OTS Heating - No Longer in Business

Just last night our hot water tank gave out, and due to the leak, we had to shut the main water off to the house. This morning I called at 7:30, and we had a new hot water heater by 3:30 this afternoon! I was extremely impressed. Thanks again Perry and the crew!
Also, back in the winter of 2012, we hired OTS to replace our original furnace. They came highly recommended, and didn't disappoint. Perry made sure we knew our options, and sold us on the LESS expensive furnace model, since that was better suited for our home. The crew was punctual, curtious, and efficient. Job well done.

OTS Heating helped me in a situation that I thought was helpless at the time, when my original furnace supplier did not feel my situation was worth their time. OTS was very help right from the beginning as the owner listen to my plight and helped me understand the priorities in addressing my furnace related problems. A visit by him at no cost, in diagnosing the situation help me understand what the problems were and what had to be fixed in order for me to be comfortable with the solutions and that they were really necessary.
The owner was patient and knowable in helping me come to a decision for work a day later. The two technicians showed up as scheduled and both were very knowledgable in what they had to fix. They always attempted to provide me with the best and affordable outcome.
They were able to retain the integrity of the circuitry housing intact by sanding and sealing the large 3 inch rust spot that formed and threating perforation into the control circuits rectified the inner tubing which caused the constant leak, a major elbow reconfiguration for the outtake line where it constantly leaked at the seal joint compromising the humidifier. This was all a reflection of poor workman ship from the original installer who supplied the furnace. The furnace is not that old.
After OTS Heating addressed all the issues, I have had no problems to mention of. I just recently got a call from them to service and follow-up on their prior work. I cannot say that I even got a follow-up call from the company that sold me and installed the furnace. Even after ownership several distress calls to the original furnace servicing company, totally ignored.
I found OTS to be reputable and straight talking. OTS Heating personnel seem to be at the top of their game.

I have been using OTS Heating for several years now (5+), and while they have grown significantly from a two man operation when I first started using them they have hired very personable and honest staff and technicians who continue to win my praises for customer satisfaction and honesty in their trade and would hesitate to use any other outfit.
If you want an honest assesment on the status of your furnace, these are the guys to ask, they won't be trying to sell you a new furnace when all you need is a tuneup. The staff are all personable and friendly and the pricing for the services are certainly within reason without a bunch of extras or "upcharges". They also stand behind their work and answer any questions you may have and address any problems that may arise. I have been very impressed with the service I have received and highly recommend them to anyone.

Had them come to remove and replace a valve, it was done quickly and they cleaned up after themselves. Arrived when promised. Found them to be slightly expensive....but in my experience you usually get what you pay for.