Watermart

Water Filtration & Purification
Toronto ON M4M 3L1
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88%

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Reviews by rating (past 12 months)

Reviews for Watermart

Average customer rating:
9.9 10 (648 reviews)

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Han
Han
1 review Toronto, ON
10/10

Water softener and filtration system

Kenny is a very knowledgeable technician. Show up on time. Everything is set up smoothly and prefect. Kenny also explained the maintenance procedure clearly. I wouldn’t hesitate to recommended the service from Watermart.

Approximate cost of services:
$2,700.00
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Company Response

Hello Han. Thank you for taking the time to compliment Kenny on his work. I'm very happy to hear that you felt the service was setup without any issues and that you would recommend us. Please let us know anytime if you have follow up questions about your water treatment system. Sincerely, Dave, Kenny and the rest of the Watermart Team.

Mar in Toronto
Mar in Toronto
0 reviews Toronto, ON
10/10

Thank you!

Our water filtration system hadn't been used for a few months because of COVID closures, so we were excited to have received a call for service! Zia came in, knew exactly where to go, and left us with clear instructions on how to complete the service process before using and drinking the water. Thank you, Zia!

Approximate cost of services:
$0.00
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Company Response

Hello Mar. I'm glad we could get out to service your system despite the current environment. Thank you for your praise of Zia (he really is a great guy!), for your continued business and for taking the time to write us such a great review. Please let us know anytime if you have follow-up questions. Sincerely, Dave, Zia and the rest of the Watermart Team.

nicolelasko in Toronto
nicolelasko in Toronto
1 review Toronto, ON
10/10

Most amazing experience and quality product

Zia was my under sink water filtration system installer with Watermart.
He was so incredibly courteous, kind and respectful. This was one of my greatest contractor experiences in my home and I suggest anyone looking for a water filtration system use Watermart.

Approximate cost of services:
$1,200.00
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Company Response

Hi Nicole! Zia is a great guy to work with and I'm very happy to hear that you were pleased with his professionalism. And wow! "One of my greatest contractor experiences..." - very high praise. I have passed on your kind words to Zia and he passes back his thanks. Many thanks for taking time out of your day to review us and for your business. Please let us know anytime if you have questions. All the best! Dave, Zia & the Watermart Team.

James in Toronto
James in Toronto
4 reviews Mississauga, ON
10/10

Installation of under-sink water filtration

Excellent service in selecting a system to filter water and a quick efficient installation. We appreciate the help with getting this done for our new home as we wanted to ensure we had safe clean water for our kids. I would highly recommend Watermart!

Approximate cost of services:
$1,000.00
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Company Response

Hi James. I'm so glad to hear that we made it easy to choose a water system and that the installation went well. Having two kids myself I do understand why it is important to provide them with clean water. I'm glad our team came through for you. Thank you for your business, for taking the time to review us and for the recommendations. Please let us know anytime if we can answer any water questions. Sincerely, Dave & the Watermart Team.

Laszlo in Toronto
Laszlo in Toronto
1 review Toronto, ON
10/10

Water filter installation and yearly maintenance

I have been a Water Mart customer for over 2 years. Their service has been excellent. The system works very well. They are always on time reminding us and coming out for yearly maintenance. I have been very satisfied with their service.

Approximate cost of services:
$500.00
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Company Response

Hi Lazlo. The whole team very much appreciates your business over the last couple of years. Many thanks as well for taking the time to write us such a great review. I am very happy to hear that you are impressed with our service. Please be sure to let us know if at any time we don't meet your expectations. Sincerely, Dave & the Watermart Team.

black rose
black rose
2 reviews Toronto, ON
10/10

Filter change

The technician arrived with the time frame specified at the time of scheduling the appointment. Ken was polite and took the time to answer a couple of questions. He went over what I needed to do once the service was completed and gave me the card to follow. The next day I expected a copy of the invoice but since I did not receive it I phoned and Alison was pleased to assist me in this manner as well as my method of payment in receiving a copy. She was patience and friendly and willing to do whatever I needed. Thank you WaterMart for excellent service at both ends.

Approximate cost of services:
$330.00
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Company Response

Hello! We're certainly happy to hear that Ken arrived on time, was polite and happy to answer all of your questions. He is our head technician, has about 15 years of experience and we feel lucky to have him as part of the team. I do apologize for not getting the invoice to you right away - but I am happy to hear that Allison was able to help you quickly. Thank you for taking the time to post such a great review and for your business. Please get in touch anytime if you have questions. Sincerely, Dave, Ken, Allison and the rest of the Watermart Team.

Roy
Roy
1 review Brampton, ON
10/10

Replacement of R.O. filters

Last week George came by to change our RO filters and he was just amazing. First off he was punctual which is always great and George made sure to follow all health and safety guidelines (mask, social distancing etc.) which was greatly appreciated. He was extremely friendly and even fixed my tap that was spitting water instead of a smooth flow. Thanks George for being so awesome!!

Approximate cost of services:
$320.00
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Company Response

Hi Roy. "He was just amazing" are amazing words to hear about our techs. And really, you're right. In my opinion amazing as a colleague and as a technician. Glad you think so, too. I'm also happy to hear that everything was done safely with regards to PPE, social distancing, etc. Thank you for your kind words. George passes back his thanks as well. Please get in touch anytime if you have questions. Sincerely, Dave, George and the rest of the Watermart Team.

Melinda
Melinda
1 review Toronto, ON
10/10

Reverse Osmosis water filter installation

I purchased a reverse osmosis water filter over the phone from watermart. Zia came and installed it a week later. He was awesome - efficient, tidy and very knowledgeable. A few days later, the filter was still making a gurgling noise so I called the office and they sent Zia out again right away. He fixed the problem within half an hour and it’s been perfect ever since. There was no charge for the second visit. I would definitely use watermark again if I ever need another water filter. I love our reverse osmosis filter.

Approximate cost of services:
$1,000.00
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Company Response

Hello Melinda. Thank you for your business and for taking the time to write us such a stellar review. We all feel Zia is a great guy to work with. I'm happy to hear that you feel the same (He says "thank you, btw). I'm also happy to hear that we solved the issue quickly. So happy that you are happy with your system and our service. Let us know anytime if you have questions. Sincerely, Dave, Zia and the rest of the Watermart Team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Filter maintenance and faucet replacement

The service was quick and efficient. The technician, Samir, was very professional, courteous and followed all protocols for Covid prevention (I.e. mask, gloves, distancing). Overall a great experience. Highly recommend this company.

Approximate cost of services:
$220.00
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Company Response

Hello! Many thanks for taking the time out of your day to write us such a great review. It is great to hear that Samir did your service safely as well as professionally. Many thanks for your recommendation and your business. Sincerely, Dave, Samir and the rest of the Watermart Team.

William Dempster from Mississauga
William Dempster from Mississauga
2 reviews Toronto, ON
10/10

Water system filter servicing

I have used Watermart for years. They installed my system and I have had them service my system since then. I have always been completely satisfied with their service technicians and on this occasion "George" was again totally professional. He was on time and was wearing the appropriate PPE implements and completed the service quickly and efficiently. He also noted that a valve that was leaking slightly and he replaced to avoid any further issues. Thanks George.

Approximate cost of services:
$168.00
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Company Response

Hi William. The whole team very much appreciates your business over the years (Wow! Since 2004!). It is great to hear that you have been consistently satisfied with the service and that George was no exception. I'm also happy to hear that he was timely, efficient, did everything with the appropriate PPE and was proactive about a problem he saw. I have passed your comments onto him and he says; "tell him I say thank you". Please let us know anytime if you have follow up questions about your system or water issues generally. Many thanks once again. Dave, George and the rest of the Watermart Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991. Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Mississauga, King City, ...
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