- Approximate cost of services:
- $110.00
- Company Response
It is true, for a limited time, we sent out an automatic email after every completed job suggesting that if the client feels we were worthy of a top rated review and cared to take the time to post one we would in effect buy them a couple cups of coffee. We also noted that if they felt we did not deserve such a compliment to contact us directly so we could make an effort to correct any faults on our part. Reputation is our most prized commodity and we take it very seriously. I'm sorry you weren't happy and even more so that you waited 3 months to express it and did so anonymously, depriving us the opportunity to attempt to correct our faults.
We are not perfect but we don't hide when problems arise. We only ask our clients to be fair with us like we are attempting to be with them.
I curiously noted that this reviewer also posted a negative review to Sears regarding an LG fridge on the same day. We actually do not service LG products and have not been able to verify that this person is even one of our past clients.