- Approximate cost of services:
- $800.00
- Company Response
Thank you Ray & Lorna. It was a pleasure working with you. John
Thank you Ray & Lorna. It was a pleasure working with you. John
Hello Jenny Thank you for the very nice review. John
Thank you for the wonderful review. You are great ambassadors of our products. John
Your review is very much appreciated. It is always satisfying to hear how happy people are with our work. Thanks John
Hello Dina & Sam
Sorry for some inconvenience with the design on your transom. Glad we could get it right in a quick period of time. You were a pleasure to work with. Thank you very much for the wonderful review. John
Front door, sidelight and transom insert.
Hello Dave & Jayne
We are very pleased that you are happy with your entrance. Service is very important to us. It translates into great reviews, such as the one you have written. Thanks John
This is unfortunate. As based on the previous 87 reviews, I do not go out of my way to disappoint and dissatisfy my current or potential customers. I will take responsibility for my communication. What was understood as one thing was misunderstood as another. I never deceive people. I try to explain myself to the best of my abilities. In this case, there was a large misunderstanding on the privacy level of the stained glass doorlites chosen. Stained glass and wrought iron entrances are never 100% private unless, flat coloured textures are used. Light will shine behind clear or opaque textures, which will allow shadows or silhouettes to be visible (at night). There were frosted bevels in this particular model, which have clear spots. Yes, you can see directly into your home, when looking through these spots; if someone has their face right against the glass (no matter what time of day). This was demonstrated to this customer. Most stained glass and wrought iron has a 90% or above privacy level. This model was in that range. My apologies for the miscommunication. Regards John
Front door glass insert design and installation
Hello Cathy & Ron. Your review is very much appreciated. It is always satisfying to hear how happy people are with our work. Thanks John
Thank you Thelma and Peter. It was a pleasure working with you.
John
Hello Maryam & Farhan You were a pleasure work to with. Thank you very much for the wonderful review. Thanks John