Reviews

10/10

We had water leaking from the main floor ceiling. We could not figure out where it was coming from. Seyed ("Mike") came and after a pretty short time knew where the leak was coming from. He explained everything to us, gave us the price (admittedly, not cheap), called another colleague and the two of them had the leak fixed within a few hours. Seyed cleaned up after himself. He took the time to answer all our many questions, and discussed other medium-term issues we will need to deal with. If we have plumbing problems in the future (which undoubtedly we will, given the age of our house) we will definitely go with Mike from New Canadian Drain and Plumbing, and we can strongly recommend his and their services to anybody else as well!

Approximate cost of services:
$1,200.00
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Company Response

Hi Uli,thank you kindly for your feedback on our services. We are happy to hear that you are satisfied with the professional workmanship and customer service from our plumber Mike. Please keep us in mind for any future plumbing needs or inquiries that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continuing business.

10/10

I had scheduled a service call with another company which they cancelled after a week (that's a week of washing dishes by hand). When I called Elite Appliance they were very nice on the phone, scheduled a service call within a few days, confirmed by text message within the promised time frame. When I called on the same day to confirm the exact time of the service call, again, they were very friendly and gave me a realistic time (which, I understand, is difficult given the variance of time needed for their service people to finish their respective jobs, and the traffic situation in Toronto). The service person was courteous and friendly, knowledgable, fixed the problem quickly, didn't overcharge, gave good advice ... I am very happy with Elite Appliance's performance and next time we have an appliance problem we'll definitely use their services again.

Approximate cost of services:
$200.00
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Company Response

Thank you for taking the time to post a review regarding your experience. We strive to maintain the highest level of customer satisfaction.

10/10

Nobody seemed to know a plumber in the area, until I asked Brent Crawford (thanks, Brent!) and he recommended New Canadian Drain & Plumbing. On a Saturday morning they were friendly on the phone, Mark came within an hour. He was very professional and knowledgable. He took a look to assess the problem (clogged drain in the basement), had all the necessary tools (snake with a camera) and was able to fix the problem in a fairly short time (push the clog out). He was also very nice and friendly. An altogether positive experience. Thank you!

Approximate cost of services:
$250.00
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Company Response

Hi Uli, First and foremost, we would like to give a big thank you to Brent Crawford for the referral. As well, we would like to thank you for taking the time to share your thoughts and experience with fellow homeowners. We appreciate your great feedback and are very pleased to know that you are satisfied with our efficient workmanship, professionalism and customer service. Please keep in mind that we are here to assist you with any future work or inquiry that may arise and we would like to thank you in advance for any referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again. Until next time Uli, take care.