Watermart

Water Filtration & Purification
Toronto ON M4M 3L1
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88%

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Reviews for Watermart

Average customer rating:
9.9 10 (648 reviews)

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Ruben from Toronto
Ruben from Toronto
3 reviews Scarborough, ON
10/10

Water Softener Configuration Change

We are Watermart's customer for close to 16 years now with our reverse osmosis system. Five years ago, our daughter sold their house and we recovered the installed water softener. We contracted Watermart to have it re-installed in our house. During my visit to Watermart's store to buy some reverse osmosis filters for our house and that for our kids (3 systems in all), I asked Dave if we need to change the filters for our water softener and he said that we need to change it due to possible bacteria growth in the carbon filter. For a retired person to change the resin and carbon filters every 2 years will be expensive and Dave suggested to remove the carbon and have it only as a pure softener. We agreed to do the job with the agreed amount.
Ken was dispatched to do job. He found out that there were 2 tube containers, one for resin and one for carbon. Dave thought that we have a single tube configuration. There's a need to remove one tube requiring re-piping. With additional labour involve, Dave gave me a very reasonable change in the agreed quote. Dave, you are a very honest person to do business with.
Ken did the hard work, when I say hard work ... it's hard and involved heavy lifting of all the resins and carbons. Ken studied carefully how to do the reconfiguration avoiding any mistakes. After the job was done, Ken ensures that there's no water leakage as well as he cleaned up everything. He is very polite, courteous and very patient with all my questions as I asked too many of them.
It's really been a pleasure doing with business with Watermart. They are very professional in their business dealings.
Thanks Dave & Team !!!

Approximate cost of services:
$350.00
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Company Response

Ruben it has been a pleasure serving yourself and your family for all of these years. Thank you so much for your kind words regarding our honesty. I do feel that the only way a small business can succeed these days is to be straightforward, reasonable and reliable. I am so glad to hear that you appreciate these things in Watermart. Any time you guys have questions, never hesitate to pick up the phone. Many thanks once again, Ruben. All the best! Dave.

Willis from Richmond Hill
Willis from Richmond Hill
2 reviews Richmond Hill, ON
10/10

3 stage filtration system

I just brought 3 stage filtration system form Watermart . Scott is a very profession tech . After finished the installation , He explained every detail about using this staff . I finally can get the clean water now.

Approximate cost of services:
$500.00
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Company Response

Hi Willis. Thank you very much for your business and for your review. I'm glad you felt that Scott gave you great service and that you're happy with the product. Please give us a call any time if you have questions. Thank you once again. Dave.

Steve from Toronto
Steve from Toronto
1 review Toronto, ON
10/10

Filter Change,

Great job Scott! Our water system works great and the water tastes even better. Dave and his team are doing wonderful work! I would recommend this company for any of your drinking water problems or systems.

Approximate cost of services:
$300.00
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Company Response

Hi Steve. Many thanks for the kudos (Scott says "thanks" as well). Please give us a ring any time if you have questions about your water system or about water issues generally. We're always glad to help. Thanks once again. Dave.

Dianne Shortt from Markham
Dianne Shortt from Markham
5 reviews Markham, ON
10/10

Reverse Osmosis System yearly maintenance

I would highly recommend Watermart. I have been using them for over 17 years and they are wonderful. Ron is exceptional and I trust him completely. Honesty and integrity are very hard to find these days, and this company has it all. When you have found the best, why would you ever change? Dianne

Approximate cost of services:
$225.00
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Company Response

Thank you so much for your kind words, Diane. Ron passes on his thanks as well. We really do try to keep it simple: Great products, great service and straightforwardness without gimmicks. It's great to hear when that is recognized for what it is. Thank you so much for your years of business and for your review. Please let me know anytime if you have questions. All the best! Dave.

Kim from Toronto
Kim from Toronto
1 review Toronto, ON
10/10

Reverse osmosis

I have used Watermart for a number of years. Today Scott came to change the filter in our system. As usual he was on time, polite and hardworking. our kids love chatting with him too!

Approximate cost of services:
$300.00
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Company Response

Hi Kim. So glad to hear that you (and your kids!) were happy with Scott's service. Many thanks for your business and your kind words (Scott says "thanks" too!). Please give us a call any time if you have questions about your water system or water issues generally. Sincerely. Dave.

Graham in Toronto
Graham in Toronto
6 reviews Toronto, ON
10/10

Home Water Filtration

I loved working with Dave and his team of water filtration specialists. I wanted to install a filtration system that I could use for both my drinking water and also to use for my high tech fish tank. Dave made some great recommendations that suited my rather unique needs perfectly. I have no complaints. Everything from beginning to end was handled in with professionalism. Thanks Dave, keep up the good work!

Approximate cost of services:
$700.00
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Company Response

Hi Graham. Thanks for your business and your kudos. I'm very happy to hear that Watermart met your needs - both for your fish tank and drinking water. I was also glad to hear that your aquarium has since expanded to incorporate a dozen or so different species and that you are considering raising sea horses and rare asian sponges. I'm glad we could help so far. Please let me know any time if you come up with more questions and we can help with the expansion. Many thanks once again. Dave.

Jade from Toronto
Jade from Toronto
1 review Toronto, ON
9/10

Water Filtration

Watermart provides a top quality water filtration services. We recently had Scott, a Watermart technician come out to provide maintenance on our system. Scott not only works quickly and is very professional, he actually remembered I was pregnant during last year's visit and didn't ring the doorbell so as not to wake the baby! (Very appreciated!). Great company, awesome service, and terrific product.

Approximate cost of services:
$150.00
What could this company do to improve their services?
If I could change one thing, the company should provide a longer warranty on the taps that are installed with the system. They seem to break after about a 18 months, even the higher end models.
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Company Response

Hi Jade. Few things are worse than waking a sleeping baby! I'm so glad to hear that Scott did a great job and that you're happy with our products. I have passed on your thanks. Please give us a ring any time if you have questions. All the best! Dave.

Har in Mississauga
Har in Mississauga
6 reviews Mississauga, ON
10/10

RO install and service

My system was installed, and just recently serviced by WaterMart.

The technician is Scott and I applaud him for the care and professionalism he exudes.

I have a baby at home and when we got him ready for his nap, Scott immediately tried his best to keep his install even quieter, to ensure he did not wake up my son. He did this without being asked! Thoughtfulness like this and fantastic service is why I will recommend and continue to use Watermart.

Approximate cost of services:
$400.00
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Company Response

Hello Har! Many thanks for your kind review and for your business. I'm always thrilled to hear that our technicians exhibit both professionalism and consideration. (And I'm glad he didn't wake up your son). Anytime if you have any questions for myself or the technicians, please let us know. Scott sends his thanks back as well. All the best. Dave.

Yuri from Toronto
Yuri from Toronto
1 review Toronto, ON
10/10

Water Filter

I've been using Watermart filters for several years in my kitchen and in the shower. Not only is the product amazing, the service is outstanding. I love that I get a reminder call when it's time to change the filters and I look forward to seeing Ron, Scott, and Ken every year! They are always so friendly, knowledgeable, punctual and it kind of feels like you're just catching up with an old friend.

Approximate cost of services:
$200.00
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Company Response

Hi Yuri. I am very glad to hear that you continue to be happy with our products and especially happy to hear that you think our service is top notch. We really do have a great team at Watermart - and I'm very happy to hear that our customers can see it, too. I have passed on your kind words to the guys who send back their thanks. Please let any of us know any time if you have questions. All the best. Dave.

Joe from Richmond Hill
Joe from Richmond Hill
1 review Richmond Hill, ON
10/10

Water Filter Change

I have been using WaterMart to have my filters changed for a few ears now. Scott has changed my filters each time and has always done an awesome job with every aspect of the service. WaterMart will remain my go to for filter servicing.

Approximate cost of services:
$350.00
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Company Response

That's great to hear, Joe! I'm glad to hear that you're happy with Scott. He really is a professional who likes to go the extra mile for our customers. Many thanks for your years of business and your kudos. Please let any of us know any time if we can help. Thanks once again. Dave.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991. Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Mississauga, King City, ...
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