Watermart

Water Filtration & Purification
Toronto ON M4M 3L1
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88%

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Reviews by rating (past 12 months)

Reviews for Watermart

Average customer rating:
9.9 10 (648 reviews)

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Eve - Seahorse Canada from Toronto
Eve - Seahorse Canada from Toronto
1 review Toronto, ON
10/10

water filters

Such a knowledgeable company -- and one who cares! I've been with them for years and wouldn't dare go anywhere else! I just said to Scott - though you only come once a year - it's like you're family - he always does such a great job. Linda in the office - will really go the extra mile for you. She listens to what you want and follows up to make sure all is done right... which it always is! Bravo to a company who cares - about their work and their clients!

Approximate cost of services:
$700.00
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Company Response

Hi Eve. Yay for us! Many many thanks for your compliments. It is becoming a tough world for small business and it's great to hear that we're differentiating ourselves such that our customers come back year after year. Both Scott and Linda pass back their thanks as well. Any questions, any time, let us know. Many many thanks. Dave.

Sylvia in Thornhill
Sylvia in Thornhill
2 reviews Maple, ON
10/10

Water Filter Change

Linda and Scott from Watermart are always professional, reasonable and reliable. My mother-in-law recommended them a year ago and I'm glad we used Watermart for our Water Filtration System needs.

Approximate cost of services:
$230.00
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Company Response

Wow! How often do you hear that advice from your mother-in-law worked out? High praise ;) Myself, Linda and Scott all thank you for your Kudos, Sylvia. Please feel free to get in touch with an of us any time if you have questions. Many thanks. Dave.

Sandra from Vaughan
Sandra from Vaughan
1 review Thornhill, ON
10/10

watermart to change filters

Scott was very efficient, polite, knowledgeable and prompt. Could not ask for better. He was also very tidy , came very equipped. I will definitely have him return next year.

Approximate cost of services:
$170.00
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Company Response

Hi Sandra. Scott passes his thanks back to you for your kind review of his service. It is always great to hear that any of the technicians are prepared, polite, knowledgeable, prompt - an overall professional. Thank you once again for your business. Sincerely. Dave.

R Nielsen in Toronto
R Nielsen in Toronto
2 reviews Toronto, ON
10/10

Water filtration system

Based on very positive Homestars reviews, my partner and I selected Watermart to install a water purification system last year. The installer, Scott, was punctual, pleasant to deal with and very knowledgeable. This year, Scott returned to replace the filters. He also went above and beyond the original scope of the work: he replaced the water hook up line to our fridge (which another contractor had installed incorrectly). Thanks, Scott and Watermart for the clean water and the excellent service.

Approximate cost of services:
$200.00
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Company Response

Many thanks for the great review both for Watermart and for Scott. It's always great to hear when one of our guys go above and beyond for a customer. This year all of the technicians are taking their certifications to the next level. So hopefully he can wow you again next year. Many thanks once again. All the best. Dave.

Sarojni from Toronto
Sarojni from Toronto
1 review East York, ON
10/10

Water Filter System

Scott did an amazing with servicing our water filter system He arrived on time. He was friendly and thorough. He was explicit with the instructions about what measures that had to be taken after his departure, hence the reason for us always requesting him to service our system. Thanks for an excellent job Scott.

Approximate cost of services:
$400.00
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Company Response

Hi Sarojni. I'm so glad to hear that you were happy with Scott's service again this year. He's now at 6 great years with you! I have passed on your kind words and he sends his thanks. Thanks for your business. Please get in touch with me any time if you have questions. Dave.

Angela G from Oshawa
Angela G from Oshawa
1 review Oshawa, ON
10/10

VitaTech Water system installation

Scott installed our new water system. He was amazing. He came on time, completed the install in a professional manner, clean up after himself and took the time to thoroughly explain the system. Scott was very friendly and polite. What a nice guy!

Approximate cost of services:
$190.00
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Company Response

He is a great guy, isn't he? Scott has been with us for about 10 years now. As a WQA Certified Technician he is a model of professionalism and experience. I have passed on your kind words to him and he sends back his thanks. Thank you once again for your business, Angela. Have a great summer! Dave.

jj_dynomite_1
jj_dynomite_1
4 reviews Toronto, ON
10/10

Water purification filter & membrane replacement

Always when June rolls around I get a call from Watermart to replace the year-old filters (and every three years, the membrane) of our under-counter reverse osmosis water filtration system, as well as our shower head filter. Ron (in 2012, 2013) and Scott (in 2011, 2014) always aim to show up promptly and are personable and respectful (e.g. taking off shoes prior to entry). They also aim to educate customers on the functioning of the RO filters, e.g. demonstrating the type of residue that accumulates by showing an old filter/membrane next to the new/replacement one. It is not often that I look forward to the appearance of a handyman to our home, but I appreciate Watermart's service and staff very much and am happy to recommend them to anyone with water purification needs.

Approximate cost of services:
$330.00
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Company Response

Hi JJ. What a great testimonial to the professionalism (and friendliness) of our technicians! I have passed your kind words to both Ron and Scott who send back their thanks. It is great for them (and for me) to know that their expertise and professionalism is noticed and appreciated. The whole team thanks you for your business year after year. Please let any of us know any time if you have questions about your water or your reverse osmosis system. All the best. Dave.

marsha from Richmond Hill
marsha from Richmond Hill
1 review Richmond Hill, ON
10/10

reverse osmosis filter change

I had Ken come by and change my filter. I would really like him to get recognized for his amazing work efforts. He is really professional and super helpful. Not only did he clean out the bottom of my sink, but he organized when he put everything back. I was also 15 min late because of traffic and he waited patiently for me to come home. Which yes means he was exactly on time for my scheduled call?!! how many service guys are ever on time??? they are usually always late. It was soo refreshing to have Ken .

Approximate cost of services:
$220.00
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Company Response

Hi Marsha. Ken has proven himself to be a great addition to the team - and we all recognize it! He has been getting great feedback all 'round. (He passes back his thanks for your kudos, btw). Concerning timing: We really do our best to run a tight and timely ship. No one wants a window of "sometime between 12 & 6". I'm very glad to hear that you're happy with Ken and with Watermart. Many thanks for your business and your kind words. Sincerely. Dave.

Barb from Toronto
Barb from Toronto
1 review Thornhill, ON
10/10

water treatment system for cottage

WaterMart provided a compact under-sink water treatment system for our cottage. They were very easy and courteous to deal with, answered all our questions and concerns, even over the phone when we installed the system at our cottage. I would recommend their products and services without hesitation.

Approximate cost of services:
$400.00
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Company Response

Hi Barb. I'm glad to hear that the cottage system is working well for you. It is nice to go into cottage country without having to take up heavy jugs of water. Thank you once again for your business (and your kind review!). Sincerely. Dave.

Deborah and David from Toronto
Deborah and David from Toronto
1 review Toronto, ON
10/10

Reverse Osmosis Maintenance

We have been using Watermart for over 30 years for both our business and home systems.We are completely satisfied with both their products and service. Today Ken changed and cleaned our home system. He was prompt, courteous, very pleasant and attentive,leaving us with excellent instructions and a smile!

Approximate cost of services:
$200.00
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Company Response

Now that's what I call a testimonial! Thank you so much, Deborah and David for your kind words and all of your years of business. Ken is relatively new to us and I'm glad to hear he passes the test with experienced clients such as yourselves. He sends back his thanks. Please let me know any time if you ever have questions. Thank you once again. All the best. Dave.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991. Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Mississauga, King City, ...
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