall, they did the job, however were poor in communicating – they cleaned my eaves trough without telling in advance and I had to follow up several time for them to respond to my questions.

I called them the week of July 29th to book an eaves trough cleaning. They advised me that someone would come and clean my eaves trough the following week. I was told that I did not need to be home since the work was being done outside. However I wanted to be home because we just moved into our house and would like to know the condition of the eaves trough - I just wanted to know if I had to replace it soon or if it was good for another couple of years; a simple request. The person on the phone told me I would either receive a call or email to confirm the time and date.

I got home on Monday August 5 (Civic Holiday) and found their sign on my lawn. I received no phone call or email advising me that they were coming. I called them the next day to ask why I did not receive a call. They apologized - I told them I wanted to know what the condition of my eaves trough were. The person said she would get back to me, however it was over a week and I still did not receive any news on the condition of my eaves trough. After that, I emailed them and called them a number of times – with no response. My only correspondence was an email from a Yahoo account with an invoice to pay for their services.

From the invoice email, I emailed them back asking that I get in touch with the person that cleaned my eaves trough (I would like to know the condition of them). One week went by with no answer. Then on August 12th, I received an email from the owner apologizing - she had been away and that even though the invoice come from her email, it was not her sending it. In my opinion as a “customer” it doesn’t matter whose email it came from – if someone from the company was able to send me an invoice through email then someone from the company should be accountable to respond. The owner forwards my request to an employee and tells me the employee will get back to me with my request. However, the employee NEVER did.

Finally after I sent them a number of emails to follow up – the owner sent someone to look at my eaves trough. On August 23rd, over 3 weeks since I initially called Maple Window Eaves Cleaning Inc. – someone came to my house. He was great, answered all my questions and took the time to educate me about eaves trough. I was very satisfied with the service that the person provided.

Although I finally got the service I wanted, the hassle that I had to go through just to get it was not worth it. The person who came to look at my eaves through advised me that I should repair one of the eaves trough piping and that his company does this sort of work. After what I been through with this company…I am going to look somewhere else to get it fixed.