The Home Improvement Group - THIG

Formerly Mr Rescue
General Contractors
Mississauga ON L5V 2B3
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The Home Improvement Group - THIG
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Reviews for The Home Improvement Group - THIG

Average customer rating:
9.4 10 (386 reviews)

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lbrigido
lbrigido
1 review Brampton, ON
10/10

Kitchen Renovation

Exceptional craftsmanship and professional experience. Our kitchen reno was done in a timely manner and with great attention to detail. Thanks to everyone, especially Vigen, project manager, for handling all aspect of the reno with expertise.

Approximate cost of services:
$17,700.00
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Company Response

Hi Lori, Thanks for your review. Your kitchen looks great, what a big difference by replacing your doors, new tiles and adding a new backsplash. Enjoy your kitchen remodel and happy baking.

Regards
Christine and Vigen

Bayview V.
Bayview V.
3 reviews Toronto, ON
10/10

Moisture problem solving, plaster crown moulding replacement, plaster patching and painting

Douglas listened to our issue and developed a plan to troubleshoot it and resolve it. The work was done well and as scheduled. The team was careful and worked cleanly (particularly considering it was plaster!). And the replacement crown moulding is a perfect match with the previous. Plaster repairs and painting were done efficiently without rushing.
We are very pleased and impressed.

Approximate cost of services:
$7,000.00
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Company Response

Thank you for your review. Our goal at The Home Improvement Group is to have you as a customer for life. Our highly qualified team understand the importance of good customer service and quality work. Enjoy your renovation.

Regards
Christine

Private User
Private User
Private User reviews Toronto, ON
8/10

Ceiling crack repair

THIG renovated our ceiling and we noticed a crack a month later. When I asked this be fixed, it was handled efficiently and quickly. Than did a great job. It was fixed under warranty.

Approximate cost of services:
$1,500.00
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Company Response

The Home Improvement Group stands behind its work and provides a real warranty. We pride ourselves in customer service, glad we fixed your crack. Thanks for your review

Hope to work with you again in the future.

Regards
Christine

N M.
N M.
1 review Mississauga, ON
10/10

Flooring, painting

Wonderful reno job - on budget, on time!
Douglas Parra at The Home Improvement Group is a very competent and reliable project manager. Douglas was very patient and accommodated many changes we made to the original plan and provided invaluable feedback during the entire process that helped us to focus on what was important. The entire crew was very professional and trustworthy and did an excellent job. Our project was completed ahead of schedule and we are extremely satisfied with Douglas and his crew and will most certainly hire him for our future projects.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review. We pride ourselves in good quality work, communication and integrity. Douglas goes above and beyond to make sure his projects run smoothly and that the customer is happy with the end result. Look forward to work with you in the future.

Regards
Christine

marijana
marijana
1 review Oakville, ON
10/10

Basement Renovation: laminate baseboards & installation for floor and stairs including staining, painting and mudding of drywall

Jean Paul was professional and followed up with us every step of the way. I was particularly encouraged when I received the estimate a few hours after in-person visit of the basement renovations.
All the contractors were fast while proving exceptional quality.

Approximate cost of services:
$18,000.00
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Company Response

Hi Marijane, thank your for your kind review. Jean Paul is dedicated to exceptional customer service and quality work. Our goal is to go above and beyond to make your experience with us a great one. Looking forward to work with you in the future. Enjoy your new space.

Regards
Christine

Private User
Private User
Private User reviews Toronto, ON
1/10

Not worth the money

I paid for some work to be done in my kitchen as I had a renovation from hell.
The carpenter they sent was always late , left work early for the day , which caused me to pay for more time.
They brought some material but charged me 30 percent more than the original price they paid for it.

I would not use them again or refer them

Approximate cost of services:
$1,200.00
3 of 3 people found this review helpful.
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Company Response

Hi Private User,

I'm sorry to hear that you were unhappy with the service you received. Unfortunately if you don't inform our company that you had such issues then we don't have the opportunity to rectify them. As for the material cost, if you purchase the handyman of the day service it is for 7.5 hours for labor only per day. All materials are an additional cost. If you require the handyman to purchase your materials then we charge a 30% handling fee on top of the cost of materials to pick them up for you. This is stated in all email correspondence for the daily handyman services and disclosed by our customer service team upon booking. If there is an issue with your invoice pertaining to the hours of service please feel free to contact our office directly and request to speak with our finance department to correct any discrepancies with your invoice.

Kind regards,

The Home Improvement Group
416-477-4500

Silvana Z.
Silvana Z.
1 review Mississauga, ON
10/10

Kitchen Repair

Project manager Douglas Parra a great guy to work with. Told him what I needed done, and he made sure the crew got it done. And to his crew...an excellent job! Thank you. I definitely recommend them to do your home project(s).

Approximate cost of services:
$4,600.00
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Company Response

Hi Silvana,

Thank you for your review.
Douglas really prides himself on a job well done and happy clients.
We look forward to working with you on your next project.

Kind regards,

Melanie-The Home Improvement Group

neil
neil
1 review Toronto, ON
10/10

Basement renovation

Douglas did a good job of coordinating the renovation work on multiple floors of my house which required different trades. Any concerns were addressed directly by him to make sure I was satisfied which was appreciated. Overall I was very happy with the job that Douglas and the team did on my project.

Approximate cost of services:
$25,000.00
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Company Response

Hi Neil,

Thank you for your review.
Douglas works very hard to provide the best service for his clients. He will be pleased to know that you are happy with the results.

Kind regards,

Melanie-The Home Improvement Group

Roger
Roger
6 reviews Oakville, ON
10/10

Absolutely stunning transformation

The moment we met Douglas from The Home Improvement Group after meeting several other contractors, we knew this was not only the company we wanted to work with but this was the guy that understood what we wanted.

Throughout the process Douglas was extremely helpful, courteous and professional and was very accommodating.

The transformation of the rooms are, night and day. I would highly recommend The Home Improvement Group to anyone looking for a job done the right way.

Approximate cost of services:
$7,500.00
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Company Response

Hi Roger,

Thank you for your review.
Douglas is one of our top renovation advisers. Douglas is very professional and makes sure that his clients get the best service and workmanship.
I will pass along your compliments to Douglas.

Kind regards,

Melanie

Maria
Maria
3 reviews Toronto, ON
10/10

Kitchen painting and backsplash install

I contacted Charlie once again , delivered outstanding results. I took advantage of their black Friday painting special and had my kitchen repainted.

When Charlie was here , I asked about a backsplash and told him I wanted a basic , cost effective backsplash.

The results are fantastic - thanks Charlie
I love my backsplash

Approximate cost of services:
$1,850.00
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Company Response

Hi Maria

Thank you for your review. Glad we could be part of your kitchen makeover. Sometimes a few small changes can make a world of difference. Enjoy your new space and keep us in mind for any future work you may have. Charlie is one of a kind, he always strives to make every customer happy. Enjoy the Holidays.

Regards
Christine

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Improvement Group - THIG

The Home Improvement Group is a premier "One Stop Shop" for all of your home and office renovations needs, serving Toronto and the GTA. We have multiple divisions such as Perfect Painter, Affinity Renovations, Perfect Handyman and formally Mr. Rescue to service all your needs. From top to bottom, front door to back door, demo to completion, we do it all!

The company was built on the foundation of doing everything right in an industry with little to no focus on customer service, quality work at an affordable price and backed by our warranty.

We provide free detailed estimates within 3 days of our visit and access to our corporate discount of 30%-50% on your finished materials.

We offer daily specials for small painting jobs or handyman work, to large renovations and additions.

We don't believe in cutting corners. Efficiency and productivity drive us, but we'll never sacrifice quality or customer service for either one. In the end, it's our goal to be your contactor for life, not just one job.

We specialize but not limited to the following:

Kitchens
Bathrooms
Basements
Home additions
Painting
Staining and Refinishing
Flooring
Electrical, Plumbing and HVAC

Not convinced we have enough renovation reviews, please check out Perfect Painter & Affinity Renovations for more reviews.

Call or email us for all your renovation needs
sales@thig.pro
905 502 0204

CATEGORIES
General Contractors, Tile & Stone Contractors, Trim and Moldings, Paint & Wallpaper Contractors, Plastering, Plumbing, Renovation Advisors, Sunrooms, Solariums & Greenhouses, Surveyors, Kitchen Planning & Renovation, Design/Project Management, Design/Build, Condominium Renovations, Structural Engineering, Building Supplies and Hardware, Historical Restoration, Drywall Contractors, Architects, Kitchen & Bathroom - Cabinets & Design, Home Office Renovation, Home Additions, Handyman Services, Framing, Floor Laying & Refinishing, Excavation, Electricians, Drafting Service, Demolition, Carpenters, Builders, Bathroom Renovation, and Basement Renovation
PRODUCTS
Interior Painting ,Exterior Painting, Residential Painting and Commercial Painting, Staircase refinishing, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC members as a part of our team.
SERVICES
House Painters, Office Painting, Exterior Painting, Residential Painting, Wallpaper Installation & Removal, Stucco Removal, Drywall Installation and Plaster repairs, Paint & Wallpaper Retailer save up to 50% off, Demolition, Rough and Finished Carpentry, Home and Renovation advisors, Kitchen Planning and Design, Handyman and Painter for a Day Services, Deck Design and Build, Basement renovations, general contractors
BRANDS
Benjamin Moore, Dulux Paint, and Sherwin Williams. We Believe in not Including Paint and providing you our wholesale Paint Pricing as many of our Competitors include paint in your pricing and then substitute low grade paint. We believe in providing you the best paint for your home and to provide access to our unbelievable wholesale pricing.
STYLES
Interior Painting,Exterior Painting, Residential Painting and Commercial Painting, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basements ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC member as a part of our team. Our Painters are #1 in Toronto
SPECIALITIES
Custom painting, Stucco removal, staircase refinishing and rebuilding,wallpaper installation, wallpaper removal, handyman services, home renovations including bathroom renovations, basement renovations & condo and apartment renovations. Plus our Award Winning Painter and Handyman for a Day Services. Our Painting Services including Kitchen Cabinet Painting and Spraying are specialties. Kitchen Design Services and Complete Kitchen Design, Build and Installation.
WEBSITE
https://www.thig.pro
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
20
RETURN POLICY
See website terms for details
PAYMENT METHOD
Cash, Cheques, Email Transfers, all Major Credit Cards
LICENSES
City of Toronto & Other Muncipalities in the GTA
MEMBERSHIPS
BBB, Homestars,
LIABILITY INSURANCE
Yes
DIPLOMAS
Open 7 Days a Week Call or emailNow
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
400.00
BONDED
Yes
PROJECT RATE
$400.00 to $500,000.00+
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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