I had scheduled a service call with another company which they cancelled after a week (that's a week of washing dishes by hand). When I called Elite Appliance they were very nice on the phone, scheduled a service call within a few days, confirmed by text message within the promised time frame. When I called on the same day to confirm the exact time of the service call, again, they were very friendly and gave me a realistic time (which, I understand, is difficult given the variance of time needed for their service people to finish their respective jobs, and the traffic situation in Toronto). The service person was courteous and friendly, knowledgable, fixed the problem quickly, didn't overcharge, gave good advice ... I am very happy with Elite Appliance's performance and next time we have an appliance problem we'll definitely use their services again.
- Approximate cost of services:
- $200.00
- Company Response
Thank you for taking the time to post a review regarding your experience. We strive to maintain the highest level of customer satisfaction.