Ashton Service Group

Plumbing
Richmond BC V6X 3M4
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Plumbing
Ashton Service Group
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78%

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Reviews by rating (past 12 months)

Reviews for Ashton Service Group

Average customer rating:
8.6 10 (106 reviews)

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KIM S in
KIM S in
1 review Vancouver, BC
10/10

Installation of air conditioning

The team I worked with did a great job. Completed job on time and clean up was done. I felt my concerns and questions were answered promptly. Drywall is still needs to be completed, but Im confident this portion of the job will be completed to my satisfaction. I am very happy with the end result so far and would recommend this company without hesitation.

Approximate cost of services:
$30,000.00
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Raymond Siu in Toronto
Raymond Siu in Toronto
8 reviews Toronto, ON
10/10

Garborator Replacement

I called Ashton Service Group on Tuesday and they had someone out to my place to look at the Garborator by Thursday. Since he could not un-jam it, he had a replacement in his truck and installed it right there on the spot. Very fast, very professional, definitely would recommend them again!

Approximate cost of services:
$700.00
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Liz K.
Liz K.
6 reviews New Westminster, BC
10/10

Furnace Maintenance

Had our yearly furnace maintenance done. Excellent job by Ming. A thorough inspection of plumbing was done as well. Ming answered all our questions (and there was a lot of them). Highly recommended!

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Motorol
Motorol
2 reviews Richmond, BC
10/10

Gas leak repair

I had a gas leak on a Saturday night. This company was highly recommended by the gas company. I would highly recommend them to anyone as well. The man came to my home fast and on his last job.
Mesa was very professional and kind to me. Fixed the problem fast .

The rate of his services where very reasonable I thank him for being so kind to me too.
I would use this company again for other repairs.
Thank you

Approximate cost of services:
$404.25
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Company Response

Thank you so much for the kind words! All of us at Ashton wish you a happy holidays!

Al &Trish - West Vancouver in Toronto
Al &Trish - West Vancouver in Toronto
1 review West Vancouver, BC
10/10

Heat Pump purchase and installation

Everyone we dealt with at Ashton was very polite and accommodating. Gerry in the office was great to deal with in setting up appointments and Patrick was very professional when he came out and gave us a quote. Wes O and Tyler K did a fantastic job on the install. They were very meticulous and left our home spotless afterwards.

Approximate cost of services:
$6,500.00
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Company Response

Hi Al and Trish,

Thanks for for the reviews. All of our office staff and technicians are 100% dedicated to providing the best service possible. I will be sure to pass this review onto Gerry, Tyler, Patrick and Wes.

Happy holidays!

Anita Something Fixed in Richmond
Anita Something Fixed in Richmond
1 review Richmond, BC
10/10

Water heater & furnace replacement

Courteous, hardworking, personable, friendly, professional, diligent, helpful, and highly recommendable to my coworkers, family and friends. Obviously I can never say enough good things about Patrick Dickinson, but Wes Odger, and Erik Olsen, were equally impressive. I wouldn't hesitate to call Ashton Service Group for these three men again.

Approximate cost of services:
$4,000.00
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Lynne Davis in Richmond
Lynne Davis in Richmond
3 reviews Richmond, BC
10/10

Service

When Alan heard over the phone what sounded--to us--like a waterfall in our basement, he assured us that nothing dire was occurring or imminent regarding the recently installed hot water heater. That same day, Jeff Petite arrived at our house to diagnose and replace the condensation pump. (Being in Richmond, with its high water table, our house does not have a floor drain in the basement.) He explained, with endearing honesty, that whereas
such pumps are supposed to last longer, they actually don't, which
made us feel slightly better about the cost of the replacement so
soon after the installation of the new hot water heater (which, naturally, had progressed 5 weeks past its warranty deadline before
dying suddenly one night, so we were out of luck getting a free
one--from the other company that had originally sold it to us). Anyway, Jeff went on to efficiently install a new condensation
pump. Throughout, he was pleasant, friendly, and professional. By the time he left, we felt calmed and once again glad that we have Ashton Service Group at our backs.

Approximate cost of services:
$470.00
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Company Response

Thank you for your review of Alan and Jeff It looks like you were pleased with your experience with our staff. Glad we were able to help with the condensation pump and you no longer hear the waterfall in your basement.

dj old one in New Westminster
dj old one in New Westminster
1 review New Westminster, BC
10/10

Service to my air cond. unit

I found this site thru their competitor's ad. They did not return my call plus another top rater one. When I called Ashton is was all about providing me the customer with great service. It started with the call and then with Steve... they are the ones to call.

Approximate cost of services:
$929.88
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Company Response

Thank you for giving us a try. Glad we were able to help you out with your AC.

Private User
Private User
Private User reviews Surrey, BC
10/10

Service, Yearly Furnance Tune Up

We had Jeff Petite come out and do our yearly Furnance tune up. The service he provided was above and beyond what we expected. He was very knowledgable when we asked questions regarding our furnance and it's optimal operation.

We have been using Ashton for the last few years and their level of professionalism and service is second to none.

Very happy and satisfied with Ashton and we have recommended them to friends and family.

Sincerely,
Brian

Approximate cost of services:
$0.00
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Company Response

Thank you for your review. Jeff is one of best technicians and it is great to hear that customers agree.
Feel free to contact us should you have any further questions. Have a great afternoon.

Private User
Private User
Private User reviews Delta, BC
10/10

One year furnace service

We just had our one year furnace service as part of the Gold AVP with Jeff Petite. He was great, knowledgeable & very professional!! I was happy that we went with Ashton plumbing for our new furnace last year & this just reconfirmed that decision!! A good company that stands by their products & workmanship! Thank you!!

Approximate cost of services:
$223.00
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Company Response

Thank you for the review. We are glad that you find the annual furnace inspection valuable. We appreciate your feedback and being a member of our maintenance program.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ashton Service Group

Since 1986, Ashton Plumbing, Heating, Air has helped residential & commercial property owners in Richmond & Greater Vancouver. We are among the best rated plumbing, heating, cooling, gas repair and install companies. We handle repairs/installs on leaky faucets, broken furnaces, water heater repairs/installs, as well as clogged drains. Ashton Service Group services residential and commercial customers. Our friendly, licensed plumbers & HVAC technicians will come to you in, uniform and shoe covers, to diagnose your problem(s) and discuss available options with you. See why Ashton Service Group is considered one of the best plumbing, heating, cooling companies to work with in Richmond/Vancouver, BC! Ask your friends who have worked with us.

CATEGORIES
Drain Services, Heating & Air Conditioning, Kitchen Planning & Renovation, Plumbing, Solar Panels, and Solar Water Heating
PRODUCTS
Plumbing, Heating, Air Conditioning, Gas, Drain Cleaning, Trenchless, Pipe Bursting, Air filtration and Ventilation, Tankless Water Heaters, Furnaces, Boilers, Heat Pumps, Air Conditoners, Mini Splits and Ductless Splits etc.
SERVICES
Plumbing, Heating, Air Conditioning, Gas, Drain Cleaning, Trenchless, Pipe Bursting, Air filtration and Ventilation, Tankless Water Heaters, Furnaces, Boilers, Heat Pumps, Air Conditoners, Mini Splits and Ductless Splits etc.
BRANDS
We can supply, install and repair almost any brand. Please see our website for details at www.ashtonservicegroup.com or call our office for more information at 604-283-2383.
SPECIALITIES
Ashton Service Group services and installs a lot of furnaces, boilers, tankless hot water heaters and heat pumps. We also now are installing more air conditioners such as Mr. Slims, ductless split and mini splits as customers are requesting them more and our summer weather is getting hotter.
WEBSITE
https://www.callashton.com
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
150
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard, Amex, Financing
LICENSES
Plumbing, Gas, Refrigeration, Heating, Cooling
MEMBERSHIPS
PAMA, IREM, LandLordsBC, Richmond Chamber of Commerce, White Rock Chamber of Commerce, ComplyWorks,
LIABILITY INSURANCE
Yes
DIPLOMAS
Red Seal
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Industry leading labor and parts warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.