Mersey Heating And Air Conditioning

Involves checking the furnace to ensure it is ready to be used for the winter. Changing filters, troubleshooting etc.

Technician - Stephen Oh - performed furnace tune up. Pleasant, efficient and explained what he checked on the furnace. Also explained service plans to help me save money. Very satisfied.

The water pump on our furnace was leaking. John quickly assessed the problem and suggested that the unit needed to be replaced.
He happened to have the part on hand; the job was completed within the hour. as usual, we were very satisfied with the service call.
We have been dealing with Mersey for over 30 years and are always happy with their work.

Provided checkout of furnace replaced air filter review of humidifier inspected CO inside and out minor adjustments etc. Very polite and efficient

John Park of Mersey Service Experts did a thorough job and explained everything he did as well as making recommendations for the future. We were very satisfied by the service provided by John Park . We have been customers of Mersey for 20 years and have always received the best service .

The serviceman was very knowledgeable and efficient, and took time to explain things. A small module was in need of replacement, and he suggested doing a duct cleaning, which I will try to arrange in the near future.

When we requested a maintenance service the first two times, the technician that came was very rude, unprofessional, disrespectful, and even yelled at us. However, when the next time a field supervisor John came by, it was a totally different experience. He did a thorough review of the furnace and provided answers to all the questions that we had in a very professional manner. We were pleased with the service and hopefully wouldn’t experience again what happened to us the first two times.

Mersey service experts are my go to guys for servicing my central air conditioning. They are reasonable, professional, knowledgeable, neat and punctual. I would highly recommend them to every one.

Very professional service. John Park, the service technician came right on time and did the annual service my 2 year old furnace. He carefully explained what he had done and why and provided sound advice on what I should consider for next year. He answered all my questions very clearly. John was a very nice fellow to work with.

Thomas was friendly, prompt, helpful and knowledgeable. He did a great job and was willing to set up duct cleaning and provide an extra filter for me.